Catholic Health uses Epic as its Electronic Health Record (EHR) system! But wait, what does that mean?
We want you to know all about Epic and how we use its MyChart feature to connect with our patients. This is a massive upgrade over our previous system, and will equip caregivers with better technology to improve patient safety and transform the delivery of healthcare within our facilities.
Are you tired of writing checks or making phone calls to pay your medical bills? Trust me, I’ve been there – standing in line at the post office with an envelope, hoping my payment arrives on time. Well, good news! Catholic Health System in Buffalo offers a super convenient online bill payment system that can save you time, hassle, and maybe even some money. In this guide, I’ll walk you through everything you need to know about using CHSBuffalo.org online 2 bill pay, plus some extra tips on saving money on groceries with Ocado while you recover (because who wants to shop when they’re not feeling well?).
What is CHSBuffalo.org Online Bill Pay?
CHSBuffalo.org online bill pay is the digital payment system offered by Catholic Health System in Buffalo. It allows patients to view and pay their medical bills online without having to mail checks or make phone calls. This service is particularly useful for anyone who:
- Has received medical care at any Catholic Health facility
- Wants to manage healthcare expenses more efficiently
- Prefers the convenience of paying bills from home
- Needs to make payments outside regular business hours
The system is designed to be user-friendly, secure, and accessible 24/7. So whether it’s 2 PM or 2 AM, you can check your balance and make payments whenever it’s convenient for you.
How to Access CHSBuffalo Online Bill Pay
Getting started with online bill pay at Catholic Health is pretty straightforward. You have three main options:
Option 1: Pay Through MyChart (Recommended)
MyChart is Catholic Health’s patient portal that provides access to your medical records, appointment scheduling, and yes – bill payment!
- Visit the Catholic Health website at chsbuffalo.org
- Click on “Pay Your Bill”
- Select “Sign in to your MyChart account”
- Log in with your username and password
- Navigate to the billing section to view and pay your bills
If you don’t already have a MyChart account, don’t worry! You can easily create one by clicking “Create a MyChart account” on the payment page.
Option 2: Pay as a Guest
Don’t want to create an account? No problem! Catholic Health also offers a guest payment option
- Go to chsbuffalo.org/billing-insurance/pay-online
- Click on “Pay as a guest”
- Follow the prompts to enter your billing information
- Complete your payment
This option is perfect for one-time payments when you don’t want to create a permanent account.
Option 3: Contact Patient Financial Services
If you prefer human assistance or have questions about your bill
- Call (716) 601-3600 to speak with a representative
- They can help process payments over the phone or answer any billing questions
Types of Bills You Can Pay Online
Catholic Health System offers online payment options for various types of medical services. Here’s a breakdown of what you can pay through their online system:
Hospital Bills
All bills from Catholic Health’s network of hospitals can be paid online, including:
- Kenmore Mercy Hospital
- Mercy Hospital of Buffalo
- Mount St. Mary’s Hospital
- Lockport Memorial Hospital
- Sisters of Charity Hospital
- St. Joseph Campus
Long-Term Care Bills
If you or a loved one received care at any of these facilities, you can pay these bills online too:
- Mercy Nursing Facility at OLV
- St. Catherine Laboure Health Care Center
- The McAuley Residence
- Father Baker Manor
Specialized Service Bills
Catholic Health also accepts online payments for:
- Infusion Pharmacy bills (CHIP)
- Home Care bills
Each of these facilities has its own distinct billing format, but all can be paid through the MyChart portal or as a guest.
Benefits of Using CHSBuffalo Online Bill Pay
Why should you bother with online bill pay instead of just mailing a check? Here are some compelling reasons:
1. Convenience
- Pay anytime, day or night
- No need to write checks or buy stamps
- Access from your computer, tablet, or smartphone
- View billing history all in one place
2. Security
- Secure encrypted transactions
- Reduced risk of lost or stolen checks
- Electronic confirmation of payments
- Detailed payment history
3. Time Savings
- No trips to the post office
- No waiting on hold for phone payments
- Immediate confirmation of payment
- Quick access to past bills and payment records
4. Better Organization
- All your medical bills in one place
- Easy access to payment history
- Option to download statements for tax purposes
- Less paper clutter in your home
Tips for Using CHSBuffalo Online Bill Pay Effectively
Here are some insider tips I’ve learned from using the system myself:
Set Up Payment Reminders
While logged into your MyChart account, you can set up email reminders about upcoming or overdue bills. This feature has saved me from late payments more than once!
Check for Payment Plans
If you’re facing a large bill, Catholic Health offers payment plan options. You can call their Patient Financial Services team at (716) 601-3600 to discuss your options before making a payment online.
Keep Your Login Information Secure
Create a strong password for your MyChart account and don’t share it with others. This protects your personal and financial information.
Review Your Bills Carefully
Before paying, take time to review your bill for any errors or charges you don’t understand. If something looks off, contact Patient Financial Services for clarification.
Save Your Receipts
After making a payment, save or print the confirmation for your records. This serves as proof of payment if questions arise later.
