Are you looking for ways to pay your Ohio energy bill? You’ve come to the right place! As an Ohio resident who’s been through the confusion of utility payments, I’m sharing everything you need to know about paying your Enbridge Gas Ohio bill (formerly Dominion Energy) Let’s break down all your payment options so you can choose what works best for you
Important Update for Ohio Customers
First, let me share some breaking news: As of September 15, 2025, Amazon Pay is no longer accepted as a payment method for Enbridge Gas Ohio bills. If you’ve been using Amazon Pay, you’ll need to switch to another payment method to avoid service disruption.
Also, there’s been a name change! You’ll now see “Enbridge Gas Ohio” on your bank statements instead of Dominion Energy. This means if you’re using certain payment methods you’ll need to update the payee name.
Ways to Pay Your Enbridge Gas Ohio Bill
Online Payment Options
1. Bank Account Payment (Free!)
This is my personal favorite way to pay because there’s no fee:
- Register or sign in to your account at Enbridge Gas Ohio
- Select “Payment” from the navigation menu
- Choose “From Your Bank Account”
- For immediate payment, select “Now” (before 5 p.m. EST on weekdays for same-day processing)
- For scheduled payments, select “Later” and pick a future date
- You’ll need your routing and account numbers handy
2. AutoPay – Never Miss a Payment
I’ve been using AutoPay for the last year and it’s super convenient:
- Payments automatically deduct from your checking/savings account
- Usually processed 10-21 days after the bill date
- You can choose your preferred payment day
- No fees!
- Sign in to your Enbridge account to set this up
3. Credit Card or PayPal
If you prefer using credit cards or PayPal:
- Make payments through Paymentus (the only authorized third-party vendor)
- Transactions post same-day if made before 5 p.m. EST on weekdays
- Fees apply:
- Residential: $1.65 per transaction (up to $1,000)
- Business: $14.95 per transaction (up to $15,000)
- Accepted cards: Visa, MasterCard, Discover and AMEX
- Limited to 5 payments in 3 days or 10 payments in 30 days
Phone Payment Option
Sometimes I just wanna pick up the phone and get it done:
- Call 1-833-261-1469
- Have your account number ready
- Available in English and Spanish
- Same transaction fees apply as online credit card payments
- Residential: $1.65 per transaction (up to $1,000)
- Business: $14.95 per transaction (up to $15,000)
In-Person Payment
When I’m out running errands, I sometimes pay in person:
- Visit an authorized payment center
- They accept cash, money orders, checks, pin-based debit cards (Walmart/Kroger only), or Walmart MoneyCard
- $1.50 convenience fee per transaction (must be paid in cash)
- Payments before 5 p.m. EST on weekdays post same-day
- Use the “Find a payment center” feature on the Enbridge website
Mail Payment
The old-school way still works!
Regular mail:
Enbridge Gas Ohio
P.O. Box 26785
Richmond, VA 23261-6785
Overnight/courier mail:
Enbridge Gas Ohio
Attn: Remittance Processing
600 E. Canal Street
Richmond, VA 23219
Don’t forget to include your account number on your check!
Special Assistance Program
I think this is worth mentioning – there’s currently a special reconnect program for eligible residential customers. You can either restore gas service or prevent disconnection by paying $175.00. This could be a lifesaver if you’re struggling financially!
Fraud Alert – Be Careful!
We’ve all heard horror stories about scams. Enbridge Gas has issued a fraud alert: Scammers are creating fake websites and phone numbers claiming to be Enbridge Gas Ohio. Remember that Enbridge Gas will NEVER contact you to ask for personal information, including credit card details. If something seems fishy, hang up and call the official number: 1-800-362-7557.
Online Account Benefits
While you can make one-time payments without an account, I strongly recommend creating an online account. Here’s why I did:
- Pay for free from your bank account
- Review your energy usage patterns
- Quickly report outages
- Manage payment arrangements
- Set up notifications
- Start, stop, or move your service
Switching from Dominion Energy to Enbridge Gas Ohio
The transition from Dominion Energy to Enbridge Gas Ohio has caused some confusion. Let me clarify what’s changed and what hasn’t:
What’s Changed:
- The company name on your bill and statements
- The payee name for certain payment methods
- Some of the website interfaces and login portals
What Hasn’t Changed:
- Your account number
- Your service quality
- Most payment methods and options
Common Questions About Ohio Bill Payments
Can I still pay my bill without creating an account?
Yes! One-time payments are available as guest options.
What if I smell gas?
This is important! Call 1-877-542-2630 immediately.
Is there a mobile app available?
Yes, Enbridge Gas Ohio offers a mobile app that makes managing your account even easier.
What if my payment is late?
Contact customer service at 1-800-362-7557 to discuss options. They might be able to help with payment arrangements.
How do I update my payee name for bank payments?
If you use online bill pay through your bank, mail checks, or visit payment centers, make sure to update the payee name to “Enbridge Gas Ohio.” No update is needed if you pay through Manage Your Account or AutoPay.
Tips for Managing Your Energy Bills
After years of dealing with Ohio energy bills, I’ve learned a few things:
-
Budget Billing – Enbridge offers Budget Billing that evens out your payments throughout the year. This prevents the shock of high winter bills.
-
Energy Efficiency – Check out the “Save Money & Energy” section on their website for tips to lower your usage.
-
Set Reminders – If not using AutoPay, set calendar reminders a few days before due dates.
-
Keep Records – Save payment confirmations, especially for online or phone payments.
-
Consider Energy Choice – Ohio has energy choice programs that might save you money.
My Personal Experience
Last winter, my bill was unusually high and I was struggling to pay it all at once. I called Enbridge customer service and they were super helpful in setting up a payment arrangement that worked with my budget. They even told me about some energy assistance programs I qualified for.
I’ve found the online account management system to be pretty user-friendly, though sometimes the site is a bit slow to load. The AutoPay feature has saved me from late fees multiple times!
Final Thoughts
Managing your energy bills doesn’t have to be complicated. With so many payment options available, you can choose what’s most convenient for you. I personally prefer the free bank account payments or AutoPay to avoid fees, but it’s nice having options when needed.
Remember to update your payment methods with the new Enbridge Gas Ohio name, and be vigilant about potential scams. If you’re ever unsure about a communication you’ve received, contact Enbridge Gas directly using the official number.
Have you had experiences with Ohio energy bill payments that might help others? What methods do you prefer? I’d love to hear from fellow Ohioans in the comments below!
Stay warm and bill-smart, Ohio!
Choose Your Province/State of Service
In order to serve you better, please select your Enbridge Gas location services.
is currently selected Choose a different province/state:
Explore the different ways to pay your bill
We’ve made it as convenient and easy as possible for both residential and business customers to pay their energy bills; take a look below and see which way best meets your needs.
Consider enrolling in eBill to receive your bill details directly to your email inbox and can pay from your computer or your phone. The email will include summary bill information and a link to view your bill and other important billing information.
