As a health tech company offering DNA screenings, Myriad Womenâs Health faced the monthly challenge of creating thousands of HIPAA-compliant invoices, split between insurance companies and individuals.
Not only was the process unwieldy, but payment rates suffered due to patients confused about their financial responsibility. This meant time wasted and far too many bills unpaid.
Fortunately, with Lobâs help, Myriad completely automated their billing process. Lob sends HIPAA-compliant invoices and followups automatically, now printed with specific information to guide patients through their payment responsibility.
To make things as simple as possible for their customers, Lobâs technology allows Myriad to trigger a mailpiece that has a perforation with a pre-addressed slip that can be dropped into the included return envelope, so customers can pay their bills with zero hassle.
The result? 20% increase in patient payments, a drastic reduction in customer service inquiries, and no more wasted time.
Lobâs well-documented API is seamless to use and the team has been incredibly responsive to adding functionality we need.
Are you confused about how to pay your Myriad Women’s Health bill? Don’t worry – you’re not alone! Many patients find themselves scratching their heads when it comes to handling medical bills especially for specialized services like genetic testing. I’ve put together this comprehensive guide to help you navigate the sometimes tricky waters of Myriad Women’s Health billing and payment options.
Understanding Your Myriad Women’s Health Bill
Before diving into payment options, let’s break down what you’re actually looking at when you receive your bill After getting genetic testing through Myriad Women’s Health, you’ll typically receive two important documents
-
Explanation of Benefits (EOB) – This comes from your insurance company and shows how much they covered. It’s NOT a bill and doesn’t require payment.
-
Statement/Bill – This comes directly from Myriad and shows what you actually owe after insurance has paid their portion.
Your Myriad bill will include several key pieces of information:
- Date of service
- Tests performed
- Charges for each test
- Amount paid by insurance
- Patient responsibility (what you owe)
Understanding some billing terminology can also help:
- Copay: Fixed amount you pay per test (set by your insurance)
- Deductible: Amount you pay out-of-pocket before insurance kicks in
- Coinsurance: Percentage of costs you pay after meeting deductible
Myriad Women’s Health Payment Options
When it comes time to pay your bill, Myriad offers several convenient options:
1. Pay Online
The easiest and most convenient method is paying online through Myriad’s bill pay system You can
- Pay with credit card, debit card, HSA, or eCheck
- Login to your account
- Select “Pay Bill”
- Enter payment information
- Submit payment
To access online payment:
- Visit Myriad’s billing page at myriad.com/billing
- Click “Pay my Myriad bill”
- Follow the prompts to complete your payment
2. Pay by Phone
If you prefer speaking with someone or don’t want to use the online system:
- Call Myriad billing at 844-697-4239
- Have your account number ready
- Follow the prompts to speak with a billing representative
- Provide your credit or debit card information
Their billing team is available Monday-Friday, 8am-8pm ET.
3. Pay by Mail
For those who prefer traditional mail:
-
Send check or money order to:
Myriad Women’s Health
PO Box 843745
Los Angeles, CA 90084-3745 -
Make sure to include your account number on the check
-
Allow 7-10 days for mailed payments to process
Note: Another mailing address mentioned in some sources is:
Myriad Women’s Health, Inc.
P.O. Box 645719
Cincinnati, OH 45264-5719
I recommend confirming the correct address by checking your specific bill or contacting customer service.
Setting Up a Payment Plan
Can’t pay your full balance? No problem! Myriad offers payment plans at no extra cost.
To set up a payment plan:
- Call their billing team at 844-697-4239
- Request a plan online when logged into your account
With a payment plan, you’ll typically:
- Make a down payment upfront
- Pay the rest in monthly installments
- Have 3-6 months to complete payment
Financial Assistance Options
If your Myriad bill is still unaffordable even after insurance, don’t panic! Myriad offers several financial assistance programs:
Discount Program
- Available for uninsured or underinsured patients
- Discounts up to 70% possible
- Must meet income requirements
Interest-Free Payment Plans
- Pay over 3-6 months
- No interest or fees
- Must have health insurance and meet income criteria
Charity Care Program
- For uninsured/underinsured who meet strict financial criteria
- Myriad may cover testing costs
- Requires application with income verification
Non-Profit Support Programs
- Myriad partners with advocacy groups
- May provide financial aid for genetic testing
- Eligibility varies by organization
Free Testing Resources
- Limited free testing through sponsored community health programs
- Reserved for high-risk patients lacking adequate insurance coverage
To explore financial assistance options:
- Contact Myriad billing at 844-697-4239
- Discuss your financial situation
- Ask about available assistance programs
- Provide necessary documentation
Getting Help With Your Myriad Bill
Don’t hesitate to reach out to Myriad’s billing department if you have questions or concerns. Their team is available by:
- Phone: 844-697-4239
- Email: [email protected]
- Live chat: Available on their website
When contacting billing support, have these items ready:
- Your account number
- Health insurance card
- Statement or EOB
- Income verification (if inquiring about financial assistance)
Common billing questions they can help with include:
- Clarifying charges on your statement
- Setting up payment plans
- Applying for financial assistance
- Providing proof of payment
- Resolving billing errors
Frequently Asked Questions About Myriad Women’s Health Bill Pay
How do I find my Myriad account number?
