The Brunswick Electric Corporation (BEMC) is a critical utility provider for Eastern North Carolina. In this article, we will cover important information on BEMC, including how to pay your bill, check outages, and contact customer service. Understanding how the corporation works is important for the hundreds of thousands of customers in its service area and can help them take advantage of all the services BEMC provides.
Brunswick Electric Membership Corporation (BEMC) offers multiple convenient ways for members to pay their electricity bills Whether you prefer online payments, automatic drafts, or in-person transactions, BEMC has options to fit your lifestyle Here’s everything you need to know about paying your BEMC bill.
Online Payment Options
The most convenient way to pay your BEMC bill is through their online services
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SmartHub Portal – You can access BEMC’s secure website to view and pay your bill using a credit card, debit card, or electronic check. First-time users will need to create a user ID and password.
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SmartHub Mobile App – Download the free app from Apple Store or Google Play to manage your account, view bills, make secure payments, and receive push notifications about your account.
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24/7 Automated Phone System – Call 866-934-6830 to make payments anytime using the automated system.
Automatic Payment Options
For those who prefer a “set it and forget it” approach:
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Automatic Draft – Set up automatic payments from your bank account or credit card. Your bill will be paid on time every month, and you’ll still receive a statement showing the amount drafted. To set this up, call 800-842-5871 or visit any BEMC office in person.
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Budget Billing – This option allows members to pay one set amount each month based on the household’s average energy expense over the last 12 months. After 12 months, any difference between actual use and the budgeted amount will result in either a charge or credit. This option is available to residential account holders with at least 12 months of billing history at their current location (not available for renters).
In-Person Payment Options
If you prefer to pay in person, BEMC offers several options:
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BEMC Office Locations – Visit any of their three locations during business hours (8 AM – 5 PM, Monday-Friday):
- Supply Headquarters (795 Ocean Hwy W, US 17)
- Whiteville Office (2228 New Britton Hwy E, Hwy 130)
- Southport/Oak Island Office (4335 Southport/Supply Rd, Hwy 211)
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Bill Payment Terminals (BPTs) – BEMC has several 24/7 terminals throughout their service area, including locations in Supply, Oak Island, Whiteville, Chadbourn, Southport, Winnabow, and others. Some locations like those at convenience stores have specific hours.
Other Payment Methods
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By Mail – Send your payment to: Brunswick Electric Membership Corporation, PO Box 826, Shallotte, NC 28459. Allow at least 5 business days for your payment to reach them.
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PrePay Power – This option (formerly known as PowerStat) allows you to pay for electricity in advance. There’s no monthly bill or deposit, and you can add money to your account anytime through the SmartHub app, automated payment system, or at a Bill Payment Terminal.
Electronic Billing Options
BEMC offers paperless billing through their “Go Paperless” option. You can receive an electronically formatted version of your bill via email by setting it up in your SmartHub account or by calling their Member Services team.
Customer Service Contact Information
If you need assistance with your account or have questions about bill payment:
- Customer Service Phone: 800-842-5871 (Monday-Friday, 8:00 am – 5:00 pm)
- 24/7 Bill Pay: 866-934-6830
- Report Outages: 800-682-5309
- Email: [email protected] (as mentioned on the Bluetti website page)
Outage Information
BEMC provides an interactive outage map that allows customers to check on power outages in their area. The map displays the number of customers affected and the locations of outages. You can access this map through their website or mobile app.
To report an outage, you can call their 24/7 customer service line at 1-800-682-5309 or use the SmartHub app.
Other BEMC Services
Besides bill payment, BEMC offers several other services to its members:
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Energy Efficiency Programs – BEMC provides energy efficiency tips and rebates to help customers save money on their electric bills.
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Rebates and Incentives – Members may qualify for rebates on energy-efficient appliances, lighting fixtures, and home improvement upgrades.
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Community Programs – BEMC offers various community programs, grants, and scholarships.
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Solar Options – BEMC provides community solar programs for members interested in renewable energy.
PrePay Power Program
The PrePay Power program gives members control over their energy usage and provides flexibility in how much power they purchase in advance. This program offers:
- No monthly bill or deposit
- Real-time tracking of electricity spending
- Easy account management through the SmartHub app
- Email alerts when your balance reaches a preset level
- Convenient payment options anytime day or night
To sign up for PrePay Power, call the Member Service team at 800-842-5871.
