This article explains all the services and features offered by Delmarva Power, and how to utilize them effectively. It covers topics like how to pay a Delmarva Power bill, where to find the outage maps, how to get customer service, and the Delmarva Power phone number. Knowing about these services can help Delmarva Power customers manage their bills, report outages and access customer service more quickly and efficiently.
Hey there, fellow Delmarva Power customer! If your like me, you’ve probably found yourself frantically searching for the Delmarva Power phone number to pay your bill at some point. Maybe its the end of the month, your bill is due tomorrow, and you can’t remember where you put that darn paper statement. Been there, done that!
I’ve put together this complete guide to help you navigate Delmarva Power bill payments – whether you prefer to pick up the phone or handle things online Let’s dive right in!
Quick Reference: Delmarva Power Contact Information
For those in a hurry, here’s what you need:
| Contact Method | Details |
|---|---|
| Customer Service Phone | 1-800-375-7117 |
| Payment Line | 1-833-209-5486 |
| Hours of Operation | Monday-Friday, 7am-7pm |
| Website | www.delmarva.com |
Phone Payment Options with Delmarva Power
Sometimes the easiest way to pay is just to pick up the phone! Delmarva Power offers several phone payment options
Automated Phone System (Available 24/7)
The quickest way to pay by phone is through Delmarva’s automated system:
- Call 1-833-209-5486
- Have your account number ready (it’s on your bill)
- Follow the prompts to make a payment
- Keep the confirmation number they give you!
This service is available any time of day or night, which is super convenient for us night owls or those with busy schedules
Speaking with a Customer Service Representative
If you prefer talking to a real human (I totally get it!), you can call the main customer service line:
- Call 1-800-375-7117
- Available Monday through Friday, 7am to 7pm
- Representatives can help with payments, account questions, and more
I’ve found the reps to be pretty helpful whenever I’ve had to call. Just make sure you have your account info ready so they can pull up your details quickly.
Online Bill Pay Options
Honestly, this is my preferred method most of the time. It’s quick, easy, and I can do it while binge-watching my favorite shows!
Delmarva Power Website
The official website offers the most options for managing your account:
- Visit www.delmarva.com/my-account/my-dashboard/pay-my-bill
- Log in to your account (or create one if you haven’t already)
- Select “Pay My Bill” from the dashboard
- Choose your payment method (credit/debit card or bank account)
- Enter the payment amount and submit
The website lets you see your current balance, due date, and payment history all in one place. Super convenient!
Delmarva Power Mobile App
We’re always on our phones anyway, right? The Delmarva Power app makes bill paying even easier:
- Download from Apple App Store or Google Play Store
- Log in with your online account credentials
- Tap the “Pay” option
- Enter payment information
- Confirm and you’re done!
The app also sends helpful reminders when your bill is coming due, which has saved me from late fees more than once!
Automatic Payment Programs
If your like me and sometimes forget to pay bills on time (oops!), automatic payments might be your best friend.
Budget Billing
This is great for keeping your payments consistent throughout the year:
- Evens out seasonal highs and lows
- Based on your average annual usage
- Adjusts periodically to stay aligned with actual usage
- Enroll online or by calling 1-800-375-7117
Automatic Bank Withdrawal
Set it and forget it with direct payments from your bank:
- Sign up through your online account
- Payments are automatically deducted on your due date
- No fees for this service
- Receive email confirmations when payments process
I’ve been using this for about a year now, and it’s really taken the stress out of remembering to pay on time!
In-Person Payment Locations
Sometimes you just need to pay in person. Delmarva Power has several options:
Authorized Payment Centers
These are local businesses that accept Delmarva Power payments:
- Western Union locations
- Some grocery stores and check cashing places
- Payment usually posts within 1-2 business days
- May charge a convenience fee (usually around $1.50-$2.00)
To find the closest location to you, visit the Delmarva Power website or call customer service.
Delmarva Power Customer Service Centers
You can also pay directly at Delmarva offices:
- No additional fees
- Can handle other account services at the same time
- May have limited hours due to COVID restrictions (call ahead)
Payment Methods Accepted
Delmarva Power accepts various payment methods, depending on how you choose to pay:
- Credit cards (Visa, MasterCard, Discover)
- Debit cards
- Electronic checks (direct from your bank account)
- Cash (in-person payments only)
- Personal checks
- Money orders
Note: When paying by credit card through some channels, there might be a processing fee around $2.50. Bank account payments typically don’t have fees.
Dealing with Past Due Bills
We’ve all been there – sometimes money gets tight and bills pile up. If you’re struggling with past due amounts on your Delmarva Power bill:
Payment Arrangements
Delmarva offers flexible payment plans:
- Call 1-800-375-7117 to discuss options
- May allow you to spread payments over several months
- Usually requires some initial payment
Energy Assistance Programs
If you’re having financial difficulties, several assistance programs are available:
- Low Income Home Energy Assistance Program (LIHEAP)
- Delmarva’s Good Neighbor Energy Fund
- Various state and local assistance programs
The customer service team can guide you to the right resources based on your situation.
