We bridge the affordability gap between healthcare providers and their patients with our 0.00% APR patient financing.
CarePayment partners with healthcare providers to dramatically improve their financial health by offering 0.00% APR financing to their patients, so people can get and pay for the care they need, when they need it, without high out of pocket costs getting in the way.
Are you staring at a medical bill and feeling that familiar knot in your stomach? You’re definitely not alone. Medical expenses can be overwhelming but CarePayment offers a solution that might just make your life a whole lot easier. I’ve put together this comprehensive guide to help you understand everything about CarePayment bill pay options.
What Is CarePayment, Anyway?
First things first—CarePayment isn’t your typical medical billing service. It’s an interest-free patient financing program that partners with healthcare providers to offer patients flexible payment options for their medical bills.
The most impressive part? CarePayment offers 0.00% APR financing. Yes, you read that right—zero interest! This isn’t some promotional rate that expires after a few months. It’s a genuine interest-free payment plan for your medical expenses.
Why CarePayment Stands Out from Other Medical Payment Options
Before we dive into the nitty-gritty of paying your CarePayment bill, let’s understand why this service is different:
- 0.00% APR financing (not a promotional rate!)
- No credit check required
- No impact on your credit score
- Not a credit card or collection agency
- Flexible payment terms with manageable monthly payments
- Available at more than 2,000 healthcare facilities across the U.S.
How to Pay Your CarePayment Bill
CarePayment offers multiple convenient ways to pay your bill Let’s explore each option
1. Online Payment
The quickest and easiest way to pay your CarePayment bill is online
- Visit the CarePayment member portal at member.carepayment.com
- Login to your account (or register if you’re a first-time user)
- Make a one-time secure payment using your credit card or checking account
2. Set Up Auto-Pay
Never miss a payment by setting up automatic payments:
Option A: Automatic Checking Account Payments
- Login to the member portal
- Set up automatic payments from your checking account
OR
Complete the automatic payment authorization form, attach your statement stub and a check, and mail to:
CarePaymentP.O. Box 2398Omaha, NE 68103
Option B: Recurring Credit Card Payments
- Login to the member portal
- Set up recurring payments using your credit card
3. Mail in Your Payment
Prefer the traditional route? You can mail a check or money order:
- Include your statement stub
- Mail to:
CarePaymentP.O. Box 2398Omaha, NE 68103
4. Pay by Phone
Need to make a quick payment? Call CarePayment’s customer service:
- Phone number: 866-625-8532
5. Text to Pay
For the tech-savvy folks:
- Login to the member portal
- Save your credit card information
- Enroll in Text to Pay
6. Mobile App
Download the CarePayment App from:
- Google Play Store
- Apple App Store
Creating Your CarePayment Account
If you’ve received a CarePayment offer but haven’t set up your account yet, here’s what to do:
- Visit member.carepayment.com to register for an online profile
- Make sure your information is up-to-date (address, date of birth, social security number)
- Wait for your welcome kit in the mail (this contains your first account statement)
- Activate your account by making your first payment
- Set up your online profile and preferences
CarePayment at Bassett Healthcare Network
If you’re a patient at Bassett Healthcare Network, they’ve partnered with CarePayment to offer affordable financing options. Here’s how to get started:
- Request a CarePayment account by visiting https://learn.carepayment.com/bassett
- Ensure your information is up-to-date
- Open the welcome kit when it arrives in the mail
- Activate your account by making your first payment
- Visit member.carepayment.com to set up your online profile
Common Questions About CarePayment
Is it Really 0% Interest?
Yep! The 0.00% APR is NOT an introductory or promotional rate. Since the program is sponsored by your healthcare provider, you pay zero interest on your initial charges for the entire time you’re making payments.
Is CarePayment a Credit Card?
Nope, CarePayment is not a credit card. It’s an open-end line of credit sponsored by your healthcare provider to help you pay your outstanding balance after insurance has paid their portion.
