Billing is back on track and normal billing practices resumed May 1. The grace period on late fees, penalties and disconnections also ended May 1. Learn more in our Bill Resumption FAQs.
You can PAY your bill now online. To VIEW your bill or use other payment methods, including drive-throughs and a 24-hour drop box, see the tabbed table below.
Additional online services are listed in NEWS. For questions or comments about your water, sewer or stormwater bill, call CityLink 311 or 336-727-8000, or email CityLink.
You can make a one-time payment using a credit card (Visa, Mastercard, Discover) or electronic check.Youll need these numbers from your bill: 7-digit account number 4-digit PIN (last 4 digits of your customer number)PAY Bill Now You may also use the link above for DEPOSIT payments to start service.
VIEW Bill Now Click on Account Transaction Summary, then the link to save and view that dates bill.
Pay by bank draft to automatically deduct the amount of your bill from your bank account each billing cycle.
Hey there, folks! If you’re in Berkeley County and dreadin’ the hassle of paying your water bill, I’ve got some good news for ya. With berkeleywater.org bill pay, you can handle it all from the comfort of your couch, no stamp-licking or long lines needed. We at Berkeley Water make it super easy to keep your account in check, and I’m gonna walk you through it step by step. Whether you’re a tech-savvy whiz or just lookin’ for the simplest way to get ‘er done, this online system is a game-changer. And don’t worry, if online ain’t your thing, I’ll cover other ways to pay too. Let’s dive right in!
Why BerkeleyWater.org Bill Pay is Your Best Bet
Paying your water bill online through berkeleywater.org is hands-down the quickest, most painless way to stay on top of things. No need to carve out time in your busy day to drive somewhere or wait on hold. Here’s why I’m such a fan:
- 24/7 Access: Pay anytime, day or night. Midnight in your PJs? No problem.
- No Account Setup Hassle: You don’t even need to create a profile or remember another dang password. Just hop on and pay.
- Instant Peace of Mind: Get that bill outta your head fast with a few clicks.
- Go Green Vibes: Ditch the paper bills and help the planet while you’re at it.
I mean, who doesn’t love saving time and trees at the same time? Let’s get into how you can do this online thing with ease.
How to Pay Your Bill Online at BerkeleyWater.org
Alright, let’s break this down nice and simple. Paying your water bill online through berkeleywater.org don’t require no fancy skills. Here’s the play-by-play:
- Head to the Website: Open up your browser and type in berkeleywater.org. Hit that “Pay Your Bill” or “Online Payment” button—trust me, it’s easy to spot.
- Enter Your Info: You’ll likely need your account number or some deets from your bill. Have that handy so you ain’t fumbling around.
- Choose How to Pay: Pick your payment method—credit card, debit card, whatever works for ya.
- Double-Check and Confirm: Make sure everything looks right, then hit submit. Boom, you’re done!
- Save That Confirmation: Take a screenshot or jot down the confirmation number just in case. Better safe than sorry, right?
And that’s it! No long waits, no complicated steps I’ve done this myself on a hectic day, and it took less than five minutes If you’re worried about security, don’t sweat it—these systems are built to keep your info safe and sound.
What If Online Ain’t Your Style? Other Payment Options
Now, I get it—sometimes the internet ain’t cooperating, or maybe you just prefer doing things the old-school way. We gotchu covered at Berkeley Water with a bunch of other ways to pay your bill. Check these out:
- Pay by Phone: Got a minute? Call up 304-263-8566 for a quick one-time payment over the phone. Easy peasy.
- Pay in Person: Swing by one of our spots in Martinsburg, WV. We’re open Monday through Friday, 8:00 AM to 4:30 PM. Here’s where you can go:
- 65 District Way, Martinsburg, WV 25403
- 251 Caperton Blvd, Martinsburg, WV 25403
We take money orders, cashier’s checks, credit cards, and debit cards. Just don’t bring cash if you’re dropping by after hours!
- Mail It In: Wanna send a check the classic way? Pop it in an envelope and send to:
- BCPSSD, P.O. Box 944, Martinsburg, WV 25402
Make sure you leave enough time for it to get there before the due date, though.
