Are you tired of writing checks and making trips to town hall just to pay your utility or tax bill? I feel your pain! When I first moved to Windsor, I was confused about how to handle all these payments efficiently. After some digging around, I’ve put together this comprehensive guide to help fellow Windsor residents understand their bill payment options.
Windsor Bill Pay Options: CA vs. CO (Yes, They’re Different!)
One thing that confused me at first was that there are actually TWO different towns called Windsor that people might be looking for:
- Windsor, California
- Windsor, Colorado
Each has completely different systems for paying bills, so let’s break down both so you can find exactly what you need!
Windsor, California Bill Payment Methods
If you live in Windsor CA the Town offers several convenient ways to pay your utility bills
Online Payments
The easiest method is paying online through WaterSmart. Here’s how:
- Visit townofwindsor.watersmart.com
- First-time users: enter your utility account number exactly as it appears on your statement (xx-xx-xxxxxxx-xx)
- Note: Don’t use your customer number!
AutoPay Option
Never worry about missing a payment again!
- Set up recurring payments via WaterSmart
- Visit the same website: townofwindsor.watersmart.com
- Your account will be automatically charged when bills are due
In-Person Payments
If you prefer the personal touch
- Visit during counter hours: Monday-Thursday, 8:00 am – 5:00 pm
- Location: Town’s Administrative Services Department, 9291 Old Redwood Highway, Building 300
- Or use the drop box located in front of the Windsor Police Department
Payment by Mail
Good old-fashioned mail works too
- Send payment to: P.O. Box 100, Windsor, CA 95492
What Services Can You Pay For in Windsor, CA?
The Utility Billing Division handles:
- Water service
- Water reclamation (sewer) service
- Building permits
- Engineering fees
- Business registration
Windsor, California Contact Information
Need help with your Windsor, CA utility bill?
- Phone: (707) 838-1004
- Email: [email protected]
- Hours: Monday-Thursday, 7:00 am – 6:00 pm
- In-person counter service: 8:00 am – 5:00 pm
If you need assistance outside those specific counter hours (7-8am or 5-6pm), just call or email!
Windsor, California Tax Bills
For tax bills in Windsor, CA, you’ll use a different system:
- Visit mytaxbill.org/inet/bill/home.do?town=windsor
- Search by name, property location, bill number or other identifiers
- You can view tax bills for real estate, personal property, motor vehicles, etc.
- The site keeps payment records updated (currently showing 2024 tax year)
Windsor, Colorado Bill Payment Options
If you’re in Windsor, CO, your payment process is different:
Online Bill Pay
Windsor, CO uses Invoice Cloud for online payments:
- Visit the Invoice Cloud site linked from windsorgov.com/642/Online-Payments
- The system accepts: eCheck, Visa, Mastercard, Discover, American Express, Google Pay, Apple Pay, PayPal and Venmo
24/7 Phone Payments
Windsor, CO offers a convenient automated payment line:
- Call anytime to make payments or check balances
- Sign up for text notifications for bill alerts
- Pay directly through text messages (super convenient!)
In-Person Payments
If you’re in Windsor, CO and prefer to pay in person:
- Visit: 301 Walnut St, Windsor, CO 80550
- Hours: Monday-Friday, 8 a.m. – 5 p.m.
- Phone: 970-674-2400
My Personal Experience with Windsor Bill Pay
When I first started using the online bill pay systems, I was a bit confused about which account number to use. For Windsor, CA, I kept trying my customer number instead of the utility account number – big mistake! The format is important (xx-xx-xxxxxxx-xx), so make sure you enter it exactly as shown on your statement.
For Colorado residents, the Invoice Cloud system is pretty straightforward, but I love that they’ve added options like Venmo and PayPal now! It makes paying bills feel less like a chore.
Common Questions About Windsor Bill Pay
What if I don’t know my account number?
For Windsor, CA:
- Check your utility bill statement
- Call (707) 838-1004
- Email [email protected]
For Windsor, CO:
- Call 970-674-2400
- Visit the Utility Services section on the town website
What are the benefits of online bill pay?
- 24/7 access – pay whenever is convenient
- No stamps or envelopes needed
- Automatic payment options
- Immediate confirmation
- Ability to view payment history
- Environmentally friendly (less paper)
What if my water service is disconnected?
For Windsor, CA residents, there’s info on the website about reconnection procedures and administrative fees. If your water was disconnected, you’ll need to contact Utility Billing to arrange payment and reconnection.