Do I Have to Participate?
Participation in the CarePayment program is completely voluntary. There’s no application process and it doesn’t impact your credit. If you decide you don’t want to use CarePayment, you can cancel at any time, and your balance will be returned to the healthcare provider. Just be aware that your provider may require you to pay your balance in full if you cancel.
Will CarePayment Affect My Credit Score?
No! CarePayment is not a collection agency or a credit card company, and they don’t report to credit bureaus. Using CarePayment won’t affect your credit score.
What If My Provider Doesn’t Offer CarePayment?
If your healthcare provider doesn’t currently offer CarePayment, you can:
- Visit CarePayment’s website
- Complete the “Find a Provider” form
- CarePayment will work to partner with providers in your area
Managing Someone Else’s CarePayment Account
Due to HIPAA privacy laws and consumer lending regulations, only authorized parties can access account information and make payments. To authorize someone else:
- Login to the Member Portal
- Complete and submit a Third Party Authorization Form
Why I Think CarePayment is a Game-Changer
As someone who’s dealt with unexpected medical bills, I can tell you that the stress of figuring out how to pay can sometimes feel worse than the illness itself. What makes CarePayment different is that they seem to actually understand that people need flexibility without getting punished with high interest rates.
The 0% interest is obviously the biggest draw, but I also appreciate that they don’t run credit checks or report to credit bureaus. Medical debt shouldn’t ruin people’s financial futures, and CarePayment seems to get that.
Real Patient Experiences
Don’t just take my word for it. Here’s what actual CarePayment patients have to say:
Carl, a CarePayment patient, shared: “The CarePayment Plan was really great for me and I’m sure it would be great for anyone else. It helped me 100%.”
Another patient said: “CarePayment came along and it was a great thing. It was so perfect! So, thank you for being there. I was very happy because I don’t want to not pay my bill it was just crazy at that time.”
Final Thoughts
Medical bills can be overwhelming, but they don’t have to be. CarePayment offers a stress-free way to manage your healthcare expenses with zero interest and flexible payment options. Whether you prefer to pay online, through their app, by mail, or over the phone, CarePayment makes it easy to stay on top of your medical bills.
If you’ve received a CarePayment offer, I’d strongly recommend creating an account and exploring your options. The peace of mind that comes from having a manageable payment plan without interest is truly invaluable.
Remember, healthcare shouldn’t be a financial burden, and services like CarePayment are helping make that a reality for patients across the country.
Have you used CarePayment for your medical bills? What was your experience like? I’d love to hear your thoughts in the comments below!
Quick Reference Guide: CarePayment Bill Pay Methods
| Payment Method | How to Use |
|---|---|
| Online | Login at member.carepayment.com |
| Auto-Pay | Set up through member portal or mail authorization form |
| Send check/money order with statement stub to P.O. Box 2398, Omaha, NE 68103 | |
| Phone | Call 866-625-8532 |
| Text to Pay | Enroll through member portal |
| Mobile App | Download from Google Play or Apple App Store |
Need help? Contact CarePayment’s customer service at 866-625-8532 or visit www.carepayment.com for more information.

Get In Touch With Us
If you are a healthcare provider with a question about your program or would like to speak with a member of our sales team please complete the form below.
IMPORTANT: If you are a current CarePayment account holder or you are interested in an account, please do not use this form. Instead, please call our Customer Care team at 1.866.625.8532.
Current CarePayment Account Holder: Please log into the Member Portal to send a secure message to Customer Care.
Let Your Provider Know You Want CarePayment! Fill out this form and we will contact your provider about offering the CarePayment program.
- Your Name First Last
- Your Email Address
- Providers Name*
- Providers Address* City State
Find a Provider
CarePayment is available in more than 2,000 locations across the U.S. If you can’t find a CarePayment provider in your area, complete this form and we will work to partner with your areas providers.

I was shocked there would be no interest and I could make small payments.”
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