- BCPSSD, P.O. Box 944, Martinsburg, WV 25402
- After-Hours Drop-Off: If you’re rollin’ by after hours, use our night drop boxes (checks only, no cash, folks!). Find ‘em at the front entrances of:
- 65 District Way
- 251 Caperton Blvd
Here’s a quick lil’ table to sum up your options
| Payment Method | How to Do It | Hours/Details |
|---|---|---|
| Online | Visit berkeleywater.org, follow payment steps | 24/7, no account needed |
| Phone | Call 304-263-8566 for one-time payment | Anytime, quick and easy |
| In-Person | Visit 65 District Way or 251 Caperton Blvd | Mon-Fri, 8 AM – 4:30 PM |
| Send check to P.O. Box 944, Martinsburg, WV 25402 | Allow time for delivery | |
| After-Hours Drop-Off | Drop check at night boxes at either location | Checks only, no cash |
No matter how you roll, we’ve made sure there’s a way that fits your life.
Why Going Online Saves You Headaches
Let me tell ya, I used to be one of those people who waited til the last minute to pay bills, scrambling to find a stamp or rushing to drop off a check. But ever since I switched to berkeleywater.org bill pay my stress levels dropped big time. Here’s why I think you should give it a shot if you ain’t already
- No Late Fees Drama: Paying online means you can do it right before the deadline, even on the due date, without worryin’ about mail delays.
- Track It Easy: Most online payments give ya a confirmation right away, so you got proof it went through.
- Fits Your Schedule: Whether you’re a night owl or an early bird, the website’s always open for business.
Plus, let’s be real—driving around or waiting in line sucks. Save that gas money for somethin’ fun instead!
Got Questions or Issues? How to Reach Us
Sometimes things don’t go smooth, and that’s okay. Maybe you can’t find your account number, or you wanna update your contact info so we can shoot ya reminders. Whatever it is, we’re here to help at Berkeley Water. Just give us a ring at 304-267-4600 to chat with a customer service rep. They’ll get your phone number or email updated in no time, or help with whatever’s buggin’ ya.
And hey, if you’re at one of our locations droppin’ off a payment, feel free to ask any questions face-to-face. Our team at 65 District Way or 251 Caperton Blvd is always ready to lend a hand during business hours.
Tips to Never Miss a Payment Again
Alright, let’s talk about keepin’ your water bill game on point. I’ve messed up before and got hit with a late fee—ain’t fun. So here’s some tricks I’ve picked up to stay ahead:
- Set a Reminder: Put a lil’ note in your phone calendar a few days before the bill’s due. Takes two seconds and saves ya grief.
- Go Paperless: If you pay online, opt for email notifications if they’re offered. Keeps everything digital and in one spot.
- Budget It Out: Figure out roughly what your water bill runs each month and set aside a bit of cash for it. No surprises that way.
- Pay Early If You Can: If you got the funds, pay as soon as the bill hits. Get it outta the way and relax.
These lil’ habits make a big difference. Trust me, I’ve been there with the “oh crap, I forgot” moments, and they’re no joke.
Why Your Water Bill Matters (And How to Keep It Low)
Payin’ your bill on time ain’t just about avoiding fees—it’s about keepin’ the water flowin’ to your home. Water’s one of those things we don’t think about til it’s gone, ya know? At Berkeley Water, we’re workin’ hard to make sure your service stays top-notch, and timely payments help us do that.
Now, if you wanna lower that bill a bit, here’s some ideas I’ve tried myself:
- Fix Them Leaks: Even a tiny drip in the faucet adds up. Grab a wrench and tighten stuff up, or call a plumber if it’s a biggie.
- Shower Smart: Cut your shower time by a couple minutes. You’d be surprised how much water that saves.
- Water Less, Save More: If you got a lawn, don’t overdo the sprinkler. Water early mornin’ or late evenin’ so it don’t evaporate quick.
- Low-Flow Gear: Swap out old showerheads or toilets for low-flow ones. Costs a bit upfront but pays off on the bill.
I started doin’ a couple of these, and my bill dropped a noticeable chunk. Plus, it feels good knowin’ I’m not wastin’ resources.
Common Hiccups and How to Dodge ‘Em
Even with a slick system like berkeleywater.org bill pay, stuff can go sideways sometimes. Here’s a few bumps I’ve hit or heard about, and how to handle ‘em:
- Can’t Find Account Info: If your bill’s missin’ or you don’t know your number, don’t panic. Call that 304-267-4600 number I mentioned and they’ll sort ya out.
- Payment Didn’t Go Through: Double-check your card details before hittin’ submit. Fat fingers happen to the best of us. If it still flops, try a different card or payment method.
- Internet’s Down: No Wi-Fi? No worries. Use your phone data if ya got it, or fall back on phone or in-person payment.
