The Complete Guide to Brunswick County Public Utilities Bill Pay: Making Water & Sewer Payments Simple

Ever felt like paying your water bill should be easier? I totally get it! After moving to Brunswick County last year, I spent way too much time figuring out how to pay my utilities. That’s why I’m sharing everything I’ve learned about Brunswick County public utilities bill pay options in this comprehensive guide.

Why Brunswick County Offers So Many Payment Options

Brunswick County Utility Billing understands that different folks prefer different payment methods. Whether you’re tech-savvy or old-school, they’ve got you covered with multiple ways to handle your water and sewer bills.

If you have questions about any payment method, you can always contact them:

• Phone: 910-253-2655 (Select Option 2 or 3) or toll-free at 888-428-4426
• Business hours: Monday through Friday, 7:30 am to 5 pm
• Email: Available through their website

Online Payment Options: The Easiest Way to Pay

Let’s be real – paying online is probably the most convenient option for most of us, Brunswick County offers a customer portal called “myBrunswick County” that makes managing your utility account super simple

Using the Brunswick County Customer Portal

The myBrunswick County online portal (https //brunswickauthoritypaycom/) lets you

• View and print your bills
• Pay your bills electronically
• Check your payment history and water usage
• Set up automatic payments

I personally love using the portal because I can pay at 11pm in my pajamas when I suddenly remember my bill is due tomorrow!

Setting Up Your Online Account

New to the online system? Here’s how to get started:

1. Visit https://brunswick.authoritypay.com/
2. Click “Set Up Online Access”
3. Create your login credentials
4. Link your utility account

Once set up, you can pay by check or card through the portal.

Payment Options Within the Portal

Pay by Check (No Fees!)

This is my preferred method because there are absolutely NO convenience fees when paying by check through the Customer Portal. You’ll need:

• Your bank routing number
• Your checking account number

Pay by Debit or Credit Card (Fees Apply)

When you choose to pay with a card, the system will redirect you to the Official Payments website. Just be aware of the convenience fees:

• Debit cards: $2.95 per transaction
• Credit cards: 2.6% of payment amount (minimum $1 fee)

These fees aren’t charged by Brunswick County – they’re from the payment processor.

Automatic Bank Drafting: Set It and Forget It

I switched to automatic bank drafting after forgetting to pay my bill twice (oops!). With this option, the balance is automatically withdrawn from your checking or savings account on the due date.

How to Set Up Bank Drafting

You’ll need to provide:

• A completed Bank Draft Authorization Form with your original signature
• A voided check
• A copy of your driver’s license

You can submit these materials:

• In person at the Utility Billing office in Bolivia
• By mail to P.O. Box 469, Bolivia, NC 28422
• Via email to the Utility Billing department

Phone Payments: Quick and Convenient

Sometimes you just need to make a quick payment by phone. Here’s how:

1. Call 800-272-9829
2. Select Option 3
3. Enter Jurisdiction Code 3951
4. Provide your account number and payment info

Remember the same convenience fees apply as with online card payments:

• Debit cards: $2.95 per transaction
• Credit cards: 2.6% of the payment amount (minimum $1)

Traditional Payment Methods

Dropbox Payments

For those times when you’ve written a check but can’t make it during business hours, there’s a dropbox available 24/7.

• Location: In front of Brunswick County Utility Billing (3769 Old Ocean Highway, Bolivia, NC)
• Requirements: Include your payment stub and write your account number on your check
• Important note: Checks ONLY – do NOT put cash in the dropbox!

In-Person Payments

Sometimes it’s nice to get a receipt in hand and know your payment was processed.

• Location: 3769 Old Ocean Highway, Bolivia, NC 28422
• Payment types accepted: Cash and checks only (no cards in person)
• Lobby hours: Monday-Friday, 8:30am to 4:30pm
• Drive-thru hours: Monday-Friday, 7:30am to 5:00pm

The drive-thru is super convenient when you’re in a hurry!

Mail Payments

If you prefer the traditional mail method:

• Include: The payment stub and your check with account number written on it
• Address: Use the return envelope and bank lockbox address provided with your bill
• Timing: Mail at least 7-10 days before the due date to avoid late fees
• Warning: Never mail cash!

Tips for Hassle-Free Bill Paying

After paying my Brunswick County utilities for over a year, I’ve learned a few things:

1. Set calendar reminders if you’re not using auto-pay
2. Keep your account number handy – you’ll need it for almost every payment method
3. Plan ahead for mail payments – postal delays happen
4. Sign up for the online portal even if you prefer other payment methods – it’s helpful to check your balance and usage

Avoiding Common Payment Mistakes

I’ve made a few mistakes along the way, so learn from my errors!

• Never send cash through the mail or leave it in the dropbox
• Don’t wait until the last minute to mail your payment
• Double-check your account number when making payments
• Keep payment confirmations until you see the payment posted to your account

What If I Need Assistance?

Brunswick County understands that sometimes paying utility bills can be challenging. They offer a Utility Assistance Program for qualifying residents. You can find more information on their website under “Utility Assistance Program.”

Final Thoughts: Which Payment Method is Best?

After trying all the different options, I personally prefer the automatic bank drafting because:

1. No convenience fees
2. Never worry about late payments
3. Still get bills to review my usage
4. Can cancel anytime

But honestly, the best method is whatever works reliably for YOUR situation. Brunswick County has created enough options that everyone should find something that fits their preferences.

FAQs About Brunswick County Public Utilities Bill Pay

How can I check my water usage?

The myBrunswick County online portal allows you to view your usage history.

What happens if I pay late?

Late payments will incur penalties. It’s best to contact Utility Billing if you’re going to be late.

Can I use a credit card for in-person payments?

No, in-person payments at the Utility Billing office are limited to cash and checks only.

How do I update my account information?

You can update most information through the online portal or by contacting Utility Billing directly.

Is there an app for paying Brunswick County utility bills?

Currently, there isn’t a dedicated mobile app, but the customer portal website works well on mobile devices.

In Conclusion

If you’ve found this article helpful, please share it with other Brunswick County residents. And if you have any other questions or tips about paying utility bills in Brunswick County, drop them in the comments below!