Are you tired of the hassle with your Horry Electric login? Maybe you’re staring at that login screen thinking, “Why is this so complicated?” Well, I’ve been there too! As someone who’s dealt with online utility accounts for years, I can tell you that managing your electricity account online doesn’t have to be a headache. Let’s dive into everything you need to know about accessing and navigating your Horry Electric member portal.
What is Horry Electric Cooperative?
Before we jump into login details, let’s talk about Horry Electric for a sec. Horry Electric Cooperative serves residents in Conway, Myrtle Beach, and surrounding areas in South Carolina. They provide electricity services to thousands of members (that’s what they call their customers) across Horry County.
With offices in Conway and Socastee, they’ve been keeping the lights on for folks in the area for many years. And their online portal? It’s a game-changer for managing your account without picking up the phone or driving to their office.
Why Use the Horry Electric Member Portal?
I remember the days of paper bills and writing checks – what a pain! The online portal at https //myenergyhorryelectriccom/onlineportal/Member-Login makes life so much easier, Here’s what you can do once you’re logged in
- Check your account history
- Pay your bills (even multiple accounts at once!)
- Set up auto payments (never miss a due date again)
- Schedule future payments
- Analyze your energy usage
- Manage billing notifications
- Report outages quickly
- Update your account information
Basically it puts you in control of your electricity account 24/7. No more waiting for business hours!
How to Login to Your Horry Electric Account
OK, so you’re ready to login. Here’s how to do it step by step:
- Go to https://myenergy.horryelectric.com/onlineportal/Member-Login
- Look for the “Sign In” section
- Enter your Account Number or User ID in the first field
- Type your password in the second field
- Click “Sign In”
That’s it! If you’ve entered everything correctly, you’ll be taken to your Account Overview screen where you can see all your account details.
Wait, What’s My Account Number?
If you’re scratching your head trying to remember your account number, don’t worry! Your account number is shown on your electric bill. It typically follows this format: 00000000-000.
Can’t find your bill? No problem! You can also login with your user ID if you’ve created one previously.
First Time Logging In? Here’s What to Expect
If this is your first rodeo with the Horry Electric member portal. here’s what happens
- You’ll need to create an account first (look for the “Create account” button)
- After your first login, you’ll be prompted to change your password
- The system will guide you through setting up your security preferences
The portal requires a strong password for your protection. Make sure it’s at least six characters and includes an uppercase letter, lowercase letter, number, and special character (!@#$%^&*). I usually go with something like “Electric2025!” – easy to remember but hard to crack.
Oops, I Forgot My Password!
We’ve all been there – staring at the login screen trying to remember which password we used. If you forget yours:
- Click the “Forgot password?” link
- Enter either your account number or user ID
- Provide the last four digits of the phone number on your account
- Check your email for a password reset link
- Create a new password following the security guidelines
The system will email a reset link to the email address associated with your account. Don’t panic if it takes a few minutes to arrive – sometimes these things take time!
Creating a New User Account
New to Horry Electric or never set up online access? Here’s how to get started:
- Click the “Create account” or “Create New user” button on the login page
- Enter your full account number as shown on your bill
- Provide the required personal information to verify your identity
- Create a username and password
- Set up your security questions and contact preferences
The process is pretty straightforward, but if you get stuck, don’t hesitate to contact Horry Electric’s customer service at (843) 369-2211 or email [email protected].
What Can You Do In Your Horry Electric Account?
Once you’re in, there’s so much you can do! Let me break it down for you:
Account Management
- View and update your account profile
- Change your billing address
- Update phone numbers and email
- Add spouse or other authorized users
Billing & Payments
- View current and past bills
- Set up billing notifications
- Access billing history archive
- Make one-time payments
- Schedule future payments
- Set up automatic payments
- Create and manage payment profiles
- Pay multiple accounts at once
Energy Usage
- Track your electricity consumption
- Analyze patterns in your usage
- Get insights on how to save energy
- Compare bills month-to-month
Service Requests
- Apply for new service
- Request service disconnection
- Report outages
- Manage service alerts
Pro Tips for Using the Horry Electric Member Portal
After using the portal for years, I’ve discovered a few tricks that make the experience even better:
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Set up auto-pay – This has saved me from late fees more times than I can count! Just go to “Auto Payments” under the Billing & Payments section.
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Enable bill notifications – Get emails or texts when your bill is ready or about to be due. Super helpful reminder!
