Dallas has multiple water providers: Paulding County Water System and Dallas Utilities. This page provides information about Paulding County Water System.
The Paulding County Water System provides water for about 117,468 residents living in the Dallas area. Established in 1832, the Paulding County Water System purchases treated water from the Cobb County- Marietta Water Authority (CCMWA from two (2) surface water sources supplying two treatment facilities. The Wyckoff Treatment Division is supplied from Lake Allatoona, a Corps of Engineers impoundment in north Cobb, south Cherokee and south Bartow Counties. The Quarles Treatment Division withdraws water from the Chattahoochee River.
When you move to a new home in Dallas, youll most likely already have running water, but youll still need to set up water service with the Paulding County Water System. Luckily, Dallas has made it pretty simple with the following online form. Starting service generally takes just two business days.
When you move out of a home in Dallas, youll need to stop your water service with the Paulding County Water System, so you dont keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.
WaterZen exists to improve your familys health by making information about the water you drink more accessible, straightforward, and easy-to-understand.
Are you tired of scrambling to pay your water bill at the last minute? I know I’ve been there! As a Paulding County resident for years, I’ve tried every possible way to pay my water bill. Today I’m gonna share everything you need to know about the Paulding County Water System bill payment options – from online payments to automatic drafts and everything in between.
What Payment Options Does Paulding County Water System Offer?
The Paulding County Water System (PCWS) partners with Paymentus to process all online payments and e-billing services. This gives residents several convenient ways to manage their water bills:
Online Payments via Paymentus Portal
The most popular option for busy folks is the online payment portal. Here’s what you should know:
- One-time Payments: Perfect if you prefer to manually pay each month
- Account Registration: Registering gives you full access to view e-bills and payment options
- Automatic Payments: Set up recurring payments so you never forget
- Email Notifications: Get alerts when your bill is ready to view
- Payment Methods: Pay using:
- Checks
- Credit cards (Visa, MasterCard, and Discover only)
- PayPal
- PayPal Credit
- Venmo
A small $2.45 processing fee applies to all transactions, which is pretty standard for utility payments.
Important Note There’s a $400 payment limit per transaction If your bill exceeds this amount, you’ll need to make multiple payments, with each transaction incurring the $245 fee.
How to Pay Your Paulding County Water Bill Online
Let me walk you through the process of paying your water bill online
- Visit the Paulding County E-Billing and Online Payments page
- Click on the “Pay Your Bill Online” link at the top of the page
- You’ll be redirected to the Paymentus portal
- From there, you have two options:
- Make a one-time payment without creating an account
- Register for an account to access more features
If you’re already registered, simply login to your account to view and pay your bill.
Setting Up AutoPay for Your Water Bill
Want to make your life even easier? Consider setting up automatic payments:
- Login to your Paymentus account
- Navigate to payment settings
- Select the AutoPay option
- Enter your payment information
- Choose your payment schedule
- Confirm your settings
Warning: If you’re currently enrolled in the Automatic Bankdraft program directly with Paulding County, DO NOT sign up for AutoPay through Paymentus without first canceling your bankdraft. Otherwise, your payment could be deducted twice! I made this mistake once and spent weeks sorting it out.
What If I Need to Update My Payment Information?
Here’s something tricky I discovered the hard way: if you update your payment method (what Paymentus calls your “wallet”), you’ll need to re-establish any scheduled payments you’ve set up. It doesn’t carry over automatically.
Other Ways to Pay Your Paulding County Water Bill
Not everyone loves paying bills online. Here are some alternative methods:
By Phone
Call Customer Service at 770-222-6868 to make a payment over the phone.
In Person
Visit the Paulding County offices at:
240 Constitution Boulevard
Dallas, GA 30132
By Mail
Send a check to the physical address above (make sure to include your account number!)
Paulding County Water System: Fast Facts
In case you’re curious about who’s providing your water:
- Established: 1832 (wow, that’s old!)
