Hey there! If you’ve been wondering about how to pay your City of Marysville utility bills, you’re in the right place I’ve put together this comprehensive guide to help you navigate the bill payment process whether you’re in Marysville, Washington or Marysville, Ohio Let’s dive into all your options so you can find the method that works best for you!
Marysville, Washington Bill Payment Options
The City of Marysville, WA offers several convenient ways to pay your utility bills. Let’s look at each option:
Online Payment Portal
The easiest way to pay your Marysville, WA utility bill is through their official online payment portal. Here’s what you need to know:
- You’ll need your 12-digit account number and customer ID to access the system
- You can make a one-time express payment without creating an account
- For more features, create an online profile to manage your account
I personally prefer using the online portal because it’s available 24/7 and I can pay my bills even when I’m traveling!
Setting Up AutoPay
Want to never miss a bill again? AutoPay is your friend! Here’s how to set it up
- First, create an online profile by entering your 12-digit account number and customer ID
- Fill in all required fields (don’t forget your email address!)
- Click “Create Online Profile”
- Next, click on “Autopay Setup”
- Fill in all required fields for your payment method
- Click “Create Autopay Payment Option”
- Finally, check the box that says “Active?” and click “Update Autopay Schedule”
Important timing tip: If you want your payment to process on the next due date, set up AutoPay by 10 p.m. the night before your due date. If you set it up after 10 p.m., your payment might not be captured in time for the next day’s processing (which runs at 6 a.m.).
Updating Your AutoPay Information
Got a new credit card? No problem! Here’s how to update your AutoPay:
- Log in to your online profile
- Click on “Autopay Setup”
- Delete your existing card information (you can’t edit it, you have to delete and re-enter)
- Enter your new card information
Other Payment Methods in Marysville, WA
Not a fan of online payments? The City of Marysville, WA has you covered with these alternatives:
- In-person payments: Visit the Marysville Civic Center at 501 Delta Ave.
- Drop box: Use the brown drop box at the corner of 5th Street and Delta Avenue
- Pay-by-phone: Call 360-363-8777 (have your current bill number ready)
- Automatic bank draft: Request a form or bring a voided check to the Civic Center
- Mail: Send payments to City of Marysville, PO Box 128, Caldwell ID, 83606
Important Warning About Third-Party Services
⚠️ BEWARE: The City of Marysville, WA is NOT associated with DOXO or any other third-party payment service. If you use these services, your payments may not be received on time, which could result in service termination. Always use the official payment methods provided by the city!
Marysville, Ohio Bill Payment Options
If you’re in Marysville, Ohio, your bill payment options are a bit different. Let me break it down for you:
Online Payments in Marysville, OH
The city offers several online payment options depending on what you need to pay:
- Utility Bill Payment
- Income Tax Payment
- Additional Payments (for things like parking tickets, property damage, and bulk water)
New Service Fee Changes (Starting January 1, 2025)
Heads up! Starting January 1, 2025, Marysville, OH will implement service fees for credit/debit card and e-check payments. Here’s what you’ll pay:
- Credit/Debit Card: 3.5% with a minimum of $2.50
- E-Check: $0.95
- 24/7 Pay-By-Phone: $0.40 (in addition to card or e-check fee)
Why are they adding these fees? Well, the City has been absorbing the service fees charged by payment processing companies for years, but those costs have increased significantly. This change will help them allocate resources more effectively while maintaining fiscal responsibility.
Fee-Free Payment Options in Marysville, OH
If you want to avoid those pesky fees, you’ve still got options:
- Cash: Pay in person at City Hall
- Check: Mail or submit in person
- Bank’s Online Bill Pay: Use your bank’s bill pay service
In-Person Payments
You can visit Marysville City Hall at 209 S. Main Street, Marysville, OH. They’re open Monday through Friday from 8:00 am to 5:00 pm.
Tips for Managing Your Marysville Utility Bills
No matter which Marysville you live in, here are some tips I’ve found helpful for managing my utility bills:
1. Set Up Reminders
Even if you don’t use AutoPay, set up calendar reminders a few days before your bill is due. This gives you plenty of time to make your payment without risking late fees.
2. Check for Discounts and Rebate Programs
Both cities offer various discount and rebate programs that could help lower your utility costs. It’s worth checking if you qualify!
3. Watch Out for Late Fees
In Marysville, WA, if your account becomes delinquent and you receive past due and shut-off notices, you’ll incur additional late fees:
- 5% late fee on the past due notice
- Another 5% late fee on the shut-off notice
- Failure to pay before the shut-off day will result in service disconnection with additional fees
4. Know What to Do If Your Service Is Shut Off
If your water has been shut off in Marysville, WA and you’ve made a payment to turn it back on, contact the office immediately to let them know. They’ll need to notify a water technician to come restore your service.
5. Be Careful with Returned Payments
If your payment is returned unpaid by the bank, you’ll need to repay using cash, cashier’s check, money order, or credit card, plus a $40 returned check fee in Marysville, WA. If your payment was to avoid shutoff, your service might be discontinued immediately.
My Personal Experience with Marysville Bill Pay
I’ve been using the online payment portal for about two years now, and I gotta say, it’s made my life so much easier! Before that, I was always scrambling to find my checkbook or rushing to the drop box before the due date.
One time, I forgot to update my credit card after getting a new one, and my AutoPay didn’t go through. I got a past due notice and panicked! But a quick call to the utility office and 5 minutes on their website to update my info solved the problem. They were super helpful and understanding.
Frequently Asked Questions
Can I pay my Marysville utility bill online?
Yes! Both Marysville, WA and Marysville, OH offer online payment options through their official payment portals.
How do I set up AutoPay for my Marysville, WA utility bill?
Create an online profile using your 12-digit account number and customer ID, then click on “Autopay Setup” and follow the prompts to enter your payment information.
What payment methods does Marysville accept?
Both cities accept credit/debit cards and e-checks online. You can also pay by cash or check in person, use a drop box, mail in your payment, or set up automatic bank drafts.
Are there any fees for paying my bill online?
In Marysville, WA, there are currently no mentioned fees for online payments.
In Marysville, OH, starting January 1, 2025, there will be a 3.5% fee (minimum $2.50) for credit/debit card payments and a $0.95 fee for e-check payments.
What should I do if my water is shut off?
If your water has been shut off in Marysville, WA, make your payment, then contact the office immediately to notify them so they can send a technician to restore your service.
Conclusion
Paying your City of Marysville utility bills doesn’t have to be complicated. Whether you prefer the convenience of online payments or the traditional methods of in-person or mail payments, both Marysville, Washington and Marysville, Ohio offer multiple options to suit your needs.
After-hours drop box location
There is a new payment drop box located at the northeast corner of Delta and 5th.
Other ways to pay your bill:
- Pay in person at Marysville Civic Center, located at 501 Delta Ave.
- Pay-by-phone at 360-363-8777. *You will need your current bill number.
- Pay with a hassle-free automatic bank draft that will withdraw payment directly from your bank account. You can request a form by mail or bring a voided check to the Marysville Civic Center and complete the form.
- Pay by mail. Remit your utility payment to: City of Marysville, PO Box 128, Caldwell ID, 83606
