Explore the options below to find the best and most convenient way for you to pay your bill.
Are you tired of hunting down different ways to pay your Empire gas bill each month? I’ve been there too! After dealing with late fees because I forgot to mail my check, I decided to research ALL the payment options Empire Natural Gas Corporation offers. In this guide, I’ll share everything I’ve learned about paying your Empire gas bill – from automatic payments to good old-fashioned checks.
Quick Empire Gas Bill Pay Options
Before diving into the details here’s a quick look at your payment options
- Check payment (net 15 days)
- Automatic Debit (net 20 days)
- Customer Initiated Debit
- Online payment portal
- Phone payments
- In-person payments
- Mail-in payments
Understanding Your Empire Natural Gas Invoice Options
Empire Natural Gas Corporation provides flexible options for receiving your invoice. This is something we really appreciate about their service – they understand that different customers have different preferences.
You can choose to receive your invoices through
- US Mail – Traditional paper bills delivered to your mailbox
- Email – Digital invoices sent directly to your inbox
- Fax – For those who still prefer this method
- Any combination of the above – Mix and match based on your needs!
Having multiple invoice options makes it easier to stay on top of your bills, I personally prefer email since it’s environmentally friendly and I don’t have to worry about bills getting lost in the mail
Empire Gas Bill Payment Methods Explained
Let’s explore each payment option in more detail:
1. Payment via Check
If you prefer traditional payment methods, Empire Natural Gas accepts checks. The payment terms are net 15 days, which means your payment should be received within 15 days of the invoice date.
When paying by check, remember to:
- Include your account number on the check
- Allow sufficient mailing time
- Keep your payment stub for your records
2. Automatic Debit
This is my personal favorite method! With Automatic Debit, your payment is automatically deducted from your bank account. The best part? You get extra time to pay – net 20 days instead of the standard 15 days for check payments.
Benefits of Automatic Debit:
- Never miss a payment deadline
- No need to remember to pay each month
- Extended payment period (20 days vs. 15)
- Still receive your bill in advance showing the exact amount and date your account will be debited
3. Customer Initiated Debit
If you like the convenience of electronic payments but want more control over when money leaves your account, Customer Initiated Debit is a great option. Unlike Automatic Debit, you control when the payment is made.
Online Payment Options for Empire Gas Bills
While the Empire Natural Gas website doesn’t provide extensive details about online payment options, many utility companies now partner with Liberty Utilities for payment processing. Through Liberty’s portal, customers can:
- Make payments using credit/debit cards
- Set up electronic funds transfers (ACH)
- Enroll in autopay programs
- Access account information through the My Account web portal
The Liberty portal allows you to pay your Empire gas bill online, though there may be a processing fee for using this service. To access these features, you’ll need to sign up for a My Account on the Liberty Utilities website.
Paying Your Empire Gas Bill by Phone
Don’t have time to mail a check or go online? No problem! You can pay your Empire gas bill over the phone using:
- Credit card
- Debit card
- Electronic funds transfer
Like the online payment option, phone payments may include a processing fee. Before calling, make sure you have your nine-digit Empire Natural Gas account number handy – you’ll find this on your statement.
In-Person Payment Locations
Sometimes, I just want that peace of mind that comes with paying a bill in person and getting a receipt right away. If you’re like me, you’ll be happy to know that Empire Natural Gas likely has local payment centers or partner locations where you can pay your bill in person.
While specific locations aren’t listed on the Empire Natural Gas website, many utility companies partner with:
- Local grocery stores
- Check cashing services
- Convenience stores
- Company payment centers
Mailing Your Empire Gas Bill Payment
If you prefer to pay by mail, you can send your check to the appropriate address based on your location. While the Empire Natural Gas website doesn’t specify their mailing address, typical information you’ll need to include with your payment is:
- Your account number
- The payment stub from your bill
- Your check made payable to Empire Natural Gas Corporation
Setting Up Autopay for Your Empire Gas Bill
Setting up autopay is one of the smartest moves I’ve made for managing my utility bills. No more late fees! Here’s how you can set up autopay for your Empire gas bill:
- Log in to your online account (likely through the Liberty Utilities portal)
- Navigate to the payment options section
- Select “Sign up for Autopay”
- Enter your banking information
- Choose your preferred payment date
- Review and confirm your autopay setup
With autopay, your payment is automatically deducted from your bank account. You’ll still receive your bill showing the exact amount and date that your bank account will be debited. If you wish to cancel autopay, you can contact Empire Natural Gas directly.
