Longmont, CO 80501 For more than 110 years, Longmont Power & Communications (LPC) has been dedicated to powering our community with reliable, affordable, and environmentally responsible electric services. As a public power organization, we strive to provide the highest value and benefit to Longmont. Our mission is to connect the community to affordable, reliable, and environmentally responsible electric services.
Access a wide range of services and resources including electrical service management, energy resource guides, and support for infrastructure and development projects.
LPC provides Power For Life™, lighting your homes, your businesses and the streets around your neighborhood. We keep you at the heart of all we do.
We’re your electric service. For over 110 years as your community-owned, not-for-profit electric service, we’ve delivered on a fundamental promise: to provide you with safe, reliable electricity at affordable rates. We’ve been committed to serving our community because we’re part of the community.
Please note that our summer electric rates for residential and commercial customers are now in effect and will remain in place through Sept. 30. These new rates help cover the higher cost of generating electricity in the summer and also encourage greater energy efficiency at a time when both homes and businesses typically see their heaviest energy use. To help yourself save energy (and money!), please check out the Efficiency Works and CARE programs, as well as our online Efficiency Works Store.
Are you tired of scrambling to pay your Longmont utility bill at the last minute? I’ve been there too! As a resident of this beautiful Colorado city, I’ve tried every payment method available and want to share the easiest ways to handle those monthly utilities. Whether you prefer clicking buttons online or handing over cash in person, the City of Longmont offers several convenient options that’ll fit your lifestyle.
Understanding Your Longmont Utility Bill
Before diving into payment methods let’s quickly review what your City of Longmont utility bill actually covers
- Water services
- Sewer services
- Stormwater management
- Trash collection and disposal
These essential services keep our community running smoothly, and the city has worked hard to make paying for them as painless as possible Bills are typically sent monthly, and you’ll have about 20 days after the billing date to make your payment before any late fees kick in
Online Bill Payment – The Most Convenient Option
In my experience, paying online has saved me countless hours over the years. The City of Longmont’s website offers a user-friendly portal that makes managing your utilities super easy.
How to Pay Online
- Visit the City’s official utility billing website
- Create an account if you haven’t already (keep your account number handy)
- Log in to your account
- Select the payment option that works for you
When paying online, you’ve got two main options:
- Credit or debit card payments – Instant processing with email confirmation
- Electronic check – Direct from your bank account
The best part? The online portal is available 24/7, so you can pay at midnight in your pajamas if that’s your thing. No judgment here!
Benefits of Online Bill Pay
- View current and past bills in one place
- Check your usage history to monitor consumption
- Access payment records for budgeting or tax purposes
- No need to waste paper, stamps, or gas driving to payment locations
I personally love being able to look back at my water usage during summer months to see if my garden watering habits are getting out of control!
Phone Payment Option – Quick and Voice-Guided
Not everyone loves doing things online, and that’s totally fine! The City of Longmont has a dedicated phone system for bill payments that’s surprisingly easy to use.
To pay by phone:
- Call (303) 651-8416
- Have your account number ready
- Follow the automated prompts
- Use your debit or credit card
I’ve used this system when my internet was down once, and it took less than 3 minutes to complete a payment. The automated system walks you through each step clearly, making it nearly impossible to mess up.
In-Person Payment Options – For Those Who Prefer Face-to-Face
Sometimes you just want to pay in person, especially if you prefer using cash or want a physical receipt in hand. Longmont offers multiple locations for in-person payments:
Self-Service Payment Kiosks
These convenient kiosks accept multiple payment types and are located at:
- Civic Center (350 Kimbark St)
- Public Safety Building (225 Kimbark St)
- St. Vrain Memorial Building (700 Longs Peak Ave)
The kiosks are my go-to recommendation for friends who prefer paying with cash but don’t want to wait in line. They’re simple to use and provide receipts immediately.
Utility Billing Office
If you have questions about your bill or prefer speaking with a real person, you can visit:
- Location: Civic Center at 350 Kimbark St
- Hours: Monday through Friday, 8am to 5pm
- Payment types accepted: Cash, check, money order, and all major cards
I’ve found the staff here to be super helpful when I had questions about a sudden increase in my water bill last summer. Turned out I had a small leak!
Mail-In Payments – Old School but Reliable
For those who prefer the traditional approach, mailing your payment still works perfectly fine:
-
Detach the payment stub from your bill
-
Write your account number on your check or money order
-
Mail everything to:
City of Longmont
PO Box 603
Longmont, CO 80502
Pro tip: The city includes a return envelope with your bill, so you just need to add a stamp!
One word of caution though – mail can be delayed, so I recommend sending payments at least a week before the due date to avoid any late fees. Nobody wants to pay extra because of slow mail delivery!
AutoPay – Set It and Forget It
This is my personal favorite method because, let’s be honest, I’m forgetful sometimes! With automatic payments, you’ll never miss a due date again.
Setting Up AutoPay
- Log into your account on the City’s website
- Navigate to the AutoPay section
- Enter your bank account information
- Electronically sign the authorization
Once set up, the system will automatically withdraw the amount due on your bill’s due date each month. You’ll receive an email confirmation when payments are scheduled and processed, so you’re always in the loop.
Why I Love AutoPay
- No more forgetting to pay bills
- Saves time each month
- Helps avoid late fees
- Still receive bills so you can monitor usage
- Can cancel anytime if needed
The peace of mind knowing my utilities are always paid on time is worth its weight in gold!
