To prepare for the transition to MyAccount, there will be a payment blackout period from June 28th to July 6th. During this time, customers will not be able to make online payments in eSuite, pay by phone, or send payments by online banking. To make a payment during this period, customers will need to come in-person to Town Hall and pay with cash, check, or money order.
Customers will still be able to view usage and payment history in eSuite during this time.
Hey there! Are you tired of juggling those monthly utility bills? I know I am! That’s why I’ve put together this comprehensive guide on Apex bill pay options. Whether you’re dealing with utilities in the Town of Apex, North Carolina or figuring out how to pay for your Apex Legends gaming purchases we’ve got you covered.
In this article, I’ll walk through everything you need to know about paying your bills efficiently and without hassle. Let’s dive in and make bill paying less of a headache!
Apex, NC Utility Bill Payment Options
The Town of Apex offers several convenient ways to handle your utility payments. As a resident myself, I’ve tried most of these methods and can share the pros and cons
Online Payment Portal
The easiest way to pay your Apex utility bill is through the MyAccount Utility Customer Portal This service lets you
- View your current balance
- Check payment history
- Set up automatic payments
- Pay with credit card or bank account
To access this service, just visit the Apex NC official website and click on “Pay Your Bill / View Utility Account.”
Pay-by-Phone Service
If you’re not big on computers (like my dad!), Apex offers a Pay-by-Phone option. Just call the customer service number at (919) 249-3311 during regular business hours (Monday through Friday, 8 am to 5 pm).
For this option, you’ll need:
- Your utility account number
- A credit card or checking account information
- A few minutes of your time
In-Person Payments
Sometimes nothing beats the personal touch! You can pay your bills in person at:
Apex Town Hall73 Hunter StreetApex, NC 27502
Hours: Monday through Friday, 8 am to 5 pm
I’ve found the staff to be super helpful whenever I’ve had questions about my bill.
Mail-In Payments
For those who prefer the traditional approach, you can mail your payment to:
P.O. Box 250Apex, NC 27502
Just remember to include your account number on your check!
What Utilities Does Apex Provide?
Before we go further, let’s clarify what utilities the Town of Apex actually provides:
- Water service
- Sewer service
- Electric service (in some areas)
- Trash, recycling, and yard waste collection
If you’re new to town, you might be wondering how long it takes to get connected. According to their FAQ, the connection process is pretty quick, but it’s always best to contact them directly at (919) 249-3311 for specific timeframes.
Financial Assistance Programs
We all hit rough patches sometimes. The Town of Apex recognizes this and offers several assistance programs:
Neighbors Helping Neighbors / Round Up Program
This awesome program lets you round up your utility bill to the nearest dollar, with the extra change going to help community members who are struggling to pay their bills. It’s a small amount for you but can make a big difference for someone else!
Utility Bill Assistance Program
If you’re facing financial hardship, Apex offers direct assistance programs. Visit their website or call customer service to learn about eligibility requirements.
Handling Utility Emergencies
Life happens! If you experience a utility emergency, don’t panic. For all water, sewer, or electric emergencies, call their 24-hour emergency number at (919) 372-7475.
Had a water leak that affected your bill? You can request an adjustment by completing their Leak Adjustment Form available on the town website.
Apex Legends Payment Options
Now, for all you gamers out there! If you’re looking to make purchases in Apex Legends, the popular battle royale game, here are your payment options:
EA App Payment Methods
To buy Apex Coins or other in-game items:
- Open the EA App
- Navigate to Apex Legends
- Select the store option
- Choose your desired purchase
- Select your payment method (credit/debit card, PayPal, etc.)
Console Payment Options
If you’re playing on PlayStation, Xbox, or Nintendo Switch, purchases will go through their respective stores:
- PlayStation Store: Uses your PlayStation Network payment methods
- Xbox Store: Uses your Microsoft account payment methods
- Nintendo eShop: Uses your Nintendo account payment methods
Mobile Payment Methods
For the mobile version of Apex Legends, you can use:
- App Store payments (iOS)
- Google Play Store payments (Android)
Tips for Managing Your Apex Bills
Whether it’s utility bills or gaming expenses, here are some tips I’ve found helpful:
Set Up Auto-Pay
This has saved me from late fees countless times! Most services let you schedule automatic payments so you never miss a due date.
Create Bill Payment Reminders
If auto-pay makes you nervous, set up calendar reminders a few days before each bill is due.
Monitor Your Usage
For utilities, keep an eye on your consumption patterns. Unusual spikes might indicate leaks or other issues that need addressing.
Budget for Gaming Purchases
For Apex Legends players, decide on a monthly gaming budget and stick to it. Those cool skins can add up quick!
Common Issues and Solutions
Problem: High Water Bill
Possible Solutions:
- Check for leaks in toilets and faucets
- Review your usage patterns
- Contact Apex customer service at (919) 249-3311 to discuss
- Complete a Leak Adjustment Form if applicable
Problem: Service Disconnection
What to Do:
- Contact customer service immediately
- Explain your situation
- Ask about payment plans or assistance programs
- Make arrangements to pay outstanding balances
Problem: Can’t Access Online Payment Portal
Try These Steps:
- Clear your browser cache
- Try a different browser
- Call customer service for assistance
- Verify you’re using the correct account number
Frequently Asked Questions
How do I set up utilities as a new Apex resident?
You’ll need to contact the Customer Service office at (919) 249-3311 or visit them in person at 73 Hunter Street. Bring identification and proof of residency (like a lease agreement).
How do I disconnect my utility services when moving?
Call Customer Service at least 3 business days before your desired disconnect date. They’ll schedule a final meter reading and prepare your final bill.
Can I use credit cards for all Apex bill payments?
Yes, the Town of Apex accepts credit cards for utility payments through their online portal and by phone. However, be aware there might be processing fees.
Is there a way to view my utility usage history?
Absolutely! The MyAccount Utility Customer Portal provides access to your historical usage data, which can be helpful for budgeting and identifying unusual consumption patterns.
What’s New in 2023 for Apex?
Town of Apex Updates
The town continues to expand its online services, making bill payment and management easier than ever. The customer service portal has been enhanced to provide more detailed information about your utility usage.
Apex Legends Updates
2023 was a big year for Apex Legends! According to their year-end recap, the game saw:
- Millions of players worldwide
- New legends and map updates
- Expanded payment options
Players engaged in various events and ranked seasons, with many achieving their highest ranks ever. The community continues to grow, bringing people together from all over the world.
Conclusion
Managing your bills doesn’t have to be a pain, whether they’re for Town of Apex utilities or your Apex Legends gaming purchases. With multiple payment options and assistance programs available, there’s a solution that fits everyone’s needs.
Have you found other convenient ways to manage your bills? Do you have tips for fellow Apex residents or gamers? Feel free to share in the comments below!
Resources
- Town of Apex Customer Service: (919) 249-3311
- 24-Hour Emergency Line: (919) 372-7475
- Town Hall Address: 73 Hunter Street, Apex, NC 27502
- Official Website: www.apexnc.org
- EA Help for Apex Legends: answers.ea.com
Stay organized, pay on time, and enjoy all that Apex has to offer – whether it’s the charming town in North Carolina or the thrilling battle royale game!

Print Vendor Closure Delays May Bill Mailing
The unexpected closure of the towns mailing vendor has resulted in a significant delay in the schedule for mailing printed bills. However, your bill continues to be calculated and uploaded to the eSuite portal on your normal schedule.
If you do not have access to eSuite, you can visit Town Hall or call (919) 249-3311 during regular business hours.