Tips for Managing Your BEMC Account
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Download the SmartHub app for easy account management on the go.
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Set up alerts to receive notifications about bill due dates, payment confirmations, and account balance updates.
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Consider Budget Billing if you prefer predictable monthly payments.
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Go paperless to reduce clutter and have your bills delivered directly to your email inbox.
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Check the outage map during storms or power interruptions to stay informed.
Brunswick Electric Membership Corporation is dedicated to providing reliable energy services and convenient payment options to make managing your account as simple as possible. With multiple ways to pay your bill and access your account information, BEMC makes it easy to stay on top of your electricity needs.
Whether you prefer the convenience of online payments or the traditional approach of paying in person, BEMC has options designed to fit your lifestyle and preferences. Their customer service team is also available to assist with any questions or concerns about your account or bill payment options.
By taking advantage of these various payment methods and account management tools, you can ensure that your BEMC bill is paid on time every month while choosing the option that works best for you.
BEMC(Brunswick Electric Corporation) Rebates & Incentives
Brunswick Electric Membership Corporation (BEMC) provides a wide array of rebates and incentives to its members that are meant to help save money on energy costs. These rebates and incentives can be used to purchase energy efficient appliances, lighting fixtures, and home improvement upgrades that will save energy and reduce energy costs. Some of these rebates and incentives include:
By taking advantage of the rebates and incentives offered by BEMC, members can save money on energy costs by purchasing energy efficient appliances, lighting fixtures, and home improvement upgrades. These rebates and incentives can also help members reduce their energy bills and save money on their energy costs.
Solar Portable Power StationOne Hour to Charge, All Day to Power:①1,152Wh Capacity；②2,700W output; ③4 Recharging Ways (AC/Solar/Car/Generator);
How can I report a power outage?
If you experience a power outage, one of the quickest ways to report it is to contact Brunswick Electric Corporation directly. To do so, you can call their 24/7 customer service phone number at 1-888-253-8245 or visit their website at www.bemc.org/outages. On the “Outage Map and Reporting” page, you will have the option to either “report an outage” or “view power outages.” If you choose to report an outage, you will be asked to enter your account number and a description of your issue. Alternatively, if you would like to view existing outages in your area, you can click on the “Outage Map” tab and follow the instructions for how to view outages in your area. By reporting your outage, you will help Brunswick Electric Corporation better track and address outages in a timely and accurate manner.
How to Download Your Brunswick Electric (BEMC) Bill
FAQ
How do I pay my bemc Bill?
Set this up by calling us at 800-842-5871 or in-person at any BEMC office. View and pay your bill on our secure site using your credit card, debit card or by electronic check. On your first visit, you’ll set up a user ID and password to pay by credit card. Each month after that, simply log in and enter your payment information.
What is a BEMC bill?
Your BEMC bill is designed to help you understand your energy use and make smart energy choices. View a sample bill below. To pay your Brunswick Electric Membership Corporation bill, click here. For more payment and billing options, click here.
What does bemc stand for?
Brunswick Electric Membership Corporation (BEMC) is a member-focused cooperative that provides electric service to almost 30,000 homes and businesses in southeastern North Carolina. The utility offers a range of services for customers including bill payment, outage map, customer service, and phone numbers.
How do I contact bemc customer service?
If customers need help with the payment process, BEMC’s customer service is available to assist. BEMC (Brunswick Electric Corporation) offers multiple methods for contacting customer service to help you with your energy needs. Customers can call our toll-free number 1-800-683-5542 to speak with a customer service representative.
What is the bemc member service center?
The BEMC Member Service Center is ready to serve you. Our representatives can review your past energy usage, discuss trends in your consumption and guide you through potential solutions that fit your lifestyle. Call us at 800-842-5871 Monday through Friday between 8 am and 5 pm.
What is Brunswick Electric Corporation (bemc)?
The Brunswick Electric Corporation (BEMC) is a critical utility provider for Eastern North Carolina. In this article, we will cover important information on BEMC, including how to pay your bill, check outages, and contact customer service. Understanding how the corporation works is important for the hundreds of thousan