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Check “Use History” – This feature shows you when you’re using the most electricity. I discovered my AC was running way too much during peak hours!
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Use the mobile version – The portal works great on phones too! I often check my account while waiting in line at the grocery store.
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Don’t ignore session warnings – The portal will warn you when your session is about to expire. Click “Stay Signed In” to avoid losing unsaved information!
Troubleshooting Common Login Issues
Even the best systems have hiccups sometimes. Here are solutions to common problems:
“Invalid username or password” error
- Double-check for typos (caps lock, anyone?)
- Try resetting your password
- Verify you’re using the correct account number format
“Account locked” message
- This usually happens after multiple failed login attempts
- Contact customer service to unlock your account
- Consider resetting your password
Pop-up blocker interference
- The portal sometimes uses pop-ups for certain functions
- If you see a warning about pop-up blockers, try disabling them
- Add the Horry Electric site to your browser’s exceptions list
Session timeouts
- For security, the portal will log you out after period of inactivity
- When you see the timeout warning, click “Stay Signed In” to continue
- Otherwise, you’ll need to log back in
Keeping Your Account Secure
We all worry about online security these days. Here are some ways to keep your Horry Electric account safe:
- Use a unique password – Don’t reuse passwords from other sites
- Change your password periodically – Every few months is good practice
- Never share login credentials – Even with family members (add them as authorized users instead)
- Log out when finished – Especially on public or shared computers
- Check for “https” – Make sure the website address starts with https for a secure connection
Need More Help?
If you’re still having trouble with your Horry Electric login, there’s plenty of support available:
Conway Office
2774 Cultra Road
Conway, SC 29526
Socastee Office
5889 Hwy 707
Myrtle Beach, SC 29588
Phone: (843) 369-2211
Email: [email protected]
You can also reach out through their social media channels on Facebook, Instagram, Twitter, and other platforms.
Making the Most of Your Membership
One thing I love about Horry Electric is that they’re actually a cooperative, which means members have a voice! As a member, you can:
- Attend the annual meeting
- Review board meeting minutes
- Learn about the board of trustees
- Participate in cooperative decisions
All this information is accessible through the member portal once you’re logged in.
Final Thoughts on Horry Electric Login
Managing your electricity account online doesn’t have to be complicated. With Horry Electric’s member portal, you’ve got all the tools you need to take control of your service, payments, and energy usage.
Don’t forget to bookmark the login page: https://myenergy.horryelectric.com/onlineportal/Member-Login for easy access next time!
Have you tried using the Horry Electric member portal? What features do you find most useful? I’d love to hear your experiences in the comments below!

Small Business Energy Saver Program
Making energy-efficient upgrades could help your businesss bottom line – and our program could pay some of the costs.
Join the friendly rivalry between the Santee and the Coopers to see who can save the most. The families are full of easy, helpful tips on how you can save energy during Peak Hours to Defeat The Peak. By shifting the use of energy-guzzling appliances, including the clothes dryer, dishwasher and water heater, you can join the Santees and Cooper and Bank The Savings. See what other ideas they have to help you Defeat The Peak.
MEL (My Energy Link) is our customer service website and mobile app, designed with you in mind. At home or on the go, MEL can help you view your energy use, compare your bills with other customers, sign up for payment notifications, pay your bill and more. If you haven’t signed up for MEL, sign up today!
We believe it’s important to help our customers save energy and money. That’s why we offer energy-saving solutions for your home and business. Our Energy Advisors are ready to help you with rebates, low-interest loans, House Calls, energy-saving tips and more. Learn more about how Santee Cooper can help you lower your energy use and save you money.
Sign up for Bank Draft on the HEC Mobile App
FAQ
Where can I find information about Horry electric rates?
Information about all Horry Electric rates, plus tools and device recommendations can be found in the Rate Center. Revenues in excess of the cost of doing business are returned to members as patronage capital in the form of capital credits. The cooperative bylaws is a living document that provides the framework by which we serve our members.
How can I pay my Horry Electric Cooperative bill?
You can pay your Horry Electric Cooperative bill directly on this website. Alternatively, you can pay on doxo using a credit card, debit card, Apple Pay, or your bank account.
How do I contact Horry Electric Cooperative?
Always verify you can get service from the provider. What is the phone number for Horry Electric Cooperative? The Horry Electric Cooperative phone number is (843) 369-2211. What is the average bundled electricity rate for Horry Electric Cooperative customers?