We are pleased to announce that on April 18, 2023, City Council lifted mandatory conservation measures from Stage 3 “Severe Shortage” to Stage 1 “Water Alert” of the Water Shortage Contingency Plan for all Yuba City customers. This stage eliminates mandatory restrictions and conservation percentage targets, but still prohibits unnecessary water waste. While drought conditions in 2022 significantly reduced the Citys water supply and prompted the implementation of mandatory water restrictions, recent rainfall and snow levels have replenished our water supply and reduced state requirements for conservation. The outlook for 2023 is positive and there is sufficient water supply to meet or exceed the needs of Yuba City residents and businesses.
Are you a Yuba City resident who’s tired of making trips to City Hall just to pay your water and sewer bill? I’ve been there too! As someone who’s lived in Yuba City for years, I’ve discovered several convenient ways to handle those monthly utility payments. Today, I’m sharing everything you need to know about paying your City of Yuba City bills online and other payment options available to us locals.
How to Pay Your Yuba City Water/Sewer Bill Online
Yuba City offers several ways to pay your utility bill and online payment is definitely the most convenient option for most of us. Here’s how you can do it
- Visit the official payment portal: Go to www.onlinebiller.com/yubacity (the city’s official payment website)
- Enter your account information: You’ll need your account number from your bill
- Select payment method: Choose between credit card, debit card, or bank account
- Complete payment: Follow the prompts to finish your transaction
Keep in mind that if you’re paying with a credit or debit card there’s a $3.25 convenience fee. This small fee helps cover the processing costs for the city.
Setting Up AutoPay for Your Yuba City Utility Bill
If you’re like me and sometimes forget when bills are due AutoPay is a lifesaver! Here’s how to set it up
- Go to www.onlinebiller.com/yubacity
- Create an account or sign in to your existing account
- Navigate to the AutoPay section
- Enter your payment details and select your preferred payment date
- Confirm your AutoPay enrollment
With AutoPay, you’ll never have to worry about late fees again! Your bill will be paid automatically each month on the date you select.
Alternative Ways to Pay Your Yuba City Utility Bill
Not comfortable with online payments? No problem! Yuba City offers several other ways to pay:
Pay by Phone
- Call 1-530-715-2096
- Have your account number and payment method ready
- Note: A $3.25 convenience fee applies for credit/debit card payments
Pay in Person
- Visit Yuba City Hall at 1201 Civic Center Boulevard, Yuba City
- Hours: Monday through Thursday, 8:00 AM to 5:00 PM
- Nearest cross street is Butte House Road
- Payment methods accepted: Cash, check, money order, credit/debit cards
Pay by Mail
While not explicitly mentioned on the website, you can likely mail a check or money order to the City Hall address.
Setting Up New Water/Sewer Service in Yuba City
If you’re new to Yuba City or moving to a different location within the city, here’s what you need to know about establishing water and sewer service:
For Property Owners
You’ll need to submit:
- Signed and completed Utility Agreement
- Photo IDs for all owners on title
- Copy of Deed of Trust
For Renters/Tenants
You’ll need to provide:
- Signed and completed Utility Agreement
- Photo IDs for all adults listed on lease
- Signed lease agreement
You can submit these documents:
- By email to [email protected]
- By fax to (530) 822-4694
- By mail or in person at City Hall (1201 Civic Center Boulevard)
Reporting Issues with Your Yuba City Utilities
If you’re experiencing problems with your water or sewer service, Yuba City makes it easy to report these issues:
- YC311 Reporting System: The city offers an online reporting system called YC311 where you can submit service requests
- Phone: Call the Utility Billing office at (530) 822-4618
- Email: Contact [email protected]
Frequently Asked Questions About Yuba City Utility Bills
When are Yuba City water/sewer bills due?
While the website doesn’t specify exact due dates, typically utility bills are due within 15-30 days of issuance. Check your bill statement for the specific due date.
What if I’m having trouble paying my bill?
If you’re experiencing financial hardship, it’s best to contact the Utility Billing department directly at (530) 822-4618 to discuss possible payment arrangements before your service is affected.
Can I view my billing history online?
Yes! When you create an account on the online payment portal, you can view your previous bills and payment history.
What if I notice unusually high water usage on my bill?
Unexpected increases in your water bill might indicate a leak or other issue. Contact the Utility Billing department and consider checking for leaks in your home.
Why I Love Yuba City’s Online Bill Pay System
As someone who’s lived in several different cities, I gotta say that Yuba City’s online bill payment system is pretty straightforward. The www.onlinebiller.com/yubacity website is easy to navigate, and setting up AutoPay has saved me from late fees more than once!
I remember one time last year when I was traveling for work and completely forgot about my utility bill. Thanks to AutoPay, my bill was paid on time even though I was halfway across the country. The peace of mind is definitely worth the small convenience fee!
Final Thoughts on Paying Your Yuba City Utility Bill
Paying your City of Yuba City water and sewer bill doesn’t have to be a hassle. With multiple payment options available, you can choose the method that works best for your lifestyle and preferences.
Whether you prefer the convenience of online payments, the simplicity of AutoPay, or the traditional approach of paying in person, Yuba City has made it relatively easy to stay current with your utility bills.
If you ever have questions or concerns about your bill or payment options, don’t hesitate to contact the Utility Billing department at (530) 822-4618 or [email protected]. Their staff is there to help Yuba City residents navigate the billing process.
Remember, staying on top of your utility payments ensures uninterrupted service and helps avoid late fees or reconnection charges. Take advantage of the online options available to make bill payment one less thing to worry about in your busy life!
Useful Contact Information for Yuba City Utility Billing
- Address: 1201 Civic Center Boulevard, Yuba City, CA 95993
- Phone: (530) 822-4618
- Fax: (530) 822-4694
- Email: [email protected]
- Website: www.onlinebiller.com/yubacity
- Hours: Monday – Thursday, 8:00 AM – 5:00 PM
By keeping this information handy, you’ll always know how to reach the Utility Billing department if you need assistance with your water/sewer bill or service.
Thank you for your water conservation efforts!
If you are experiencing an after-hours emergency such as a major water leak or sewer service backup, please contact the Yuba City Police Department dispatch center to request a Public Works on-call employee.
Yuba City Police Department Dispatch: (530) 822-4661 For residents in the Yuba City Septic Sewer System (STEP System) that reside in the Stonegate neighborhood, please click here for additional information.
Flush Your Water Lines
The City of Yuba City recommends all businesses and buildings that have been empty or under-used during the COVID-19 shelter-in-place order to flush their water lines following the guidance in the video and guidelines above. If you have any questions, please contact the Water Distribution Supervisor at (530) 822-4777. Thank you, and stay safe Yuba City!
