Hey there, Quincy residents! We know how busy life gets, and standing in line at city hall to pay your utilities bill isn’t exactly anyone’s idea of fun. That’s why I’m super excited to share this complete guide about paying your Quincy utilities bill online. Trust me, once you start paying online you’ll wonder how you ever managed without it!
What Utility Bills Can You Pay Online in Quincy?
The City of Quincy offers convenient online payment options for several types of bills
- Water bills
- Real Estate taxes
- Personal Property taxes
- Motor Vehicle Excise taxes
- Boat Excise taxes
Why Pay Your Quincy Utility Bills Online?
I’ve been paying my utilities online for years now, and honestly, the convenience is just unbeatable. Here are some reasons why you might wanna switch too:
- Save time – No driving to City Hall or waiting in lines
- 24/7 access – Pay whenever it’s convenient for you
- Payment confirmation – Get immediate proof of payment
- Secure transactions – Your financial information stays safe
- Never miss a due date – Set up reminders or auto-pay options
- Track your payment history – Everything’s recorded online
How to Access the Online Payment System
The City of Quincy has partnered with UniBank to provide residents with a secure and user-friendly online payment platform Here’s how to access it
- Visit the official payment portal at https://unipaygold.unibank.com/Default.aspx?customerid=607
- Alternatively, you can go to https://www.myquincy.net/customer-service/page/online-bill-payments and follow the links
When you arrive at the payment center, you’ll see options for the different types of bills you can pay – water, real estate, personal property, motor vehicle excise, and boat excise.
Step-by-Step Guide to Paying Your Water Bill Online
Water bills are probably the most common utility payment for most Quincy residents. Here’s my step-by-step guide to paying them online:
- Navigate to the City of Quincy’s Online Payment Center
- Select “Water” from the transaction options
- Enter your account information (typically found on your water bill)
- Verify your information is correct
- Choose your payment method
- Enter payment details
- Review and confirm your payment
- Save or print your receipt for your records
Payment Methods Accepted
The City of Quincy gives us several options for making payments online:
Electronic Check
This is my personal favorite because of the low fees. You’ll need:
- Your bank routing number
- Your account number
- A valid email address
There’s only a $0.50 cart processing fee for electronic check payments – way cheaper than the credit card fees!
Credit/Debit Cards
They accept all major cards:
- Visa
- MasterCard
- American Express
- Discover
Just be aware that there’s a convenience/service fee charged by the credit card service provider for each transaction. The fee will be clearly shown before you confirm payment.
PayPal/Venmo
For those who prefer these platforms, they’re also accepted! Similar to credit cards, there will be a convenience fee, which will be displayed during checkout.
Understanding Fees and Charges
Nobody likes paying extra fees, but they’re unfortunately part of most online payment systems. Here’s what you need to know about the fees for Quincy utility payments:
- Electronic Check: $0.50 cart processing fee (best value!)
- Credit/Debit Card: Variable fee based on payment amount (shown during checkout)
- PayPal/Venmo: Variable fee based on payment amount (shown during checkout)
The city provides a Fee Schedule link on their payment page where you can review the exact fee structure before proceeding.
Important Things to Remember
There are a few important things I’ve learned from using the system that you should keep in mind:
- Interest and late fees won’t be waived if the website is down. If you can’t access the site, you’ll need to pay by mail or in person at the Collector’s window during Town Hall business hours.
- Keep your receipt! Always save or print the confirmation page after making a payment.
- Processing time – While online payments are typically processed quickly, allow 1-2 business days for the payment to be fully processed.
- Payment cutoff times – Payments made after certain hours might be processed the next business day.
Need Help? Customer Support is Available!
We all run into technical difficulties sometimes. If you need assistance with your online utility payment, help is available:
- Phone Support: Call 1-877-227-1157
- Monday – Friday: 8:30am to 6:00pm
- Saturday: 8:30am to 1:00pm
- Email Support: [email protected]
I’ve had to call them once when my payment wasn’t going through, and they were super helpful and got everything sorted out quickly.
Alternative Ways to Pay Your Quincy Utility Bills
Online payment isn’t the only option. The City of Quincy offers several ways to pay your bills:
By Mail
Send your payment check along with your bill stub to the address printed on your bill. Make sure to mail it with enough time to arrive before the due date!
In Person
Visit the Collector’s window at Quincy City Hall during regular business hours. You can pay with cash, check, or money order.
Drop Box
There’s a secure drop box at City Hall where you can drop off your payment 24/7. Just be sure to include your bill stub and don’t leave cash!
Automatic Bank Payments
Many banks offer bill pay services where they’ll automatically send payments to the City of Quincy on your behalf. Check with your bank for details.
Setting Up for Success: Tips for Managing Your Quincy Utility Payments
After years of paying my bills online, I’ve developed some strategies that might help you too:
- Create a calendar reminder a few days before your bills are due
- Keep digital copies of all your payment confirmations in a dedicated folder
- Check for special programs – Quincy sometimes offers discounts for seniors or income-eligible residents
- Update your contact info with the city so you receive important notifications
- Consider setting up auto-pay through your bank if you tend to forget due dates
Water Conservation Tips to Lower Your Bill
Since we’re talking about utility bills, I thought I’d share some quick tips that have helped me reduce my water bill in Quincy:
- Fix leaky faucets and toilets promptly (a dripping faucet can waste hundreds of gallons!)
- Install water-efficient showerheads and faucet aerators
- Only run full loads in your dishwasher and washing machine
- Water your lawn and garden in the early morning or evening to reduce evaporation
- Consider installing a rain barrel to collect water for outdoor use
Frequently Asked Questions
When are water bills due in Quincy?
Water bills in Quincy are typically issued quarterly and due 30 days from the billing date. The exact due date will be printed on your bill.
What if I don’t receive my water bill?
Not receiving a bill doesn’t exempt you from paying on time. If you don’t receive your bill, contact the Water Department or check your account online before the typical due date.
Can I dispute a high water bill?
Yes! If your bill seems unusually high, it could indicate a leak or meter issue. Contact the Quincy Water Department to discuss your concerns and possibly request a meter check.
Is there assistance available if I can’t pay my water bill?
Quincy offers various assistance programs for residents experiencing financial hardship. Contact the Water Department or Human Services Department to inquire about available programs.
What happens if I pay my bill late?
Late payments are subject to interest charges and potential penalties. In extreme cases of non-payment, water service could be discontinued, and additional reconnection fees would apply.
Final Thoughts
Paying your City of Quincy utility bills online is definitely the way to go for most residents. It’s quicker, more convenient, and gives you a digital record of your payments. While there are small fees involved, the time and hassle you save is well worth it in my opinion.
Remember that the online payment system is available 24/7, so you can pay your bills whenever it’s most convenient for you – even at 2 AM in your pajamas (which I’ve totally done before)!
Stay organized with those bills, Quincy neighbors!
Disclaimer: This guide is based on information available as of October 2025. The City of Quincy may update their payment systems and policies over time. Always refer to the official City of Quincy website for the most current information.
2025 Utility Billing schedule 2025 Utility Billing Schedule
View the 2025 Utility Billing schedule
Water & Sewer Utility Rates
| Item | In-Village Rates | Out-of-Village Rates |
|---|---|---|
| Water Base | $45.14 | $67.71 |
| Water Usage | $4.96 | $7.44 |
| Sewer Base | $30.62 | $38.27 |
| Sewer Usage | $5.07 | $6.33 |
| Sewer Only | $65.31 | $83.13 |