Paperless Billing Options
Looking to reduce paper waste? Empire Natural Gas offers paperless billing through their email invoice option. By choosing to receive your bills via email instead of US Mail, you’re:
- Reducing paper waste
- Getting instant access to your bill as soon as it’s generated
- Creating an electronic record of your bills that’s easy to access
- Helping the environment
I switched to paperless billing last year and find it much easier to keep track of my bills now that they’re all in my email inbox rather than scattered around my house!
What to Do If You Can’t Pay Your Empire Gas Bill
We all face financial difficulties sometimes. If you’re struggling to pay your Empire gas bill, it’s best to contact their customer service before your bill becomes past due. Many utility companies offer:
- Payment arrangements
- Budget billing options
- Financial assistance programs
- Temporary payment extensions
Don’t wait until your service is at risk of disconnection – reach out early to explore your options.
Understanding Your Empire Gas Bill
Empire gas bills typically include:
- Account information
- Billing period
- Current charges
- Payment due date
- Natural gas usage
- Rate information
- Contact information
If you have questions about any charges on your bill, contact Empire Natural Gas Corporation’s customer service department for clarification.
Benefits of Different Payment Methods
Let’s compare the benefits of different payment methods:
| Payment Method | Advantages | Potential Drawbacks |
|---|---|---|
| Check | Familiar method, no fees | Must mail early, risk of postal delays |
| Automatic Debit | Extra time (20 days), never forget | Less control over exact payment date |
| Customer Initiated Debit | Electronic convenience with control | Must remember to initiate payment |
| Online Payment | Convenient, immediate | Possible processing fees |
| Phone Payment | Quick, no internet needed | Possible processing fees |
| In-Person | Get immediate receipt | Must travel to payment location |
Tips for Managing Your Empire Gas Bill Payments
From my own experience, here are some tips for staying on top of your Empire gas bill payments:
- Set calendar reminders if you’re not using autopay
- Keep a record of all payments including confirmation numbers
- Update your contact information with Empire Natural Gas to ensure you receive bills
- Review your bill each month for unusual charges or consumption patterns
- Consider budget billing if your usage varies seasonally
- Enroll in autopay for the most hassle-free experience
- Sign up for paperless billing to get your bills faster
Contacting Empire Natural Gas Corporation
If you have questions about your bill or payment options, you can contact Empire Natural Gas Corporation through:
- Their website: empirenatgas.com
- Their “Contact Us” page
- Customer service phone numbers (available on your bill)
I’ve found their customer service team to be helpful whenever I’ve had questions about my bill or payment options.
Everyone’s situation is different, and the “best” way to pay your Empire gas bill depends on your preferences and needs. If you want the longest payment terms, Automatic Debit gives you a full 20 days instead of the standard 15. If you prefer more control, Customer Initiated Debit or traditional check payments might be better options.
Whatever method you choose, make sure to keep track of due dates and confirmation numbers. Setting up autopay has saved me from late fees and the stress of remembering due dates – it might be worth considering if you haven’t already!
FAQs About Empire Gas Bill Payment
Q: Can I pay my Empire gas bill with a credit card?
A: Yes, credit card payments are typically accepted through online and phone payment methods, though processing fees may apply.
Q: How long do I have to pay my Empire gas bill?
A: You have 15 days from the invoice date if paying by check, or 20 days if using Automatic Debit.
Q: Is there a fee for paying my Empire gas bill online?
A: There may be processing fees for online payments through third-party payment processors.
Q: Can I set up recurring payments for my Empire gas bill?
A: Yes, you can set up Automatic Debit for recurring payments.
Q: What information do I need to pay my bill by phone?
A: You’ll need your nine-digit account number, which can be found on your statement.
Q: Can I receive my Empire gas bill via email?
A: Yes, Empire Natural Gas Corporation offers email delivery of invoices.

How Would You Like to Pay?
- You can make a one-time payment using a credit card online by clicking here or over the phone 24/7 at 1-855-872-3242, option 2. ATM Debit Card, Discover Card, Visa, Mastercard and now American Express are accepted.
- Options for paying with your checking account:
- Mail your payment to usReturn the lower portion of your bill, along with a check or money order, in the envelope provided with your bill and mail it to:Liberty Utilities – Missouri PO Box 75660 Chicago IL 60675-5660 No cash, staples or paper clips please.
- Authorized Payment Agents Click the button below for a complete list of authorized payment locations near you. Please only use authorized payment agents. Paying using other services may result in delays in posting your payments. There is no fee for this service*. *Important: To locate authorized payment locations that do not charge a convenience fee, within the Biller Search box you must input Liberty Utilities and select your State from the dropdown menu. Find your local payment location
- Many dual health plans from UnitedHealthcare include a Utility Bill Credit. This payment option can be used for in-person payments at Walmart stores. Please call the toll-free number printed on the back of your UnitedHealthcare card if you experience issues using the card to pay your Liberty bill.