To obtain a Final Water Bill for the transfer of property, either owner or renter-occupied, please click the following link: Final Utility Bill (Closings/Tenants). Requests for final bills must be submitted at least three (3) full business days in advance.
GARBAGE & REFUSE | LRS RECYCLING Residential garbage (refuse, recycling, yard waste, organics) is contracted through a third-party vendor, LRS Recycling. LRS is the exclusive provider of residential waste collection. This applies to all residential addresses in the Village, but excludes Boulder Hill and other unincorporated areas. For convenience, the costs/fees associated with garbage and refuse are included in residents monthly utility bills. LRS does offer a senior discount to qualified households. To find out more, download the Senior-Garbage-Discount-Application.
Visit Garbage & Recycling | Montgomery, IL to view the contracted fee schedule by year (2024-2030).SEWER MAINTENANCE CHARGE | Provider Varies Village of Montgomery residents pay a monthly sewer maintenance charge to maintain the physical sewer lines that run through the Village infrastructure. The Village of Montgomery is responsible for this sewer infrastructure in the incorporated areas of the Village. The fee is $6.00 per month through 2033.
Fox Metro Water Reclamation District (Fox Metro) is a public utility responsible for wastewater treatment, most often generated using toilets, sinks, bathing, dishes, and laundry. Fox Metro treats this type of water and will bill users separately. All households will receive a bill from Fox Metro every other month based on your water usage. For households in Boulder Hill and other unincorporated areas (where the Village does not maintain the sewer system), Fox Metro is responsible for the maintenance of the physical sewer lines, and they may charge these households sewer maintenance fees through Fox Metro.
WATER BASE CHARGE & USAGE FEES (MONTHLY) | Village of Montgomery All water users (residential, commercial, and unincorporated customers) should receive a bill monthly via email or postal service based on their billing preferences for their water usage and applicable water infrastructure fees. Fee structures vary based on resident, non-resident, and bulk water usage. Water users pay a monthly base charge and a consumption rate (per 1,000 gallons). As a general rule of thumb, non-residents pay 1.2 times the residential water rate to receive water from the Village of Montgomery.
BOULDER HILL INFRASTRUCTURE FEE In addition to the other monthly fees charged by the Village of Montgomery, residents of Boulder Hill are assessed an additional $15 infrastructure fee to assist in the essential improvements and ongoing water infrastructure updates required within this service area. This fee is paid by only the water users in this area, and it is not billed to residential homes incorporated in the Village of Montgomery.
All residential and commercial customers should receive a bill monthly via email or postal service based on their billing preferences. Payment is due on or before the 20th of each month. A 10% late fee will apply if the payment is processed after that date.
The Village of Montgomery Board of Trustees recently adopted Ordinance 2119, amending Chapters 1(General Provisions), 2 (Administration), and 20 (Water and Sewer). View Ordinance 2119; changes are effective as of March 10, 2025.
Are you tired of searching for stamps, rushing to the mailbox, or worse—forgetting to pay your Fox Metro bill until that dreaded late notice arrives? I’ve been there too! The good news? Fox Metro’s online bill pay system is a total game-changer that’ll make your life easier while helping the environment. Let me walk you through everything you need to know about this convenient service.
Breaking News: Fox Metro’s NEW Payment Portal is LIVE!
Exciting news for all Fox Metro customers—their brand new online payment portal has officially launched! As announced right on their website: “Our new online payment portal is LIVE! Click here to enroll today!” This upgraded system at VueBill.com/Foxmetro makes managing your wastewater bills easier than ever before.
Why Switch to Fox Metro Online Bill Pay?
Before we dive into the “how,” let’s talk about the “why.” Here are some compelling reasons to make the switch:
- Save time – No more writing checks or making trips to drop off payments
- Never miss a payment – Set up autopay and forget about due dates
- 24/7 access – Check your account anytime, anywhere
- Eco-friendly option – Reduce paper waste with paperless billing
- It’s FREE! – Fox Metro offers this service at no additional cost
One thing I really appreciate about Fox Metro is their commitment to sustainability. When you pay online, you’re not just saving yourself hassle—you’re helping create a more sustainable future As they mention on their website, “When you pay your residential service fees, you’re not just covering your wastewater You’re investing in a sustainable future.”