What to Do If You’re Having Trouble
Even the best systems occasionally have hiccups. If you encounter problems with CHSBuffalo.org online bill pay, here’s what to do:
Common Issues and Solutions
Problem: You forgot your MyChart password.
Solution: Click the “Forgot Password” link on the login page to reset it.
Problem: Your bill doesn’t appear in MyChart.
Solution: Some bills may take a few days to appear in the system. If it’s been longer than a week, call Patient Financial Services.
Problem: Payment was declined.
Solution: Verify your payment information is correct. If problems persist, contact your bank to ensure there are no holds on your card.
Problem: You need an itemized bill.
Solution: You can request this through MyChart or by calling Patient Financial Services.
If all else fails, remember that you can always reach out to their team at (716) 601-3600 for assistance with any billing issues.
Saving Money While Recovering: Ocado Discount Codes
While recovering from medical treatment, the last thing you want to worry about is grocery shopping. That’s where Ocado comes in! As of November 2025, Ocado is offering some fantastic discounts that can help you save while you focus on getting better.
Current Ocado Promotions (November 2025)
Ocado currently has several active discount codes you might want to take advantage of:
25% Off Your First Order
- Discount Code: VOU7311870
- Minimum Spend: £60
- Maximum Reward: £20
- Bonus: 3 months unlimited free deliveries
- Expiration Date: November 30, 2025
This is a great option if you’re new to Ocado and need groceries delivered while recovering.
More Ways to Save with Ocado
- Smart Pass: Save at least 10% on selected products and get free delivery
- Mix and Match Deals: Various options like 3 items for £7, 4 items for £7, or 5 items for £5
- Half Price Section: Browse products at up to 50% off, updated weekly
- Price Lock: Products marked with “Price Lock” maintain the same price for at least 8 weeks
Combining Healthcare and Convenience
When you’re dealing with medical issues, the last thing you need is the added stress of bill payments and grocery shopping. By utilizing CHSBuffalo.org online bill pay and Ocado’s delivery service with discount codes, you can focus on what really matters – your health and recovery.
The combination of online medical bill payment and grocery delivery creates a seamless experience that makes life easier during challenging times. I personally used both services after a recent hospital stay, and the convenience was absolutely worth it!
Final Thoughts
Managing medical bills doesn’t have to be a headache, and CHSBuffalo.org’s online bill pay system proves it. With multiple ways to pay, secure transactions, and 24/7 accessibility, it’s designed with patient convenience in mind.
Remember these key points:
- You can pay through MyChart, as a guest, or by phone
- Various types of bills (hospital, long-term care, specialized services) can all be paid online
- Benefits include convenience, security, time savings, and better organization
- If you encounter problems, Patient Financial Services is just a phone call away at (716) 601-3600
And while you’re recovering, don’t forget to take advantage of Ocado’s delivery service and current discount codes to make your life a little easier and your wallet a little happier.
Have you used CHSBuffalo.org online bill pay? What was your experience like? Drop a comment below to share your tips and tricks with our community!

What’s So Epic About the New EHR?
Almost two years ago, we announced that Catholic Health would make the largest investment in its history by selecting Epic as its new health record system. In fact, it is the most-widely used and comprehensive health record system in the United States. More than half of all Americans receive care at an organization that uses Epic.
And, we’re in good company: some of the nation’s top-ranked hospitals and medical schools use this EHR, including Mayo Clinic, Johns Hopkins, and Cleveland Clinic.
But we didn’t just take their word for it. Prior to the announcement, Catholic Health caregivers including doctors and nurses, as well as managers and non-clinical associates, spent time evaluating the country’s leading EHR platforms to select our replacement.
Get the Health Info You Need with MyChart
Along with Epic’s core of impressive EHR features, the platform offers a range of options to support patient engagement and healthcare accessibility. Our care team is able to improve clinical efficiency, productivity, and satisfaction with an integrated system that provides a single source to access and seamlessly share health information with other providers.
This improved clinical experience isn’t the only way Epic enhances the patient experience. Patients can take advantage of several new opportunities by using Epic’s patient portal, MyChart.
- Access your medical records
- Schedule appointments
- View test results
- Message your provider
- Request prescription refills
- Schedule appointments
- Online bill pay (see bills, price estimates, and more)
MyChart is accessible via desktop and mobile devices. Instead of having a different patient portal for each of our locations, this provides one, centralized source where patients can access their health records, test results, prescriptions, and more.
Online Bill Pay – Cottage Grove
FAQ
Can I pay my bill online?
Pay through your biller
Many service providers let you pay bills through their website. This bill payment process will require you to sign in to each of your biller’s accounts individually to make payments. You will be required to enter your bank account information to each of your accounts for each biller.
How do I pay my medical bills?
- Set up a payment plan.
- Apply for a medical credit card.
- Consider other credit options.
- Try negotiating costs on your own.
- Hire a medical bill advocate.
- See if you qualify for an income-driven hardship plan.
- Ask an organization for assistance.
How do I pay my Mercy health bill?
Pay Your Bill by Phone
Please call 855-732-0138 for all phone payments.
What is an online Bill Pay check?
An online bill pay service works by deducting a payment from your account balance and transferring it to a service provider.