- Forgot the Due Date: If you’re late, pay ASAP online to minimize any fees, then set that reminder for next time.
These ain’t big deals if you got the right backup plan. We wanna make sure you’re never stuck, so keep those numbers and addresses handy just in case.
Why Berkeley Water’s Got Your Back
At Berkeley Water, we ain’t just about sendin’ bills—we’re about makin’ sure you got clean, reliable water every day. Whether you’re payin’ online through berkeleywater.org or droppin’ a check at one of our Martinsburg spots, we’re here to keep things smooth. Our team’s always lookin’ for ways to improve, like pushin’ the “Go Green” option for paperless billing. It’s all about givin’ you choices that fit your life.
I remember when I first moved to the area, I was all kinds of confused about where to pay and how it worked. But once I figured out the online system, it was smooth sailin’. And knowin’ there’s real people at 65 District Way or 251 Caperton Blvd to help out if I need it? That’s a load off my mind.
Wrapping It Up: Pay Smart, Stress Less
So there ya have it—everything you need to know about berkeleywater.org bill pay and all the other ways to keep your water account squared away. I’m tellin’ ya, goin’ online is the way to roll if you want fast, easy, and done. But if you’re more comfy with a phone call or a quick trip to Martinsburg, we got options for that too. Just pick what works for you, and don’t let them bills pile up.
Got more questions or wanna update your info with us? Hit up 304-267-4600 and chat with our crew. We’re all about makin’ this as painless as possible. So go on, pay that bill like a pro, and get back to the stuff that matters—like enjoyin’ a nice cold glass of water without a worry in the world.
And hey, stick with these tips and tricks I’ve shared, and you’ll be cruisin’ through bill season no problem. Let’s keep that water flowin’ and the stress levels low, alright? Drop by berkeleywater.org today and see how quick it can be!

Option 1: Fill Out Automatic Draft Authorization Form (PDF)
Include the printed, completed form and a voided check with your bill payment. Your next new bill will be processed for draft payment ten days after the bill date. You will continue to receive statements by mail.
If you cannot print this form, you can request a copy by calling 336-727-8000 or stopping by the City of Winston-Salem Revenue Office, Bryce A. Stuart Municipal Building, 100 East First Street, Suite 121, Winston-Salem, NC 27101.
Option 2: Use Your Bank’s Online Bill Pay Service
Go to your bank’s website and log into your account to set up recurring electronic payments. Directions and policies vary by bank, so contact your bank if you need any help.
- Find the windowed envelope included with your bill.
- Place a check or money order, along with the bottom portion of your bill, in the envelope. No cash is accepted.
- Drop the envelope in any mailbox.
If you cannot locate the windowed envelope, you may mail the bottom portion of your bill and your payment to the following address:
City of Winston-Salem Revenue Collections PO Box 2756 Winston-Salem, NC 27102-2756
How To Pay Water Bill Online? – CountyOffice.org
FAQ
How do I pay my Berkeley County pswd water bill?
Berkeley County PSWD is encouraging customers throughout its service territory to voluntarily reduce their water consumption in response to the We’ve made it easy for you to pay your bill using our online payment system. Use this convenient online form to make applying for service easier.
How do I make a payment to Berkeley?
By working with the State of Colorado, you can click on the link below to make your payment to Berkeley either by check or credit card. Credit cards accepted are American Express, Discover, Mastercard, and Visa. A processing fee of $1 will be charged for payments made using an electronic check regardless of the amount.
How do I pay my water bill?
Make sure to have your sewer and/or water account number to complete the payment process. One-Time Bill Payment by Phone To make a one-time telephone payment, call 304-263-8566 to speak with a customer service representative. Pay in Person The District accepts money orders, cashier’s checks, credit and debit cards at:
How do I Pay my Water District bill online?
The Water District offers our customers online bill pay. No account profile needed. Simple and easy payments. To make a one-time telephone payment call 304-263-8566 The Water District accepts money orders, cashier’s checks, credit and debit cards at: 65 District Way, Martinsburg, WV 25403, Monday through Friday from 8:00 AM – 4:30 PM
How do I make a payment if my water service has been terminated?
Should you need any assistance with your account, bill, or payment, please contact our office at 304-263-8566 during normal business hours to speak with a customer service representative. Attention: IF YOUR WATER SERVICE HAS BEEN TERMINATED DO NOT PAY HERE, CALL OUR OFFICE AT 304-263-8566 between 8-4:30 Monday-Friday to make your payment.