Have you been searching for how to pay that Radiology Associates of South Florida bill that’s sitting on your counter? I’ve been there too, and it can be confusing to figure out exactly where to go and what to do. That’s why I’ve put together this comprehensive guide to help you navigate RASF’s bill payment options.
As someone who has dealt with medical bills for years (and made plenty of mistakes along the way!) I want to share everything I’ve learned to make your experience smoother. Let’s dive into how you can quickly and easily pay your Radiology Associates of South Florida bill.
Quick Answer: How to Pay Your RASF Bill
If you’re in a hurry, here’s the direct way to pay your Radiology Associates of South Florida bill:
- Phone payment: Call (904) 236-5884
- Online payment: Visit the “Pay My Bill” section on the RASF website
- Email for questions: [email protected]
Understanding Your Radiology Associates of South Florida Bill
Before we jump into payment methods, it’s important to understand what you’re actually paying for. Radiology Associates of South Florida (RASF) is a medical practice that provides radiology services throughout South Florida. They’re affiliated with Baptist Health South Florida and several other healthcare organizations.
When you receive a bill from RASF. it’s typically for professional radiology services like
- Body imaging
- Interventional radiology
- Musculoskeletal imaging
- Neuroradiology
- Pediatric imaging
I remember getting my first radiology bill and being completely confused about what all the charges were for. Don’t worry – if you have questions about specific items on your bill, you can contact their billing department directly.
Online Bill Payment Options
The easiest and most convenient way to pay your RASF bill is online. Here’s how to do it:
- Visit the RASF website (https://rasf.net/billing-information/)
- Look for the “Pay My Bill” button
- Click the link and follow the instructions
The online payment system is available 24/7 which is super helpful if you’re like me and remember these things at 11pm! I’ve found their online system to be pretty user-friendly though it might ask you for some information from your bill like your account number.
Phone Payment Options
If you prefer to speak with a real person or don’t have internet access, you can pay by phone:
- Call (904) 236-5884 during office hours
- Have your bill and payment method ready
The office hours for billing are Monday through Friday from 8:00 am to 4:30 pm. I’ve called a few times, and sometimes the lines can get busy. If that happens, leave a message with:
- Patient’s name
- Account number (if you know it)
- Date of service
- Reason for your call
- Your phone number
They usually get back to you within one business day.
Email Billing Inquiries
If you have questions about your bill but don’t need to make a payment right away, you can email:
Important note: Never include credit card numbers or protected health information in your email! This isn’t a secure method of communication for sensitive data. I learned this lesson the hard way once – thankfully nothing bad happened, but it’s definitely not worth the risk.
Financial Assistance Programs
One thing I really appreciate about RASF is that they offer financial assistance options. If you’re struggling to pay your bill, you don’t have to just ignore it (which I’ve definitely been guilty of in the past).
Contact them at:
- Email: [email protected]
- Fax: 424-500-8492
They can discuss:
- Payment plan options
- Possible discounts
- Other assistance programs
Don’t be embarrassed to ask for help – medical bills can be overwhelming, and their staff is used to helping people navigate these situations.
Understanding the Radiology Partners Connection
You might notice that RASF bills are sometimes processed through Radiology Partners. This is because Radiology Associates of South Florida is part of the Radiology Partners practice network.
This means your bill might come from “Radiology Partners” or you might see references to “RadPartners” or “RP” on your statements. Don’t worry – this is still your RASF bill. The same payment options apply.
Another entity you might see referenced is “Mori, Bean, and Brooks, Inc.” – this is also part of the Radiology Partners practice. If you’re using ChartSwap for legal requests, you’ll need to look for “Mori, Bean & Brooks, Inc.” as the provider.
What If I Have Insurance Questions?
If you have questions about insurance coverage or how much your insurance paid versus how much you owe, RASF can help with that too. Contact them at:
- Phone: 904-236-5884
- Email: [email protected]
They can help with:
- Estimated pricing requests
- Insurance coverage questions
- Patient responsibility estimates
I once had a situation where my insurance only covered part of a procedure I thought would be fully covered. The billing team was able to explain exactly how the charges broke down and why there was still a balance. It wasn’t fun news, but at least I understood what was happening!
Requesting Medical Records or Images
Sometimes you need your radiology images or reports for another doctor or for your personal records. RASF doesn’t handle these requests directly – you’ll need to contact the facility where your imaging was done.
For Baptist Health facilities, here are the numbers to call:
- Baptist Medical Center – Downtown: (904) 202-2078
- Baptist Medical Center – Beaches: (904) 627-2945
- Baptist Medical Center – South: (904) 271-6040
- Baptist Medical Center – Nassau: (904) 321-3602
- Memorial Hospital – Jacksonville: (904) 399-6740
- Orange Park Medical Center: (904) 639-8522
Remember to bring a valid photo ID when picking up images or reports. Due to privacy laws, they can only release these materials to the patient or their legal guardian unless you provide written authorization.
Attorney and Legal Requests
If you’re working with an attorney who needs billing information from RASF, they should visit www.chartswap.com for:
- Itemized statements
- Reductions
- Balance verifications
Attorneys can also email [email protected], but only to provide new insurance information.
For legal reduction requests, attorney discount requests, or settlement notices, the contact email is [email protected].
