How Fast is The Speed of Change?

Eliot Charles Heilpern, Membership Director of The Payments Business was interviewed by Customer Experience Magazine Limited about the effect of the pandemic on the Speed of Change in Financial Services.

Financial Services is going through a lot of changes and some of these will impact the way we do business in the future.  The pandemic will have a profound effect on society as well as key industries.  In this interview we explored how these challenges might be met, how quickly they may impact on the way we do business and importantly, what new challenges they will bring.

To see the article, click on this link.

Thank you to Sandra Radlovacki Assistant Editor of Customer Experience Magazine; and to Vuk Vukanovic of Awards International for their assistance in making this interview happen.

To view more articles from The Payments Business login or sign-up for membership.  The Payments Business Network has a number of research and information sources for you to use.

For further information about The Payments Business Network, contact Eliot Charles Heilpern, Membership Director, The Payments Business.

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