Are you tired of driving to city hall to pay your water bill? Maybe you’ve forgotten the due date and faced those annoying late fees? I’ve been there too, and that’s why I created this guide to help Bixby residents manage their water bills more efficiently
How to Pay Your Bixby Water Bill Online
The City of Bixby offers several convenient ways to pay your water bill. The most popular option is their online payment system which lets you pay anytime anywhere.
Step-by-Step Guide to Online Payment
- Visit the Municipal Online Services payment portal at https://account.municipalonlinepayments.com/
- If you’re a first-time user, click “Register” to create an account
- If you already have an account, simply login with your credentials
- Once logged in, you can view your current bill, payment history, and make payments
Payment Methods Accepted
- Credit cards
- Debit cards
- Electronic check
- Automatic payments (set it and forget it!)
I personally use the automatic payment option because I’m forgetful, and it has saved me from late fees multiple times!
Paperless E-Billing: Save Trees & Never Lose Your Bill Again
The City of Bixby offers paperless billing to reduce environmental impact I switched to e-billing last year and love getting my bill right in my inbox where I can’t lose it!
To sign up for paperless billing:
- Visit the “Paperless Water E-Billing Sign up” link on the Bixby website
- Or call the Water Department at 918-366-4430
Understanding Your Bixby Water Bill
Your water bill includes charges for:
- Water usage
- Sewer services
- Stormwater fees
The city maintains about 94.03 miles of water distribution lines throughout Bixby, sourcing water from the City of Tulsa. Water pressure is maintained at around 110 PSI in the main lines.
Important Due Dates & Late Payment Info
Don’t be like me and forget your payment date! Here’s what you need to know:
- Bills are due by the 15th of each month
- A 10% late fee applies after the due date
- If payment remains delinquent, service will be disconnected
- Reconnection fee: minimum $50
- Returned check fee: $20
What To Do If You Have a Water Leak
If you notice a water leak on your property:
- During normal hours (8am-5pm): Call 918-366-4430
- After hours: Call police non-emergency at 918-366-8294
One time I had a leak that caused my bill to triple! The city staff was helpful in identifying the issue, and I appreciated their quick response.
Low-Income Assistance Program
The city offers a Low-Income Household Water Assistance Program for qualifying residents. If you’re struggling to pay your water bill, contact the Water Department to learn more about eligibility requirements.
Water Department Contact Information
- Phone: 918-366-4430
- Physical Address: 111 N Cabaniss Ave., Bixby, OK 74008
- Mailing Address: P.O. Box 70, Bixby, OK 74008
- Email: Available through contact form on website
- Hours:
- Main Switchboard: 8 a.m. – 5 p.m.
- Payment Center: 8 a.m. – 4:30 p.m.
Other Ways to Stay Connected with Bixby
Bixby Beacon Newsletter
The city publishes a monthly newsletter called the Bixby Beacon. It includes:
- Local events
- Important city updates
- Community information
You can receive the newsletter by:
- Texting “BEACON” to 888777
- Signing up for email delivery online
Water Quality and System Info
Bixby takes pride in its water quality. The city maintains:
- 2,350,000 gallons of ground-level storage capacity
- Ongoing upgrades to controls, valves, and wastewater lagoons
The most recent Consumer Confidence Report (2021) is available on the city website.
My Experience with Bixby Water Services
As a Bixby resident for several years, I’ve found their water services reliable and affordable compared to neighboring communities. The online bill pay system makes managing monthly payments super convenient, and customer service has always been helpful when I’ve needed assistance.
I did have one issue where my bill seemed unusually high, but when I called, they helped me figure out that I had a toilet leak. They even offered tips on how to check for leaks myself in the future!
Common Questions About Bixby Water Bills
How can I check if I have a water leak?
Look for:
- Unusually high water bills
- Sound of running water when nothing’s turned on
- Damp spots in yard or home
- Water meter movement when all water is turned off
What if I’m moving to a new address within Bixby?
You’ll need to submit a Utility Transfer Request form, which you can find on the city website or at the water department.
Can I make a partial payment on my water bill?
Yes, the city does accept partial payments, but remember that any remaining balance after the 15th will still incur late fees and possible disconnection if not paid in full.
Final Thoughts
Paying your Bixby water bill doesn’t have to be complicated. With online payment options, paperless billing, and helpful customer service staff, managing your utility payments is easier than ever. I’ve found that setting up automatic payments has been the most stress-free approach for me.
If you haven’t tried the online payment system yet, I highly recommend giving it a shot. It’s saved me time and helped me avoid those pesky late fees!
Remember to keep the water department’s contact information handy in case you ever have questions or need assistance with your account. The staff is friendly and knowledgeable – they’re always willing to help fellow Bixby residents!
Have you tried paying your water bill online yet? What method works best for your household? However you choose to pay, the City of Bixby aims to make the process as convenient as possible for all residents.
Water / Sewer Rates as of October 1, 2018 Within City Limits
| Type | Water Rate | Sewer Rate |
|---|---|---|
| Base Rate (first 1,000 gallons)* | $15.35 | $9.85* |
| Commercial Rate per 1,000 gallons (after the 1st 1,000 gallons) | $7.26 | $4.00* |
| Residential Rate per 1,000 gallons (after the 1st 1,000 gallons) | $7.26 | $4.20 |
* Maximum monthly charge for residential sewer service of $40