Tips for Managing Your RASF Bill
Here are some tips I’ve learned from my own experiences:
- Don’t delay payment – Medical bills can affect your credit score if they go to collections
- Keep detailed records – Save copies of all bills, payments, and correspondence
- Check for errors – Review your bill carefully and question anything that doesn’t look right
- Ask about discounts – Some providers offer discounts for paying in full or for cash payments
- Understand your EOB – Compare your Explanation of Benefits from your insurance with the bill
I once found a mistake on my bill where I was charged for a procedure I didn’t have. When I called to ask about it, they quickly fixed the error and sent a corrected bill. Always check your statements carefully!
Preventing Future Billing Surprises
Nobody likes unexpected medical bills. Here’s how you can minimize surprises:
- Verify insurance coverage before procedures
- Ask for cost estimates in advance
- Confirm that all providers are in-network (sometimes the facility is in-network but the radiologist isn’t)
- Keep your insurance information updated with RASF
Common Questions About RASF Bill Payments
Can I set up automatic payments?
Currently, RASF doesn’t offer automatic recurring payments. You’ll need to make a payment each time you receive a bill.
What payment methods does RASF accept?
They typically accept all major credit cards, checks, and possibly electronic checks (ACH). Call their billing line for specific options.
How can I get an itemized statement?
You can request an itemized statement by calling (904) 236-5884 or emailing [email protected].
What if I think there’s an error on my bill?
Contact the billing department right away at (904) 236-5884 to discuss the potential error.
How long do I have to pay my bill?
This varies, but most medical bills have a payment timeframe listed on the statement. If you need more time, contact them about payment arrangements.
Final Thoughts
Dealing with medical bills is never fun, but paying your Radiology Associates of South Florida bill doesn’t have to be complicated. Whether you choose to pay online, by phone, or need to set up a payment plan, RASF has options to make the process as painless as possible.
Have you had experience paying RASF bills? Was it easy or did you encounter challenges? We’d love to hear your experiences in the comments!
Emergency and Hospital Medicine Services
You received care from a clinician or provider during your hospital visit
Clinicians bill separate from the hospital
If you are insured, we already submitted the bill to your insurance, who determined your responsibility
This bill is for the portion you owe
If you are uninsured, this bill is your responsibility. If you need assistance, please contact us for options
Envision Physician Services is a national group of care providers. We work with medical departments such as hospitals and clinics by providing physicians and advanced practice providers that deliver your care. Envision providers come from many specialties: Anesthesia, Critical Care, Emergency Medicine, Hospital Medicine, Radiology and Women’s and Children’s services.
This bill is for the medical care you received from an Envision clinician during your hospital visit or stay. The clinician practice is not a part of the hospital. Since the hospital and physicians are paid separately, you might receive more than one bill.
The insurance company will apply the benefits of your plan and then determine your responsibility. We worked directly with your insurance company prior to sending a bill. This bill reflects the portion of the cost that is your responsibility to pay directly to the physician practice that provided your care. If you believe your insurance company made an error, please contact them directly.
While some Envision physicians are not in network with all insurance companies, Envision does not send “surprise medical bills,” also referred to as “balance bills.”
If you have insurance coverage but have not yet met your deductible or co-insurance, the amount you owe us is determined by your insurance company. Once your insurance company determines what portion of the bill is your responsibility, we will bill you directly for this portion. Your insurance company is required to comply with state and federal law, including the No Surprises Act in determining the amount of patient responsibility or cost sharing you may owe in out-of-network circumstances. If you believe your insurance company made an error or want to confirm that the amount determined by your insurer is correct, please contact them directly.
Envision continuously works with insurance companies so our clinicians can participate in their networks. For years, Envision has been committed to resolving the issue of surprise medical bills. Our national medical group supports the bipartisan No Surprises Act that, as written, is intended to protect patients from surprise medical bills. The ban on surprise billing under the No Surprises Act became effective January 1, 2022.
This is not a duplicate bill. Charges for physicians who care for you during a visit or admission to the hospital may be separate from those of the hospital where you received care. You may receive separate bills for the same visit or admission.
During your visit to the hospital or urgent care clinic specified on your bill, you received care from a medical specialist that is a member of an Envision practice. You may not have interacted with the physicians who provided input into your case.
Please contact us so that we can update your account. We will work directly with your insurance company to submit your claim.
Envision does not balance bill patients. However, when patients receive care from out of network providers, they may experience higher deductibles or coinsurance due to their insurance company’s plan design. In some circumstances, insurance companies do not provide clear or accurate information regarding your coinsurance and deductible. If you feel your bill is incorrect or you would like to speak with Envision about a payment plan or support with your bills, please contact us.
Envision has a longstanding policy of not sending “surprise medical bills.” As a national medical group, we do everything in our power to make sure patients receive the highest quality of care and protect them from unexpected costs. Ultimately, your insurance company determines how much it will cover for your medical care and the amount of that care that you are responsible for as a patient. For example, your insurance company may require you to pay a high deductible amount or co-insurance which may be a surprise to you. If you believe your insurance company made an error or has not complied with its requirements in assigning amounts to you, please contact them directly.
If you feel your bill is incorrect or you would like to speak with Envision about a payment plan or support with your, please contact us.
Doxo is a company that collects payments from patients and then sends those payments to providers like Envision. Doxo typically charges a fee to make those payments. Envision has absolutely no affiliation with doxo and is not connected to doxo in any way. You do not need to use doxo, or any other company, to pay your Envision bill. You can pay your Envision bill directly to Envision without any charge for making that payment.
If you have questions on your bill, please find the contact information for our patient service teams in the links below.
Which service is listed on your bill?
Envision provides physician care for several different services. Please refer to the logo in the top left corner of your statement or the description in your text message and select the corresponding service below.