- Service Area: Dallas area
- Population Served: Approximately 117,468 residents
- Water Source: Purchased from Cobb County-Marietta Water Authority (CCMWA)
- Treatment Facilities: Two – Wyckoff Treatment Division (supplied by Lake Allatoona) and Quarles Treatment Division (from Chattahoochee River)
- Water Quality Rating: A- (Excellent) according to WaterZen’s rating system
Starting or Stopping Water Service
Moving in or out? Here’s what you need to know:
Starting Service
- Fill out the online Start Service Form
- Wait approximately two business days for processing
- Your water service will be activated
Stopping Service
- Complete the online Stop Service Form
- Allow two business days for processing
- Your service will be terminated and final bill processed
Common Questions About Paulding County Water Bill Payments
What happens if I miss a payment?
Late fees typically apply, and in severe cases, service disconnection. It’s best to contact Customer Service immediately if you’re having trouble paying your bill.
Is there a way to view my water usage history?
Yes! When you register for an online account, you can view your past bills and water usage patterns.
Can I pay for someone else’s water bill?
Absolutely. You’ll need their account number to process the payment.
What if my bill seems unusually high?
Contact Customer Service at 770-222-6868. It could indicate a leak or other issue that needs attention.
Does Paulding County offer paperless billing?
Yes! Sign up for e-billing through the Paymentus portal to receive electronic bills instead of paper ones.
Water Quality in Paulding County
I’ve always been curious about the quality of our tap water. According to WaterZen’s assessment, Paulding County Water System received an excellent “A-” rating for its water quality, particularly for lead and copper levels. The amounts of contaminants found in the water supply were better than the Public Health Goal and superior to most other water providers analyzed.
This is reassuring for those of us who drink tap water daily!
My Personal Experience with Paulding County Water System
I’ve lived in Paulding County for over 7 years now, and I’ve found their billing system to be pretty reliable. The switch to Paymentus took some getting used to (especially that $400 transaction limit!), but once I got the hang of it, managing my water bill became much simpler.
The customer service team has always been helpful whenever I’ve had questions about my bill or water service. Just last month, I noticed my bill was higher than usual, and they helped me identify a leaky toilet that was wasting water!
Tips for Managing Your Water Bill
Here are some practical tips I’ve learned for keeping your water bill manageable:
- Check for leaks regularly – A single leaky toilet can waste thousands of gallons of water
- Install water-efficient fixtures – Low-flow showerheads and faucet aerators make a big difference
- Run full loads – Only use your dishwasher and washing machine when they’re full
- Water lawns efficiently – Early morning is best to minimize evaporation
- Monitor your usage – Keep track of your monthly consumption to spot unusual patterns
Need Help? Contact Paulding County Water System
If you have questions about your bill or water service, here’s how to reach them:
Main Customer Service:
- Address: 240 Constitution Boulevard, Dallas, Georgia 30132
- Phone: 770-222-6868
- Email: [email protected]
Emergency Service (24 hours – broken water main or pipeline, etc.):
- Phone: 770-222-6868
Final Thoughts
Paying your Paulding County water bill doesn’t have to be a hassle. With multiple payment options and a user-friendly online system, managing your water service can be quick and painless.
Remember, staying on top of your water bill not only keeps your service uninterrupted but also helps you spot potential leaks or issues before they become major problems. And that can save you a ton of money in the long run!
What’s your preferred way to pay your water bill? Do you use the online system, or do you prefer more traditional methods? I’d love to hear about your experiences!
Copper & Lead Report (201 A-
Lead and copper levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.
What about Paulding County Water System? How much lead and copper are in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.
As you can see, Paulding County Water System received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers weve analyzed.
Dallas has multiple water providers: Paulding County Water System and Dallas Utilities. This page provides water quality information for Paulding County Water System.
Have a Question, Issue or Comment?
Main Customer Service Physical Address: 240 Constitution Boulevard Dallas, Georgia 30132 770-222-6868 [email protected]
Emergency (24 hours – broken water main or pipeline, etc.) 770-222-6868
