Eliot Charles Heilpern, Membership Director of The Payments Business was interviewed by Customer Experience Magazine Limited about the effect of the pandemic on the Speed of Change in Financial Services.
Financial Services is going through a lot of changes and some of these will impact the way we do business in the future. The pandemic will have a profound effect on society as well as key industries. In this interview we explored how these challenges might be met, how quickly they may impact on the way we do business and importantly, what new challenges they will bring.
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