Are you puzzled about how to pay your Hillcrest medical bills online? Don’t worry – I’ve been there too! After my recent visit to Hillcrest Hospital South, I found myself navigating the various payment options and thought I should share what I learned to make your experience smoother.
Hillcrest offers several convenient ways to pay your medical bills online, whether you’re a registered MyChart user or prefer to pay as a guest. Let’s break down these options so you can choose the best one for your needs.
MyChart: The Ultimate Patient Portal Solution
Hillcrest MyChart is more than just a bill payment system – it’s your complete health management tool that gives you 24/7 access to your personal health information
What Can You Do With Hillcrest MyChart?
With MyChart you can
- Schedule in-person and video appointments
- View test results and medical records
- Message your healthcare provider directly
- Request prescription refills
- View recommended immunizations and preventive care screenings
- Make payments on your medical bills
- Set up payment plans
- Review your payment history
The best part? You can access all these features anytime, anywhere using your smartphone or computer through this secure patient portal.
Who Can Register for MyChart?
Anyone 13 years and older with a valid email account can register for MyChart. There are also proxy access options for parents, legal guardians, and approved caregivers to manage accounts for others.
If you want to grant someone access to your account, you can do it by going to:
Menu > Share My Record > Friends and Family > Invite Someone
Alternatively, you can notify a staff member that another person needs access to your account.
MyChart Mobile App: Healthcare On The Go
For even more convenience, download the MyChart mobile app on your smartphone or tablet. Available for both Apple and Android devices, this app puts control of your health in the palm of your hand.
To download the app:
- Visit the Apple App Store or Google Play Store
- Search for “MyChart”
- Enter your location
- Select “Hillcrest MyChart”
Pay Your Bill as a Guest Without Creating an Account
Don’t want to create a MyChart account? No problem! Hillcrest offers a “Pay as Guest” option for those who prefer not to register.
When using the guest payment option at https://mychart.hillcrest.com/billing/guestpay/, you’ll need:
- The guarantor name (the person responsible for paying the bill)
- The account number from your statement
- Visit account information
This option is perfect for one-time payments or if you’re paying on behalf of someone else.
What is a Guarantor?
The guarantor is the person responsible for paying the bill. You can find the guarantor name and account number on your statement.
What is a Visit Account?
A visit account is how your charges are grouped together to bill insurance, and usually represents your billing activity for a single visit. You may have multiple visit accounts, each with their own balance.
Online Bill Pay Through Patient Notebook
Hillcrest Health also offers another payment option through their Patient Notebook system. This is particularly useful for patients of specific Hillcrest locations like:
- Hillcrest Country Estates
- Hillcrest Firethorn
- Hillcrest Health & Rehab
- Hillcrest Mable Rose
- Hillcrest Millard
- Hillcrest Shadow Lake
- Hillcrest Silver Ridge
To use this option, simply:
- Visit https://www.hillcresthealth.com/pay/
- Select your Hillcrest location from the dropdown menu
- You’ll be redirected to Patient Notebook to complete your secure payment
Benefits of Using MyChart for Bill Payment
While the guest payment options are convenient, there are some significant advantages to creating a MyChart account:
Save Payment Methods
With a MyChart account, you can save your credit card or bank account information for future payments, making the process even faster next time.
Payment Plans
Need to split your bill into manageable chunks? MyChart allows you to set up payment plans rather than paying the full amount at once.
Complete Payment History
Keep track of all your medical expenses in one place with a comprehensive payment history available through your account.
Better Understanding of Your Bills
MyChart provides more detailed information about your charges, making it easier to understand exactly what you’re paying for.
Tips for Successful Online Bill Payment
Here are some tips I’ve learned from my experience with Hillcrest’s bill payment systems:
-
Have your statement handy – You’ll need the account number and other information from your billing statement.
-
Check your email – Make sure you have access to your email account when registering for MyChart, as you’ll receive verification links.
-
Use a secure connection – Always ensure you’re on a secure internet connection when entering payment information.
-
Contact support if needed – If you encounter any issues, don’t hesitate to call the MyChart Patient Support Line at 855-523-8770.
-
Consider autopay – Setting up automatic payments through MyChart can help you avoid forgotten bills and late payments.
My Personal Experience with Hillcrest Bill Pay
After my surgery last year at Hillcrest Medical Center, I was initially overwhelmed by the billing process. I decided to create a MyChart account, and honestly, it made everything SO much easier!
I particularly appreciated being able to message my provider directly with questions about certain charges, and setting up a 6-month payment plan made the unexpected expense much more manageable for my budget.
The mobile app has been a game-changer too – I can check on test results and pay my bills while waiting in line at the grocery store. It’s definitely worth taking a few minutes to register if you’re a regular Hillcrest patient.
Common Questions About Hillcrest Bill Pay
How do I sign up for MyChart?
Visit https://hillcrestmedicalcenter.com/mychart and click on “Register for MyChart.” You’ll need to provide some personal information to create your account.
Is my payment information secure?
Yes! Hillcrest uses industry-standard encryption and security protocols to protect your financial and personal information.
Can I pay someone else’s bill?
Absolutely! You can either use the “Pay as Guest” option or, if you have proxy access through MyChart, pay through your own account.
What payment methods are accepted?
Most major credit cards and electronic checks (bank account transfers) are accepted for online payments.
What if I have questions about my bill?
If you have questions about specific charges, you can message your provider through MyChart or contact Hillcrest’s billing department directly.
Other Hillcrest Services You Might Need
While managing your bills is important, Hillcrest offers numerous other services across their network, including:
- Addiction Treatment
- Breast Health
- Cardiology
- Diabetes Care
- Emergency Services
- Gastroenterology
- Neurological Care
- Orthopedic Care
- Women’s Health
- And many more
Each Hillcrest location specializes in different services, so be sure to check their website for what’s available near you.
Conclusion: Taking Control of Your Healthcare Finances
Managing medical bills doesn’t have to be complicated or stressful. With Hillcrest’s various online payment options, you can handle your healthcare expenses conveniently and securely.
Whether you choose to create a MyChart account for comprehensive health management or prefer the simplicity of guest payments, Hillcrest has made it easier than ever to stay on top of your medical bills.
I personally recommend creating a MyChart account for the added benefits, but whichever option you choose, you’ll find that online bill payment saves you time and hassle compared to traditional methods.
Have you used any of Hillcrest’s online payment systems? What was your experience like? I’d love to hear about it in the comments below!
Need Help? If you’re having trouble with online bill payment, call the MyChart Patient Support Line at 855-523-8770 for assistance.

Hillcrest MyChart – Your Connection to Better Health
Hillcrest MyChart gives you 24/7 access to your personal health information anytime, anywhere on your smartphone or computer. This secure patient portal allows you to:
- Schedule in-person and video appointments
- View test results
- Message your provider
- Request prescription refills
- View recommended immunizations and preventive care screenings
- Access your medical record
- Make payments
- And so much more
Anyone 13 years and older may register with a valid email account. Proxy access options are available for parents, legal guardians and approved caregivers to manage additional records. Patients can grant proxy access by going to Menu > Share My Record > Friends and Family > Invite Someone, or by notifying a staff member that another individual needs access to the account.
MyChart Mobile for On-the-Go Convenience
For convenient around-the-clock access to all your health information such as appointments, prescriptions, test results, and more, download the MyChart app on your smartphone or tablet.
Available for both Apple and Android devices, the MyChart app gives you control over your health, right in the palm of your hand. Visit the Apple App Store or the Google Play Store, type “MyChart” in the search, put in your location, and select Hillcrest MyChart.