Are you lost in the maze of medical billing after your imaging exam? Don’t stress – I’ve been there too! Paying your University Radiology (UnivRad) bill shouldn’t require a PhD. In this guide, I’ll walk you thru all the simple ways to handle your UnivRad bill payments without the headache.
What is UnivRad Bill Pay?
UnivRad bill pay refers to the payment systems used by radiology centers like University Radiology in New Jersey and University Diagnostics in Tennessee. These online payment portals make it easy to view and settle your medical bills after receiving imaging services like MRIs, CT scans, ultrasounds, and X-rays.
As someone who’s navigated medical billing systems far too many times, I can tell you that understanding these payment options saves both time and stress!
University Radiology Payment Options (New Jersey)
University Radiology in New Jersey offers a straightforward billing system for patients. Their contact number for billing questions is 732.390.0040, which I’ve found super helpful when I had questions about my bill.
To pay your University Radiology bill you have several options
- Phone Payment: Call the scheduling/information line at 732.390.0033
- Online Form: Complete the contact form on their billing page with:
- First name
- Last name
- Phone number
- Your specific billing question
I’ve used their online form before when I had a question about a CT scan bill, and they got back to me within a day – much faster than I expected!
University Radiology provides services across numerous locations throughout New Jersey, including Bedminster, East Brunswick, Edison, and many more. No matter which location you visited, their centralized billing system handles all payment processing.
University Diagnostics Payment Options (Tennessee)
If your imaging services were with University Diagnostics in Tennessee, they’ve made their payment process super simple too. You can reach them at 865-525-7100 for any billing questions.
The payment process varies depending on when you received services:
For Exams After September 1, 2022:
- Use the “Click to Pay Bill” button on their website
- This takes you to their current payment system
For Exams Before September 1, 2022:
- Use the separate “Click to Pay Bill” button for older accounts
- This connects to their legacy payment system
What I really like about University Diagnostics is their MyDocBill feature for accounts established after September 1, 2022. With this, you can:
- View and edit your profile details
- Update insurance information
- Pay bills or setup payment plans
- Check payment history and account balances
This has made tracking my payments so much easier than keeping paper statements!
Benefits of Using Online Bill Pay for Radiology Services
I’ve found so many advantages to using these online payment systems:
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Convenience: Pay anytime, anywhere – I’ve literally paid a bill at 11pm in my pajamas!
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Organization: All your billing info in one place – no more digging through stacks of papers
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Payment Plans: Many systems allow you to set up installment payments if you can’t pay in full
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Record Keeping: Easy access to payment history for tax purposes or FSA/HSA reimbursements
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Notifications: Get reminders about due dates so you never miss a payment
Using the online bill pay has saved me countless hours compared to mailing checks or making phone calls during business hours.
Understanding Your Radiology Bill
Radiology bills can be confusin sometimes. Here’s what typically appears on your statement:
- Account Summary: Overview of total charges
- Insurance Information: Confirmation of your coverage
- Service Details: List of procedures you received
- Contact Information: Who to call with questions
When I got my first MRI bill, I was shocked at the initial amount, but then noticed my insurance hadn’t been applied yet. Don’t panic if you see a high number – always check if insurance adjustments have been processed!
Common Billing Communications You Might Receive
Both University Radiology and University Diagnostics might contact you through various channels about your bill:
- Email notifications: Alerts about new statements
- Text messages: Payment reminders
- Paper statements: Detailed bills sent to your home
- Insurance verification: Confirming your coverage details
- Insurance denial notices: Information if your claim wasn’t covered
I once received a text about an insurance verification issue with my MRI, and was able to resolve it quickly before it turned into a bigger problem.
Paper Billing Options
Not everyone prefers online payment, and that’s ok! Both facilities offer traditional paper billing.
For University Diagnostics patients who prefer paper statements, they’ll mail bills directly to your home address. These statements include:
- Account summary
- Confirmation of insurance information
- Details of services received
- Contact information for billing questions
I still keep a paper statement for my records, even though I pay online – old habits die hard!
Payment Plans and Financial Assistance
If you’re struggling with your radiology bill, don’t ignore it! Both facilities offer solutions:
- Payment Plans: Break large bills into manageable monthly payments
- Financial Assistance: University Diagnostics explicitly mentions financial assistance applications on their website
My cousin couldn’t afford her CT scan bill all at once, and the payment plan option was a lifesaver. She was able to spread the cost over 6 months with no interest!
Insurance and Billing FAQs
Does my insurance cover my imaging exam?
Most insurance plans cover necessary imaging studies, but coverage varies. Both facilities verify your insurance before your appointment, but it’s always good to check with your provider too.
What if my insurance denies the claim?
Contact the billing department immediately. Sometimes a simple coding error can be corrected, or they can help you appeal the decision.
How long do I have to pay my bill?
Typically, medical bills should be paid within 30 days of receiving the statement, but payment plans can extend this timeframe.
Can I use my HSA or FSA card to pay?
Absolutely! Imaging services are qualified medical expenses for both HSA and FSA accounts.
Tips for Smooth Radiology Bill Payment
After dealing with my fair share of imaging bills, here are some tips I’ve learned:
- Keep documentation: Save all paperwork related to your visit
- Act quickly: Address billing questions ASAP
- Check your EOB: Compare your insurance Explanation of Benefits with your bill
- Save confirmation numbers: When paying online, save your confirmation
- Update contact info: Make sure your address and email are current
My brother ignored a billing question once, and it ended up affecting his credit – don’t make that mistake!
Locations and Services
University Radiology (New Jersey)
University Radiology has multiple locations across New Jersey offering various services including:
- PET-CT
- MRI & MRA
- CT & CTA
- Ultrasound
- Mammography
- Bone Densitometry
- Nuclear Medicine
- Diagnostic X-ray
- And many specialized procedures
University Diagnostics (Tennessee)
University Diagnostics has three primary locations:
- Hall of Fame (601 South Hall of Fame Drive, Knoxville TN)
- Northshore (1975 Town Center Blvd, Suite 206, Knoxville, TN)
- Halls (7326 Maynardville Pike, Suite 1100, Knoxville, TN)
Their services include:
- MRI
- CT
- Heart Screening
- CT Lung Screening
- Ultrasound
- X-Ray
- Bone Density
- Fluoroscopy
I’ve been to the Halls location twice for X-rays, and they were super efficient – I was in and out in less than 30 minutes!
Online Resources Beyond Bill Payment
Both facilities offer additional online resources:
University Radiology:
- Patient Portal
- Insurance information
- Patient preparation guides
- Service directory
University Diagnostics:
- Request appointment feature
- Provider link portal
- Request medical records online
- Images and results access
The online appointment request has been a game-changer for me – no more waiting on hold forever to schedule a simple X-ray!
Conclusion: Making UnivRad Bill Pay Simple
Paying for radiology services doesn’t have to be complicated. Both University Radiology and University Diagnostics have created streamlined systems to make the billing process as painless as possible.
Whether you prefer online payments, paper statements, or talking to a human on the phone, these facilities offer options to fit your preferences.
Remember, if you ever have questions or concerns about your bill, don’t hesitate to contact their billing departments directly. In my experience, addressing billing issues early prevents bigger headaches down the road.
Have you used UnivRad bill pay systems before? What was your experience like? I’d love to hear about it in the comments!
What if I need help understanding the costs?
Please visit Understanding costs | University Health (universityhealthkc.org)
What if I am having issues reaching someone at the phone number listed on my bill?
For University Academic physicians, please call 877-988-1890, University Health Physicians: 816-404-8188. For Facility billing please contact 816-404-5190 816-404-3000.