Getting Started with Fox Metro Online Bill Pay
Ready to join the digital revolution? Here’s how to get started
Step 1: Visit the Fox Metro Payment Portal
Navigate to VueBillcom/Foxmetro or go to the Fox Metro website at foxmetro.org/residential and click on “Pay My Bill”
Step 2: Create Your Account
For first-time users, you’ll need to enroll in the system. Click the “enroll today” link on the homepage. You’ll need:
- Your Fox Metro account number (found on your paper bill)
- A valid email address
- Basic contact information
Step 3: Set Up Your Payment Method
Fox Metro offers multiple payment options:
- Credit card payments
- Debit card payments
- Bank account transfers (ACH)
Just enter your preferred payment details and verify your information is correct.
Step 4: Choose Your Billing Preferences
This is where you get to customize your experience:
- Go paperless – Opt to receive email notifications instead of paper bills
- Set up AutoPay – Never worry about missing a payment again!
- One-time payment – Just want to pay this month’s bill? That’s an option too
Making One-Time Payments Online
Not ready to commit to autopay? No problem! Fox Metro makes one-time payments super easy:
- Log in to your account at VueBill.com/Foxmetro
- Select the “Make a Payment” option
- Enter your payment amount
- Select your payment method
- Review and confirm your payment
- Save your confirmation number for your records
One thing I love about their system is how quick it is—the whole process takes less than 2 minutes once you’re set up!
Setting Up AutoPay: Never Miss a Payment Again
If you’re like me and sometimes forget important due dates, AutoPay is a lifesaver. Here’s how to set it up:
- Log in to your online account
- Navigate to payment settings
- Select “Set Up AutoPay”
- Choose your preferred payment method
- Set your payment preferences (full balance or specific amount)
- Confirm and save your settings
With AutoPay, Fox Metro will automatically withdraw payment on your due date. You’ll still receive bill notifications, but payment happens automatically—one less thing to worry about!
Understanding Your Fox Metro Bill
Understanding what you’re paying for helps you make more informed decisions. Your Fox Metro bill typically includes:
Common Charges and Fees
| Fee Type | Description | What It Supports |
|---|---|---|
| Basic Service Charge | Fixed monthly fee for all customers | Facility maintenance and operations |
| Usage Fee | Based on water consumption | Treatment of wastewater volume |
| Capital Improvement Fee | Supports infrastructure upgrades | Long-term system improvements |
These fees directly support “the operation and maintenance of our wastewater treatment facilities, ensuring that we can continue to return clean, safe water to the environment for years to come.”
Troubleshooting Common Issues with Fox Metro Online Bill Pay
Even the best systems occasionally have hiccups. Here are solutions to common problems:
Forgot Your Password?
No worries! Simply:
- Click “Forgot Password” on the login page
- Enter your email address
- Check your email for reset instructions
- Create a new password
- Log in with your new credentials
Payment Not Showing as Processed?
Payments typically post within 1-2 business days. If your payment isn’t showing:
- Verify you received a confirmation number
- Check if funds were withdrawn from your account
- Contact customer service if needed
Need to Update Your Payment Method?
Life changes, and so do our payment methods. To update yours:
- Log in to your account
- Navigate to “Payment Methods”
- Select “Add New Payment Method” or “Edit Existing”
- Enter your new payment information
- Save changes
Additional Benefits of Fox Metro’s Online Services
The online payment system isn’t just about paying bills—it offers several other advantages:
Access to Historical Usage Data
Track your water usage patterns over time:
- Identify unusual spikes in usage
- Detect potential leaks early
- Monitor the effectiveness of water conservation efforts
Easy Account Management
Update your personal information anytime:
- Change contact information
- Update email preferences
- Manage multiple properties under one account
Environmental Impact
By choosing paperless billing, you’re making a real difference:
- Reducing paper consumption
- Decreasing transportation emissions from mail delivery
- Supporting Fox Metro’s sustainability initiatives
As Fox Metro notes, “when you pay your residential service fees…you’re investing in a sustainable future.”