For Windsor, CO residents with water emergencies like leaks or breaks after hours, call 970-674-5415.
Helpful Tips for Managing Your Windsor Town Bills
-
Set calendar reminders – Even with autopay, it’s good to know when money will be leaving your account
-
Keep account numbers handy – Store them in your password manager or somewhere secure but accessible
-
Check for financial assistance programs – Both towns offer resources for residents who need help with utilities
-
Report issues promptly – Use SeeClickFix in Windsor, CO or contact Windsor, CA utility billing directly
-
Update contact info – Make sure your email and phone are current for notifications
Understanding Your Windsor Utility Bill
Your utility bill isn’t just a random number! It’s calculated based on:
For Windsor, CA:
- Water usage (meter readings)
- Water reclamation (sewer) charges
- Any applicable deposit amounts
- Winter average calculations for sewer caps
For Windsor, CO:
- Water consumption rates
- Sewer service charges
- Any additional municipal fees
Making the Most of Online Account Management
Both Windsor towns offer more than just bill payment through their online systems. You can:
- Monitor water usage
- View payment history
- Update account information
- Set up alerts and notifications
- Access forms and applications
I personally love being able to track my water usage online. It’s helped me catch a leaky toilet that was driving up my bill!
What To Do If You’re Moving
If you’re moving in or out of either Windsor, you’ll need to start or stop service:
Windsor, CA:
- Contact Utility Billing at (707) 838-1004
- Email [email protected]
- Visit in person during counter hours
Windsor, CO:
- Contact Utility Billing at 970-674-2400
- Visit the office at 301 Walnut St
- Submit required forms
Planning Ahead: Seasonal Considerations
If you’re a snowbird or have a seasonal property in either Windsor:
- Consider autopay to avoid missed payments while away
- Understand policies for vacant properties
- Look into any seasonal rate adjustments
- Check for winter average calculations that might affect your bill
Water Conservation and Your Bill
Both Windsor towns promote water conservation:
Windsor, CA:
- Visit the Water Conservation page or call 707-838-1004
- Look for drought information and restrictions
- Find ways to lower your bill through conservation
Windsor, CO:
- Check the town website for conservation programs
- Understand how conservation impacts your rates
- Look for rebates on water-saving fixtures and appliances
Final Thoughts
Paying your town bills doesn’t have to be complicated! Whether you’re in Windsor, California or Windsor, Colorado, there are multiple convenient options available. The online systems for both towns have gotten much better over the years, and I find them to be relatively user-friendly now.
Have you tried any of these payment methods? Which one works best for you? I’d love to hear about your experiences in the comments below!
Resources and Quick Links
Windsor, California:
- Utility Billing: townofwindsor.watersmart.com
- Tax Bills: mytaxbill.org/inet/bill/home.do?town=windsor
- Phone: (707) 838-1004
- Email: [email protected]
Windsor, Colorado:
- Online Bill Pay: Invoice Cloud (via windsorgov.com/642/Online-Payments)
- Phone: 970-674-2400
- Emergency Water Issues: 970-674-5415
Remember, staying on top of your bills not only helps avoid late fees and service interruptions, but it also keeps our towns running smoothly. The revenue from our utility payments funds important infrastructure and services that benefit everyone in the community!

To Make a Payment – 4 Convenient Methods
- Online by visiting townofwindsor.watersmart.com First time logging in: enter your utility account number as it appears on your statement (xx-xx-xxxxxxx-xx) not the customer number.
- In Person during counter hours or at the Towns utility billing payment drop box located at 9291 Old Redwood Highway, Building 300 in front of the Windsor Police Department
- AutoPay via WaterSmart by visiting townofwindsor,watersmart.com First time logging in: enter your utility account number as it appears on your statement (xx-xx-xxxxxxx-xx) not the customer number.
- Mail to P.O. Box 100, Windsor, CA 95492.
Monday through Thursday 7:00 am to 6:00 pm.
In-person public counter services will be offered Monday through Thursday from 8:00 am – 5:00 pm, at the Town’s Administrative Services Department.
If you need assistance Monday – Thursday between the hours of 7:00 am – 8:00 am or 5:00 pm – 6:00 pm please call (707) 838-1004 or email [email protected].
Phone (707) 838-1000, Email [email protected] or Visit townofwindsor.watersmart.com to view virtual forms.