Are you tired of forgetting to pay your Findlay Township water bill? I’ve been there too! Last month, I almost missed my payment deadline and had to rush to make a payment. That’s why I decided to create this guide to help fellow Findlay residents understand all the available payment options. Let’s dive into the various ways you can pay your Findlay water bill without breaking a sweat!
Understanding Your Findlay Water Bill Payment Options
Findlay Township Municipal Authority (FTMA) provides several convenient methods for paying your water and sewer bills. I’ve personally tried most of these options, and each has its own advantages depending on your preference and schedule.
1. Auto-Pay Program: The Set-It-and-Forget-It Solution
The Auto-Pay Program is my absolute favorite option! FTMA offers a completely FREE automatic payment service that drafts payments directly from your checking or savings account.
How it works:
- FTMA sends you a bill as usual, 20 days before payment is due
- The amount is automatically deducted from your account on the due date
- All financial institutions participate, so you can use your preferred bank
- No more worrying about late fees or missed payments!
To enroll in Auto-Pay you have two options
- Download and print the Auto-Pay enrollment form from the FTMA website
- Complete the Auto-Payment enrollment form online
You can include the form with your next water/sewer payment or bring it directly to the FTMA office at 90 Strouss Road.
2. Credit Card Payments: Convenience at Your Fingertips
If you prefer using credit cards for bill payments (and those sweet reward points!), FTMA accepts credit card payments too. However, there’s a small catch:
IMPORTANT: Credit card payments incur a CONVENIENCE FEE of 2.5% (with a minimum fee of $1.50 for ANY charge)
I used this option last winter when I was traveling and couldn’t mail in a check. While the convenience fee was a bit annoying the peace of mind was worth it for me.
3. In-Person Payments: The Traditional Approach
Some folks still prefer the traditional method of paying bills in person, and FTMA accommodates this preference. You can visit their office at
FTMA Office
90 Strouss Road
Imperial, PA 15126
Office Hours: Monday through Friday, 8:00 a.m. to 4:30 p.m.
One important thing to remember: FTMA DOES NOT ACCEPT CASH AS A FORM OF PAYMENT. I learned this the hard way when I first moved to Findlay! Make sure to bring a check or money order if paying in person.
4. Drop Box Payment: For the After-Hours Crowd
If you work during FTMA’s regular business hours but still want to submit a physical payment, the drop box option is perfect for you. FTMA maintains a convenient drop box located at:
Drop Box Location
Back of the Municipal Building
1271 Route 30
Clinton, PA
I use this option occasionally when I’m running errands near the Municipal Building. It’s especially helpful if I realize my bill is due soon and I’m already out and about.
5. Online Payment System: The Digital Solution
For those of us who prefer handling everything online, FTMA offers a straightforward online payment system through their website. You can access this by clicking “Pay Your Bill” on their website.
The online system is user-friendly and allows you to make one-time payments or set up recurring payments, depending on your preference.
Frequently Asked Questions About Findlay Water Bill Payments
When are my water bills due?
FTMA typically sends bills 20 days before the payment is due. The specific due date will be printed on your bill. I recommend marking this date on your calendar or setting up a reminder if you’re not using Auto-Pay.
What information do I need to pay my bill online?
You’ll need your account number (found on your bill) and a payment method (credit card or banking information). Having your previous bill handy also helps if you need to reference any specific details.
Can I pay multiple accounts with one payment?
Yes! If you manage several properties or accounts, you can typically arrange to pay multiple accounts with a single payment. Contact FTMA customer service at (724) 695-3108 for specific instructions.
What should I do if I’m experiencing financial hardship?
If you’re struggling to pay your water bill, contact FTMA as soon as possible at (724) 695-3108. Sometimes they can work out payment arrangements rather than risking service interruption.
