Are you a Clovis resident struggling with bill payments? Tired of long lines at city hall just to pay your water or trash bill? I’ve been there too! Today I’m sharing everything you need to know about the City of Clovis bill pay options to make your life easier and save precious time.
As someone who’s lived in Clovis for years, I’ve tried all the different ways to pay my city utilities, and I’m excited to share the ins and outs of each method so you can choose what works best for you.
What Bills Can You Pay to the City of Clovis?
Before diving into payment methods, let’s clarify what bills we’re talking about. The City of Clovis manages several utilities that residents receive bills for:
- Water service
- Sewer service
- Trash collection
- Recycling services
- Other municipal utilities
If you’re looking to pay these bills you’ve come to the right place! The City of Clovis offers multiple convenient ways to handle these payments.
Online Bill Pay Options
The most convenient way to pay your Clovis utility bills is definitely online. The city has modernized their systems to make this process super easy!
Using the Official City Website
The City of Clovis offers online bill pay through their official website at clovisca.gov. Here’s how to use it:
- Visit the City of Clovis website
- Navigate to the Finance section
- Select “Utility Billing & Service” or “Pay a Bill”
- Follow the prompts to enter your account information
- Complete your payment using a credit card, debit card, or electronic check
What I love about the online system is that you can access it 24/7 so even if you remember at midnight that your bill is due tomorrow, you can still pay it right away!
Setting Up Automatic Payments
If you’re forgetful like me, you might want to consider setting up automatic payments through the city’s system This ensures your bills are paid on time every month without you having to remember
To set up auto-pay:
- Visit the utility billing section on the city website
- Look for the automatic payment enrollment option
- Complete the authorization form
- Provide your banking information
- Choose your preferred payment date
Once set up, the system will automatically deduct the amount due from your account each billing cycle. No more late fees!
Phone Payment Options
Don’t like using computers? No problem! The City of Clovis also accepts payments by phone.
To pay by phone:
- Have your account number and payment information ready
- Call the city’s utility billing phone line
- Follow the automated prompts to complete your payment
This is great for those times when the internet is down or if you’re more comfortable talking to someone or using an automated system rather than navigating a website.
In-Person Payment Options
Sometimes nothing beats the personal touch of paying in person. The City of Clovis offers several options for this too.
City Hall Payment
You can pay your utility bill in person at Clovis City Hall:
- Location: 1033 Fifth Street, Clovis, CA 93612
- Hours: Monday through Friday, 8:00 AM to 4:30 PM (except holidays)
- Payment types accepted: Cash, check, money order, credit/debit card
I’ve found the staff there to be super helpful if you have questions about your bill or service!
Drop Box
For after-hours payments, there’s a secure payment drop box located outside City Hall where you can drop off checks or money orders (please no cash in the drop box!).
Local Payment Centers
Some local banks and businesses may also accept City of Clovis utility payments. Check with the city’s finance department for a current list of authorized payment centers.
Mail-In Payments
The traditional method of mailing in your payment is still available too. To pay by mail:
- Write a check or get a money order for the amount due
- Include your payment stub from your bill
- Mail to the address listed on your bill
Remember to allow 5-7 business days for mail delivery and processing time!
Payment Due Dates and Late Fees
Understanding when your bill is due is crucial to avoid those annoying late fees. Here’s what you need to know:
- Billing cycle: Monthly
- Typical due date: Varies depending on your service area
- Grace period: Typically 15 days after the due date
- Late fee: Applied after the grace period (usually around 10% of the bill amount)
The exact due date is always printed on your bill, so make sure to check each statement!
What Information Do I Need to Pay My Bill?
Before attempting to pay your bill, make sure you have:
- Your account number (found on your bill)
- The amount due
- Your service address
- Payment method information (credit card, bank account, etc.)
Having this information ready will make the payment process much smoother.
Dealing with Payment Issues
What if I Can’t Pay My Bill?
Life happens, and sometimes finances get tight. If you’re struggling to pay your utility bill, the City of Clovis may offer:
- Payment arrangements
- Assistance programs for qualifying residents
- Temporary extensions
Don’t wait until your service is at risk of being disconnected! Contact the Utility Billing department as soon as you know there might be an issue. They’re usually willing to work with residents who reach out proactively.
Disputing a Bill
If you think there’s an error on your bill:
- Contact the Utility Billing department immediately
- Explain the specific issue with your bill
- Provide any evidence you have (like previous bills or water usage patterns)
- Request a review of your account
While your dispute is being investigated, you’ll usually still need to pay the undisputed portion of your bill.
Other Services Available Through the City of Clovis Utility Billing
The same department that handles your bill payments also offers several other services:
- Starting new utility service
- Stopping service when moving
- Transferring service to a new address
- Updating account information
- Billing inquiries and history
These services can typically be accessed through the same website or phone number you use for bill payments.
Recent Updates to Clovis Utility Billing
As of October 2025, the City of Clovis has made several updates to their billing system:
- Enhanced online payment portal with improved mobile compatibility
- New paperless billing options to reduce environmental impact
- Additional payment kiosks throughout the city
- Expanded customer service hours
These improvements make it easier than ever to manage and pay your utility bills!
Tips for Managing Your Clovis Utility Bills
From my personal experience living in Clovis, here are some helpful tips:
- Sign up for email or text reminders about upcoming due dates
- Consider enrolling in budget billing if your usage fluctuates seasonally
- Keep track of your water usage with the city’s monitoring tools
- Report any unusual spikes in usage immediately (could indicate a leak)
- Take advantage of conservation programs to lower your bills
I personally love the email reminders – they’ve saved me from late fees many times!
FAQ About City of Clovis Bill Pay
Is there a fee for paying online?
There might be a small convenience fee when using credit or debit cards online. Electronic checks (ACH payments) usually have no additional fee.
Can I pay multiple bills at once?
Yes! If you have multiple properties or accounts, you can usually pay them all in a single transaction through the online portal.
What happens if my automatic payment fails?
If your auto-payment can’t be processed (due to insufficient funds, expired card, etc.), you’ll typically receive a notification and will need to make the payment manually before the due date.
Is my payment information secure?
Absolutely! The City of Clovis uses industry-standard encryption and security protocols to protect your financial information.
Can I view my payment history online?
Yes, registered users can access their payment history, past bills, and usage patterns through the online portal.
Community Resources for Clovis Residents
Beyond just paying your bills, Clovis offers several resources related to city utilities:
- Water conservation workshops
- Rebate programs for energy-efficient appliances
- Free water usage audits
- Community cleanup events
These programs help residents reduce their utility costs while supporting the city’s environmental initiatives.
Conclusion: Simplifying Your City of Clovis Bill Payments
Paying your City of Clovis utility bills doesn’t have to be complicated or time-consuming. With multiple payment options available – from online and phone payments to in-person and mail-in methods – you can choose what works best for your lifestyle.
I personally switched to autopay years ago and haven’t looked back. The peace of mind knowing my bills are handled automatically is worth its weight in gold!
Remember that the Utility Billing department is there to help with any questions or concerns. Don’t hesitate to reach out to them if you need assistance with your account or payments.
By taking advantage of these convenient payment options and staying on top of due dates, you can avoid late fees and keep your essential city services running smoothly. And that means more time to enjoy all the great things our wonderful city of Clovis has to offer!
Do you have a favorite way to pay your Clovis utility bills? Or tips for other residents? I’d love to hear about your experiences in the comments below!

Your Convenient One-Stop Payment Shop
Mail Run Business Center has always been known for our packing and shipping services, but we are also an official utility bill payment site for local utilities. We provide easy and convenient access to pay your bills and receive credit on your account.