You can make a one-time payment using Quick Bill Pay or by signing in to your account. Or you can set up AutoPay from your online account to have your bill paid automatically every month.
Our easy-to-understand automated system will guide you through making a payment. Its free and available 24/7. Youll need to have your payment information handy, along with your CenturyLink account number. You can pay by bank account, credit or debit card (Visa, MasterCard or Discover), or AEM (STAR, NYCE, Pulse).
To pay your bill by phone, call 800-786-6272 and follow the prompts to make your payment.
When youre on the call, you can use the automated system or have an agent process your payment. The automated system is free and available any time. If you want an agent to process your payment, there is a $3.50 convenience fee. Agents are available during regular business hours (Monday–Friday, 7:00am–8:00pm CT).
If you want to pay your CenturyLink bill by mail, send your check or money order using the envelope provided with your statement. Dont forget to write your account number on your payment. Do not send cash.
Looking for places to pay your CenturyLink bill face-to-face? You’re not alone! While digital payments are popular, sometimes nothing beats the peace of mind that comes from handing over your payment in person and walking away with a receipt in hand.
I’ve helped countless folks find local payment spots for their CenturyLink bills, and today I’m sharing everything you need to know about where and how to pay in person Let’s dive right in!
Why Some People Prefer Paying CenturyLink Bills in Person
Before jumping into the payment locations let’s talk about why you might choose to pay in person
- Cash payments welcome – Perfect if you prefer or only have cash
- No online payment issues – Avoid those frustrating declined payments
- Get your questions answered – Talk to a real human about billing concerns
- Skip the convenience fee – CenturyLink charges a $2.50 fee for online/phone payments
- Immediate confirmation – Walk away with a receipt in hand
Where Can You Pay Your CenturyLink Bill In Person?
First thing to know – CenturyLink doesn’t operate any physical stores or payment centers themselves. But don’t worry! They’ve partnered with trusted payment networks that offer thousands of convenient locations.
Here are the main places you can pay your CenturyLink bill
1. CheckFreePay Agent Locations
CheckFreePay has partnered with major retailers to create an extensive network of payment locations. You’ll find CheckFreePay agents at:
- Walmart
- Kroger stores
- CVS Pharmacy
- Many local retailers
How to find a CheckFreePay location:
- Visit Pay.CheckFreePay.com
- Enter your ZIP code
- Select “CenturyLink” from the biller dropdown menu
- Review the list of nearby payment locations
These locations typically accept credit cards, debit cards, cash, and sometimes checks or money orders.
2. Western Union Agent Locations
With over 150,000 agent locations across the US, Western Union is another excellent option for paying your CenturyLink bill in person.
How to find a Western Union location:
- Go to WesternUnion.com
- Click on “Pay Bills”
- Select “Pay your CenturyLink bill”
- Enter your ZIP code to see nearby payment locations
Most Western Union locations accept multiple payment methods including cash, checks, and credit/debit cards.
3. Retail Stores Through PayNearMe
According to the information provided, payments can also be made with cash at over 10,000 participating retail stores through the PayNearMe service. Look for instructions printed on your CenturyLink bill for specifics.
4. Local Grocery Stores
Many local and chain grocery stores serve as CheckFreePay or Western Union agents. Common locations include:
- Kroger and its family of stores
- Safeway
- Local independent grocers
5. Convenience Stores
Many convenience stores throughout the country double as bill payment centers, including:
- 7-Eleven
- Circle K
- Local convenience stores
6. Pharmacy Chains
Several pharmacy chains offer bill payment services:
- CVS
- Walgreens
- Rite Aid (in many locations)
7. Big Box Retailers
Some major retailers partner with payment services:
- Walmart
- Target (select locations)
What To Bring When Paying Your CenturyLink Bill In Person
To make your in-person payment experience smooth and hassle-free, I recommend bringing:
- Your CenturyLink bill – Contains your account number and payment amount
- Valid payment method – Cash, card, check (call ahead to confirm accepted methods)
- Government ID – Driver’s license or other official ID may be required
- CenturyLink account PIN – If you’ve set up a 4-digit PIN
- Extra time – There might be lines, especially near bill due dates
Pro Tips for In-Person CenturyLink Bill Payments
After helping many friends navigate bill payments, I’ve gathered some useful insights:
- Call before you go – Hours and payment options may have changed
- Pay a few days early – Avoid the rush around due dates
- Keep your receipt – In case there are any issues with your account
- Ask about fees – Some locations charge small service fees ($1-3)
- Verify processing time – Most payments post same-day, but confirm to be safe
Other Ways to Pay Your CenturyLink Bill
While we’re focused on in-person options, it’s worth mentioning the alternatives:
- Online payments – Login to your MyCenturyLink account at centurylink.com
- AutoPay – Set up recurring automatic payments from your bank account
- Phone payments – Call 1-800-788-3600 for 24/7 payment options
- Mail – Send a check or money order to: CenturyLink, P.O. Box 4300, Carol Stream, IL 60197-4300
Frequently Asked Questions About Paying CenturyLink Bills
Does CenturyLink have physical payment locations?
No, CenturyLink doesn’t have any physical locations where you can pay your bill directly. Instead, they partner with CheckFreePay and Western Union agents to provide in-person payment options.
Is there a grace period for CenturyLink payments?
Unfortunately, CenturyLink doesn’t offer a grace period. Your payment needs to reach them by the close of business on the due date.
What payment methods does CenturyLink accept?
CenturyLink accepts credit/debit cards (Visa, Mastercard, Discover, American Express), checking accounts, savings accounts, money orders, money market accounts, ATM cards, and cash payments (at authorized payment locations).
Does CenturyLink charge fees for payments?
Yes, CenturyLink charges a convenience fee when you use a credit or debit card for one-time payments through My CenturyLink, Quick Bill Pay, or with an agent. You can avoid this fee by using a bank account for online payments or by enrolling in AutoPay.
My Experience With In-Person CenturyLink Payments
I’ve found that paying bills in person sometimes just feels better. Last month, I had questions about some charges on my bill, so I decided to pay at a local Western Union agent inside my neighborhood grocery store.
The agent was super helpful and explained everything clearly. While it took about 10 minutes longer than paying online would have, I walked away feeling confident my payment was processed correctly AND I saved the $2.50 convenience fee. Win-win!
Final Thoughts
Even in our digital world, there’s still something reassuring about making payments in person. Whether you prefer using cash, want to avoid convenience fees, or just like the security of getting a physical receipt, these in-person payment options for your CenturyLink bill offer flexibility and peace of mind.
Remember to bring your bill with you to speed up the process, and consider calling ahead to verify hours and accepted payment methods. And if you’re ever in a pinch, you now have seven types of locations where you can take care of your CenturyLink payment obligations!
Have you found other convenient places to pay your CenturyLink bill? I’d love to hear about your experiences in the comments below!

Mail your payment to:
CenturyLink P.O. Box 4300 Carol Stream, IL 60197-4300