Avoiding Late Fees and Service Disruption
The City of Longmont has a pretty straightforward policy on late payments:
- Bills are due 20 days after the billing date (check your bill for the exact date)
- Late payments incur a 1.5% fee on the unpaid balance
- Accounts unpaid for 60+ days may face water service disconnection
Trust me, you don’t want to deal with service disconnection! Not only is it inconvenient to have your water shut off, but there are additional fees to restore service once it’s been disconnected.
I’ve set calendar reminders on my phone for bill due dates as an extra precaution, even with AutoPay enabled. Better safe than sorry!
Comparing Payment Methods
| Payment Method | Pros | Cons | Best For |
|---|---|---|---|
| Online | 24/7 access, instant confirmation | Requires internet access | Tech-savvy users |
| Phone | Available anytime, no internet needed | Can’t view bill details | Quick payments |
| Kiosk | Accepts cash, immediate receipt | Limited locations | Cash payers |
| Office | Staff assistance available | Limited hours | Complex questions |
| No technology required | Delivery delays possible | Traditional payers | |
| AutoPay | Completely automated | Requires bank account | Busy or forgetful people |
What To Do If You’re Struggling to Pay
We all hit rough patches sometimes. If you’re having difficulty paying your utility bill, don’t ignore it! The City of Longmont offers:
- Payment arrangements in some cases
- Information about assistance programs
- Conservation tips to reduce usage and lower bills
Contact Utility Billing at (303) 651-8416 to discuss options before your account becomes delinquent. I’ve found the staff to be understanding and helpful when residents reach out proactively.
My Personal Experience With City of Longmont Bill Pay
When I first moved to Longmont three years ago, I started with mail-in payments because that’s what I was used to. After forgetting to mail my payment one month and getting hit with a late fee, I switched to online payments.
The transition was super smooth – it took about 5 minutes to set up my online account. I eventually enrolled in AutoPay about a year ago and haven’t looked back since. My favorite feature is still being able to log in and check my usage patterns even though payments are automatic.
One time, I noticed my water usage had doubled from the previous month. Because I caught it early through the online portal, I was able to identify and fix a leaky toilet before it became a bigger problem. That monitoring ability alone has probably saved me hundreds of dollars!
Final Thoughts
The City of Longmont has really worked hard to make bill payment convenient for everyone, regardless of your tech comfort level or preferred payment method. Whether you’re an online banking enthusiast or prefer the traditional approach of paying in person, there’s an option that will work for you.
My best advice? Set up automatic payments if possible – it’s by far the most hassle-free approach. If that’s not your style, at least create an online account to monitor your usage and keep track of payment history.
Whatever method you choose, just make sure your payment reaches the City before the due date printed on your bill. Your wallet (and water service!) will thank you.
Have questions about paying your City of Longmont utility bill? Feel free to contact City of Longmont Utility Billing at (303) 651-8416 or visit their website for more information.
Happy bill paying, Longmont neighbors!
Powering a Sustainable Future
With our eyes on the future, we’re taking steps to reduce our reliance on carbon-based fuels and meet ambitious goals set by our community to dramatically reduce greenhouse gas emissions.
One important way we do this is through Efficiency Works, our shared customer engagement organization. Efficiency Works is a partnership between Platte River Power Authority and the communities of Longmont, Loveland, Estes Park and Fort Collins that works with electrical customers to improve their energy efficiency. This assistance includes residential and commercial energy assessments, advising and rebates, helping customers use less energy or make good decisions about how and when they use energy.
Sustainable Practices and Energy Resources
LPC is dedicated to sustainability and offers various renewable energy initiatives, conservation programs, and resources to help customers use energy more efficiently. We work towards reducing our carbon footprint and promoting a sustainable future for Longmont.
We offer dedicated services for residential and commercial customers, as well as developers and contractors.
How to Read and Reduce Your Household Utility Bills
FAQ
How do I pay my utility bill in Longmont?
Mail your check to 350 Kimbark Street, Longmont, 80501. Through your bank. Make a direct payment from your checking account. Contact your bank for instructions. By phone. Between 8 am and 5 pm, you can call the Utility Billing office at (303) 651-8664 and speak to a customer service representative to pay by credit or debit card over the phone.
What does Longmont utility billing do?
Provides billing and payment services for water, sewer, and trash collection for the city of Longmont. Longmont Utility Billing, located at 350 Kimbark Street in Longmont, Colorado, provides billing and payment services for water, sewer, and trash collection for the city of Longmont.
What services does the city of Longmont offer?
The City of Longmont Utility services include electricity, water, sewer, solid waste collection and storm drainage. Customer service representatives provide service information, schedule service connections, solve billing problems and secure payments on accounts. There are multiple ways you can pay your bill.
How do I pay a check in Longmont?
Mail your check to 350 Kimbark Street, Longmont, 80501. Make a direct payment from your checking account.Contact your bank for instructions. Between 8 am and 5 pm, you can call 303-651-8664 to pay by credit or debit card over the phone. This is a news release from the City of Longmont and is published by the Longmont Observer as a public service.
How do I make a payment in Longmont Colorado?
Find the best solution with one of our six ways to pay: By credit or debit card online. Visit MyUtilityAccount.longmontcolorado.gov to create an online account that you can use to make a payment at any time. By automatic recurring payment using your credit or debit card or by electronic funds transfer (EFT).
How do I re-set my Longmont utility payment?
We’ve moved! The City of Longmont has launched a new online utility payment website. Keep up your convenient 24/7 access by going to MyUtilityAccount.longmontcolorado.gov and re-registering your account. Utility customers with recurring credit card or bank draft payments will also need to go to the new site to re-set those payments.