Tips for Managing Your Delmarva Power Account
After years of dealing with utility bills, I’ve learned a few things that might help you too:
Understanding Your Bill
Your Delmarva Power bill contains a lot of information that can help you manage costs:
- Account Summary – Shows previous balance, payments, current charges
- Usage Information – Compares current usage to previous periods
- Payment Due Date – When you need to pay to avoid late fees
- Service Details – Breakdown of charges for electricity service
Energy Saving Tips
Keeping those bills lower is always a good thing! Some easy ways to reduce your energy usage:
- Adjust thermostat by a few degrees (higher in summer, lower in winter)
- Replace air filters regularly
- Use LED light bulbs instead of incandescents
- Unplug electronics when not in use
- Run full loads of laundry and dishes
Frequently Asked Questions
What’s the Delmarva Power customer service phone number?
The main customer service number is 1-800-375-7117, available Monday through Friday from 7am to 7pm.
How can I pay my bill by phone?
Call the automated payment line at 1-833-209-5486, which is available 24/7.
Is there a fee to pay my Delmarva bill?
It depends on the payment method. Bank account payments are typically free, while credit/debit card payments may incur a service fee around $2.50.
How long does it take for my payment to post?
- Online and phone payments typically post within 1-2 business days
- Automatic bank payments post on the due date
- In-person payments usually post within 1-2 business days
What if I can’t pay my bill?
Contact Delmarva Power at 1-800-375-7117 to discuss payment arrangements or assistance programs. Don’t wait until your service is at risk of disconnection!
Can I pay someone else’s Delmarva bill?
Yes! You’ll need their account number, and you can pay by phone or at an authorized payment location.
My Personal Experience with Delmarva Power
I’ve been a Delmarva customer for about 8 years now, and overall, my experience has been pretty positive. Their website has improved a lot over the years, making online payments much easier than it used to be.
One time last winter, my heat went out during a cold snap, and I was impressed with how quickly they responded to my emergency call. The customer service rep was super helpful and they had someone out within hours.
The automatic payment option has been a lifesaver for me – no more scrambling to pay bills at the last minute or getting hit with those annoying late fees!
Final Thoughts
Managing utility bills isn’t the most exciting part of adulting, but having options makes it easier. Whether you prefer to pay your Delmarva Power bill by phone, online, or in person, there’s a convenient option for your lifestyle.
The most important thing is to reach out early if you’re having trouble paying. Delmarva Power has programs to help, but they can’t assist if they don’t know you’re struggling.
Stay warm (or cool, depending on the season)!
Last updated: November 2025
How to Use the Delmarva Power Outage Map
The Delmarva Power Outage Map is easy to use and provides all the necessary information customers need to stay informed. Customers can view the map to quickly identify where outages are occurring and how many people are impacted. This allows customers to better prepare for power outages and plan accordingly. Additionally, customers can view the outage map without signing in or creating an account. All customers have to do is visit the Delmarva Power website, select “Outage Map” and they’ll be presented with the outage information.
The outage map is regularly updated and always displays the current outages and customer impacted. This allows customers to stay informed and remain aware of any outages in their area. It also allows them to better plan or adjust their activities around the outages. With Delmarva Power’s outage map, customers can stay informed and remain prepared for outages.
What payment methods are accepted for paying my Delmarva Power bill?
Delmarva Power offers customers a wide variety of payment methods. Customers can pay their bill online with a credit or debit card, or with a bank account. Customers may also pay their bill with cash, check, or money order at an authorized payment center. Customers may also pay their bills through their banks free online bill pay service or through mail-in payments. Delmarva Power also accepts payments through automated phone system or by speaking with a customer service representative.
For customers wishing to pay with a credit or debit card, a one-time or recurring payment may be arranged online. Credit and debit cards accepted by Delmarva Power include Visa, MasterCard, American Express, and Discover Card. A convenience fee is applied to all credit and debit card payments.
Delmarva Power also accepts payments from bank accounts. Payments can either be made on a one-time basis or setup for recurring payments. Customers will need their bank account number and routing number in order to complete the payment. An ACH fee of 50 cents is applied to all bank payments.
For customers who would rather pay with cash, checks, or money orders, payments can be made at an authorized payment center such as a participating retail store. Delmarva Power also accepts mail-in payments. Customers can mail their payments to the address on the back of their bill.
Customers may also pay their bill through their banks free online bill pay service or through an automated phone system. For customers using an automated phone system, a convenience fee of $1.95 is applied. If customers choose to speak with a customer service representative, the fee is waived.
