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Paying Your Chesapeake Gas Bill: Every Option Made Easy!

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Chesapeake Public Utilities and the Hampton Roads Sanitation District (HRSD) issue a joint utility bill through the Hampton Roads Utility Billing Service (HRUBS). Residential bills cover two months of water use and sewer collection by the City and two months of sewer treatment by HRSD.

Pay your water/sewer bill and access your account through HRSDs e-Bill website. Set up a one-time payment. Create an account and view your bill profile. There are no fee/s.

Call 888-430-4385 for payments and account information. Pay your water bill using your checking or savings account; your debit or ATM card; or any Visa, MasterCard or Discover credit card. No fee.

Pay your water/sewer bill at City Hall, 306 Cedar Road, in person between 8:00 a.m. and 5:00 p.m., Monday through Friday on the second floor, in the Public Utilities Department, with cash, checks, or money orders.

Ever found yourself scrambling at the last minute to pay your Chesapeake Utilities gas bill? You’re not alone! As someone who’s been there (more times than I’d like to admit), I’ve finally figured out all the ways to pay my gas bill without the stress Let’s dive into the different payment options that Chesapeake Utilities offers through their convenient EZ-PAY system

What is Chesapeake Utilities EZ-PAY?

Chesapeake Utilities EZ-PAY is the company’s online payment system that makes paying your natural gas bill quick and hassle-free The system offers multiple payment methods and is designed to be user-friendly for all customers,

When you use EZ-PAY, you’ll enjoy:

  • 24/7 access to pay your bill via phone, online, or mobile device
  • One-time payment options with debit or credit card (with a reduced fee)
  • Easy-to-use online and phone payment systems
  • Real-time information with immediate payment confirmations
  • Updated account balance within 24 hours
  • Cash payment options at approved retail vendors at no cost

Ways to Pay Your Chesapeake Gas Bill

1. Online Payments Through EZ-PAY

The most convenient way to pay your Chesapeake gas bill is through their online EZ-PAY system. Here’s how it works:

  1. Visit the EZ-PAY website at https://v51.ez-pay.io/validate.aspx?BillerID=TJ6Up0c7s3
  2. Enter your account number
  3. Choose your payment method
  4. Complete the transaction

You can make a one-time payment without registering by selecting “Make a One-Time Payment” and then “Continue as Guest” at checkout. However, if you want to view your bill online or access additional features, you’ll need to create an EZ-PAY account.

2. By Phone

I sometimes prefer calling in my payment when I’m on the go. Chesapeake Utilities offers an automated phone system for payments:

  • Call 1-833-77EZPAY (1-833-773-9729)
  • Follow the prompts to enter your account information and payment details
  • No registration is required for phone payments
  • You’ll receive a confirmation number after your payment is processed

When entering your account number on the automated system, remember to use the star button () for any dashes in your account number For example, if your account number is 01-11110, key it in as 0111110.

3. Cash Payments at Retail Locations

If you prefer paying with cash, Chesapeake Utilities has partnered with local retailers to accept in-person payments:

  1. Visit the EZ-PAY site and enter your account number
  2. Select the Cash option
  3. Enter your zip code to find authorized retail locations near you
  4. Get a barcode (either on your mobile device or printed)
  5. Take the barcode to the retailer
  6. Tell the clerk how much you want to pay
  7. Pay in cash and receive a receipt

The best part? There’s no fee when you pay with cash at authorized retailers!

4. Pay By Mail

The traditional mail option is still available for customers who prefer to send a check:

  • Mail your payment to the address listed on your bill (P.O. Box 658, Dover, DE 19903)
  • Include your account number on your check
  • Allow adequate time for delivery before the due date

Understanding Fees and Processing Times

When using EZ-PAY, here’s what you should know about fees and processing times:

Fees

  • There’s a $2.25 processing fee for each transaction up to $750
  • The maximum payment amount allowed per transaction is $750
  • If your payment exceeds $750, you’ll need to make multiple payments
  • There’s a maximum limit of $15,000 in payments every 28 days
  • Cash payments at authorized retail locations have NO FEE

Processing Times

  • Payments made by 8 PM typically post to your account the next business day
  • Payments made after 8 PM may take up to 2 business days to post
  • I recommend making payments at least 4 business days before your due date to avoid any late charges

Comparing EZ-PAY and EZ-BILLING

Chesapeake Utilities offers two main online payment systems: EZ-PAY and EZ-BILLING. Here’s a comparison to help you choose the right one for your needs:

Feature EZ-PAY (One-time payments) EZ-BILLING (Online bill management)
Processing Fee Low fee FREE
Option for Paperless billing
Pay with checking/savings account
Pay by text or email
View billing & payment history
Text & email notifications
Auto-pay option
View current balance
Digital Wallet
Multiple account management
View current bill
Pay with debit/credit card
No enrollment required
Cash payment barcode

Frequently Asked Questions

Do I need to create an account to make a payment?

No! You can make a one-time payment without creating an account by selecting “Continue as Guest” during checkout.

How can I view my bill online?

To view your bill online, you’ll need to enroll in EZ-PAY. Don’t worry – you don’t have to provide bank information just to view your bill.

What’s the maximum payment amount?

Each transaction must not exceed $750. If your bill is higher, you’ll need to make multiple payments.

Will my payment post immediately?

Payments made by 8 PM typically post to your account the next business day. Later payments may take up to 2 business days.

Are there any retail locations near me where I can pay in cash?

Visit the EZ-PAY site, enter your account number, select the Cash option, and enter your zip code to find the nearest authorized payment location.

What information do I need to create an EZ-PAY account?

You’ll need your name, email address, phone number, and a password.

Safety First: Avoiding Scams

Chesapeake Utilities warns customers about unaffiliated bill pay websites that might represent themselves as Chesapeake Utilities. Using these unauthorized services could result in late fees, unnecessary charges, or even service interruption.

Always make sure you’re on the official Chesapeake Utilities website (www.chpkgas.com) or their authorized payment portal before entering your account or payment information.

My Personal Experience

I’ve tried all these payment methods, and honestly, the online EZ-PAY system has been a lifesaver for me. Before I started using it, I was constantly forgetting to mail my check on time or scrambling to make a payment before the due date.

Now, I just hop online, make my payment in less than two minutes, and get instant confirmation that everything’s taken care of. The $2.25 fee is worth the peace of mind and convenience, especially when I’m traveling or super busy with work.

For those months when money’s a bit tight and I’m watching every penny, I’ve used the cash payment option at my local grocery store. It’s super simple – just show the clerk the barcode on my phone, hand over the cash, and I’m done!

Conclusion

Paying your Chesapeake gas bill doesn’t have to be a hassle. With so many convenient options available through EZ-PAY, you can choose the method that works best for your lifestyle and preferences. Whether you prefer the convenience of online payments, the simplicity of phone payments, or the reliability of cash transactions, Chesapeake Utilities has you covered.

Remember to make your payment at least four business days before the due date to avoid any late charges, and always verify you’re using authorized payment channels to protect yourself from scams.

Have you tried any of these payment methods? Which one works best for you? I’d love to hear about your experiences in the comments below!

chesapeake gas bill pay

Request a Bill Adjustment

Request an adjustment if you have recently fixed a water leak or made other repairs.

If you have questions about your water bill, call the Chesapeake Public Utilities Department at 757-382-6352 between 8:00 a.m. and 5:00 p.m., Monday through Friday.

How to Pay Your Bill

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