FAQ About Fox Metro Online Bill Pay
Still have questions? I’ve got answers!
Q: Is there a fee for using online bill pay?
A: Nope! Fox Metro offers online payments, including automatic payments, at no additional cost.
Q: How secure is the online payment system?
A: Very secure! The system uses encryption and security protocols to protect your personal and financial information.
Q: Can I schedule payments in advance?
A: Yes! You can schedule one-time payments for future dates or set up recurring automatic payments.
Q: What if I need to dispute a charge?
A: Contact Fox Metro’s customer service directly for billing questions or disputes. Their contact information is available on their website.
Q: Can I still receive a paper bill if I pay online?
A: Yes, but Fox Metro encourages paperless billing to reduce environmental impact. You can choose your preference in your account settings.
Need More Help? Fox Metro’s Customer Support Has You Covered
If you run into any issues with online bill pay, Fox Metro offers several support options:
- Website Resources: Visit foxmetro.org/residential for FAQs and guides
- Phone Support: Call their customer service line for immediate assistance
- Email Support: Send your questions via their contact form
- In-Person Help: Visit their office during business hours (check the Holiday Schedule page for closings)
Making the Most of Fox Metro’s Other Online Resources
While you’re exploring their online services, don’t miss these other helpful resources:
Billing Information and Forms
Fox Metro offers special forms and potential credits that might save you money:
- Water usage credits for eligible households
- Information about seasonal adjustments
- Special circumstances forms
Check out their “Billing Information / Forms” section to learn more.
Public Transparency
Fox Metro takes pride in their transparency: “From FOIA requests to compliance with open meeting laws, we believe transparency is a cornerstone of building trust in our community.” Their financial information and audit reports are available online.
Holiday Schedule
Need to know when the Fox Metro offices will be closed? Their Holiday Schedule page lists all facility closings well in advance “to ensure that those affected have time to plan accordingly.”
Conclusion: Embrace the Future of Bill Payment
Fox Metro’s online bill pay system represents more than just convenience—it’s part of a larger commitment to serving customers better while promoting sustainability. By switching to online payments, you’re not just saving yourself time and hassle; you’re supporting Fox Metro’s mission to “return clean, safe water to the environment for years to come.”
I personally switched to their online system last year, and I haven’t looked back. No more last-minute scrambles to pay my bill or wasted paper filling my recycling bin. If you haven’t made the switch yet, what are you waiting for? Head to VueBill.com/Foxmetro today and see how easy it can be!
Remember, our everyday choices—even something as simple as how we pay our utility bills—can contribute to a more sustainable future. Fox Metro makes it easy to do your part while simplifying your life at the same time.
Don’t wait! Enroll in Fox Metro’s new online payment portal today and experience the convenience for yourself!
Click here to log into your BS&A account to view your utility bill account information, current bill, billing history, or historical usage.
Use our written step-by-step reference guide and instructions to set up your account and familiarize yourself with the BS&A client portal.
Current Water Fee Schedule
| WATER | May 1, 2025 | May 1, 2026 |
|---|---|---|
| BASE CHARGE | – | – |
| Monthly Residential | $10.20 | $17.40 |
| Monthly Commercial | $20.20 | $27.40 |
| Bulk Water User | $10.00 | $10.00 |
| Hydrant Meter | $30.00 | $30.00 |
| CONSUMPTION – PER 1,000 GALLONS | – | – |
| Resident | $8.67 | $8.93 |
| Non-Resident | $10.23 | $10.36 |
| Bulk Water | $30.69 | $31.08 |
| RESIDENT & COMMERCIAL SEWER MAINTENANCE | – | – |
| Monthly | $6.00 | $6.00 |
| BOULDER HILL INFRASTRUCTURE FEE | – | – |
| Monthly | $15.00 | $15.00 |