Benefits of Different Payment Methods
| Payment Method | Pros | Cons |
|---|---|---|
| Auto-Pay | • No fees<br>• Never forget a payment<br>• Convenient | • Requires bank account info<br>• Need to ensure funds available |
| Credit Card | • Earn rewards/points<br>• Convenient online payment | • 2.5% convenience fee<br>• $1.50 minimum fee |
| In-Person | • Personal service<br>• Immediate confirmation | • Limited to office hours<br>• No cash accepted |
| Drop Box | • 24/7 availability<br>• No need for postage | • No immediate receipt<br>• Weather concerns |
| Online System | • 24/7 availability<br>• Digital record of payment | • Potential tech issues<br>• Possible fees |
Tips for Hassle-Free Water Bill Payments
After living in Findlay Township for several years, I’ve developed some personal strategies for managing my water bills efficiently:
• Set calendar reminders – Even with Auto-Pay, I like keeping track of when payments will be deducted
• Keep a record of payments – Save confirmation numbers or receipts for at least a year
• Update contact information – Make sure FTMA has your current phone and email for emergency notifications
• Check for leaks regularly – Unexpectedly high bills might indicate household leaks
• Consider paperless billing – This reduces paper waste and gives you digital records
What to Do in Case of Billing Issues
If you notice something unusual on your bill or have questions about charges, don’t hesitate to contact FTMA customer service at (724) 695-3108 during regular business hours. I’ve found their staff to be helpful in explaining charges and resolving issues.
For emergency situations outside of regular business hours, FTMA provides an emergency contact number: (724) 695-7777. Save this number in your phone just in case!
Why I Recommend Auto-Pay for Findlay Water Bills
After trying all the different payment methods, I’ve settled on Auto-Pay as my preferred option for several reasons:
- It’s completely FREE – unlike credit card payments which incur fees
- Peace of mind – no more worrying about forgotten payments
- Still receive bills – you’ll still get your bill 20 days before the due date, giving you time to review charges
- Works with any bank – compatible with all financial institutions
- Simple setup – just fill out a one-time form
Setting up Auto-Pay has honestly been one of those small life improvements that makes a big difference in reducing monthly stress. I no longer have to remember to pay my water bill or worry about late fees!
Additional Services from Findlay Township Municipal Authority
Beyond just handling your water bill payments, FTMA offers several useful resources:
• Water Quality Reports – Available on their website to keep you informed about your drinking water quality
• Emergency Contact Updates – You can update your emergency contact information to stay informed during service disruptions
• Learning Center – Helpful resources about leak detection, water conservation, and preventing frozen pipes
• News & Announcements – Stay updated about service changes, boil water advisories, and more
Conclusion: Simplify Your Life with Easy Bill Payments
Managing your Findlay water bill doesn’t have to be complicated. Whether you prefer the hands-off convenience of Auto-Pay, the familiarity of in-person payments, or the flexibility of online systems, FTMA provides options to fit your lifestyle and preferences.
For more information or specific questions about your account, don’t hesitate to contact FTMA at (724) 695-3108 or visit their office during regular business hours.
Have you tried any of these payment methods? Which one works best for you? We’d love to hear your experiences in the comments below!
Disclaimer: This information was gathered from the Findlay Township Municipal Authority website and is current as of October 2025. Payment options and fees may change, so it’s always best to verify the most current information directly with FTMA.

Fees by Payment Method
Explore the features of our new online portal for Toledo water customers. Also available for download in the Google Play Store and Apple App Store.
Behind on your bill?
Use the MyTOL portal.
New! Register in the portal for easy access to stored payment methods, autopay, text-to-pay, or make a one-time guest payment without logging in. Also available for download in the Google Play Store and Apple App Store.
Processing fee: $2.25 for a one-time payment up to $400
No processing fee if you enroll in autopay.
New! Pay with cash, check, debit, or credit card at one of the self-service kiosks. Enter your account number or scan your kiosk barcode and enter your billing zip code.
- Madison Ave. and St. Clair St. (near parking booth)
- Scott Park Police Station, 2301 Nebraska Ave.
Processing fee: $2.25 for a credit/debit card payment up to $10,000
No processing fee if you use cash or check.
We use the Fifth Third Bank’s lockbox service to collect and process mailed in checks to improve efficiency and reduce processing time. Mail your bill stub and check to:
Toledo Department of Public Utilities PO Box 88093 Chicago, IL 60680-1093
No processing fee.
Visit a retail location.
Pay your bill with cash at CVS, Walgreens, Kroger, Dollar General, or Office Depot.
Through the Paymentus Quick Pay portal, select cash as your payment method and choose your preferred location. Youll get a barcode via text or email that can be presented to the cashier along with your payment.
Processing fee: $2.95
Use your banks bill pay option.
Most banks and credit unions offer a free way to pay bills online. Once the Department of Public Utilities has been created as a “payee”, you can easily login and send payment each month.
Processing fee: none
Available through June 29. Drop your bill stub and check in the utilities dropbox outside 420 Madison Ave.