Your Myriad account number is shown directly on your invoice.
Does Myriad accept HSA/FSA payments?
Yes! Services from Myriad Women’s Health fall under laboratory fees and are eligible medical expenses for HRAs, HSAs, and FSAs. You can use your HSA or FSA card as payment with a valid credit line.
What’s Myriad Women’s Health’s Tax ID number?
Myriad Women’s Health’s Federal Tax Identification Number is 74-3238060, which might be needed for billing purposes.
Is Myriad testing covered by insurance?
Myriad testing is in-network with most commercial insurance plans, meaning you can often maximize your insurance benefits. However, coverage varies depending on your specific plan and the test ordered.
Does Myriad bill out-of-network patients?
Myriad is committed to accurate billing and states they do not intend to balance bill patients. The No Surprises Act protects you from balance billing for out-of-network services at an in-network hospital or ambulatory surgical center.
What if I think I’ve been wrongly billed?
If you believe you’ve been wrongly billed, contact Myriad billing at 844-697-4239 to discuss the issue.
Tips for Managing Your Myriad Women’s Health Bill
-
Review your bill carefully. Make sure all information is correct, including personal details, dates of service, and tests performed.
-
Compare your bill with your EOB. The amount you owe on your bill should match the “patient responsibility” amount on your EOB.
-
Act quickly. If you need financial assistance or a payment plan, contact Myriad as soon as possible.
-
Keep records. Save copies of all bills, EOBs, and payment confirmations for your records.
-
Ask questions. Don’t hesitate to contact Myriad’s billing department if something doesn’t make sense.
Self-Service Resources
Myriad Women’s Health provides several self-service resources to help patients manage their billing:
- Bill pay FAQs on their website
- Step-by-step online bill pay instructions
- Financial assistance applications
- Payment plan request forms
You can also use Myriad’s online account portal to:
- Access billing statements
- Make payments
- Set up notifications
- Communicate with support team
Conclusion
Dealing with medical bills can feel overwhelming, but understanding your Myriad Women’s Health bill and knowing your payment options makes the process much more manageable. Don’t be afraid to reach out to Myriad’s billing team for assistance – they’re there to help!
If you’re still feeling unsure about your bill, remember that Myriad’s customer service representatives are just a phone call away at 844-697-4239. They can walk you through your statement, explain payment options, and help you find the financial assistance you might need.
Have you dealt with Myriad Women’s Health billing before? What was your experience like? I’d love to hear your thoughts and tips in the comments below!
Additional Resources
For more information about Myriad’s billing and financial assistance programs, visit:
Remember, taking control of your healthcare bills puts you in the driver’s seat of your health journey. Don’t let billing confusion stop you from accessing important genetic testing services that could impact your health decisions.

Lob’s website experience is not optimized for Internet Explorer. Please choose another browser.
Get a sneak peek of our intuitive platform
.png)
2025 State of Direct Mail Report
Uncover how top brands are doubling mail volumes, leveraging automation for deeper personalization, and driving industry-leading ROI in their marketing strategies.
As a health tech company offering DNA screenings, Myriad Womenâs Health faced the monthly challenge of creating thousands of HIPAA-compliant invoices, split between insurance companies and individuals.
Not only was the process unwieldy, but payment rates suffered due to patients confused about their financial responsibility. This meant time wasted and far too many bills unpaid.
Fortunately, with Lobâs help, Myriad completely automated their billing process. Lob sends HIPAA-compliant invoices and followups automatically, now printed with specific information to guide patients through their payment responsibility.
To make things as simple as possible for their customers, Lobâs technology allows Myriad to trigger a mailpiece that has a perforation with a pre-addressed slip that can be dropped into the included return envelope, so customers can pay their bills with zero hassle.
The result? 20% increase in patient payments, a drastic reduction in customer service inquiries, and no more wasted time.
Myriad Sends Trigger Based Direct Mail & Improves Collections by 20%
Lobâs well-documented API is seamless to use and the team has been incredibly responsive to adding functionality we need.
Matthew Maher, Engineering Manager