Ever felt like screaming when trying to pay your water bill? I know I have! Especially with the Prichard Water system which sometimes feels like navigating a maze. But don’t worry – I’ve done all the hard work for you and put together this comprehensive guide on how to pay your Prichard water bill without pulling your hair out.
Quick Summary of Prichard Water Bill Payment Options
Before diving into the details here’s a quick overview of all your payment options
- Online: Through the Prichard Water official payment portal
- By Phone: Call 833-517-0776
- By Mail: Send check/money order with payment coupon
- In-Person: Visit the main office or use their kiosk
- Automatic Bank Draft: Set up recurring payments
- Bank’s Online Bill Pay: Through your own financial institution
Online Bill Payment – The Most Convenient Option
In today’s digital world, paying online is probably your easiest bet. The Water Works and Sewer Board of the City of Prichard has made this process straightforward:
- Visit the payment portal at https://prichardwater.epayub.com/Account/Login?ReturnUrl=%2F
- Click the green “Pay Your Bill Now” button
- Have your account number ready (it’s on your bill)
- Follow the prompts to complete payment
They accept multiple payment methods online:
- eCheck
- Visa
- MasterCard
- Discover
Important Fee Warning All credit card payments (whether online, by phone, or in-person) incur a processing fee of $200 or 275% of your bill, whichever is greater. This ain’t optional – it’s their policy!
Phone Payment Option – For When You’re On The Go
Sometimes you just wanna make a quick call and be done with it. For phone payments:
- Call 833-517-0776
- Have your account number and payment info ready
- Remember the same credit card fee applies (2.75% or $2.00)
Mail Payment – The Traditional Way
If you’re old school (like my grandpa), you can still mail in your payment:
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Write a check or get a money order for the amount due
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Include your payment coupon from the bill
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Mail to:
The Water Works and Sewer Board of the City of Prichard
125 East Clark Avenue
Prichard, AL 36610
Pro Tip: Mail your payment at least 5-7 business days before the due date to avoid those annoying late fees. The postal service ain’t always speedy!
In-Person Payment Options
Main Office Visit
You can pay in person at:
- 125 E. Clark Avenue, Prichard, AL 36610
- Accepted payment methods: cash, check, and money orders
Warning: Mondays, Fridays, and the first day after a holiday tend to be super busy. Plan accordingly unless you enjoy long lines!
Kiosk Payment
There’s a convenient kiosk at the main office location where you can pay using:
- Cash
- Debit card
- Credit card
Set It and Forget It: Automatic Bank Draft
This is seriously the most worry-free option. With automatic bank draft:
- Your monthly bill amount is automatically deducted from your bank account
- No setup fee or charges (besides your regular bill)
- Your account is automatically credited
To set this up:
- Register or login to your account via the customer web portal
- Select “Setup AutoPay” from the main menu on your dashboard
- Follow the prompts to connect your bank account
Using Your Bank’s Online Bill Pay Service
Many major banks let you pay bills through their own systems. This option:
- Debits directly from your checking or savings account
- May take up to 7 business days to post to your Prichard water account
- Might have fees (depends on your bank)
Contact your financial institution for details about their specific process.
Important Dates and Office Hours
The Prichard Water Board occasionally closes for holidays. As of November 2025, they’ve announced:
- The office will be closed Tuesday, November 11th, 2025, in observance of Veterans Day
Always check their website for the latest closure information.
Night Drop Box for After-Hours Payments
Can’t make it during regular business hours? No problem! The Prichard Water Board has an after-hours night drop attached to their building:
- Accepts checks or money orders ONLY
- NO CASH (they’re not responsible for cash left after hours)
- Located at the main office: 125 E. Clark Avenue
Common Questions About Prichard Water Bill Payments
What if my bill seems incorrect?
If your bill looks wrong, contact customer service immediately at (251) 457-3396.
Can I pay for someone else’s bill?
Yes, but you’ll need their account number and address information.
What happens if I miss my payment due date?
Late fees will be applied to your account, and in severe cases, service interruption may occur.
Is there assistance available if I can’t pay my bill?
The Prichard Water Board has Customer Support Assistance Programs. Visit their website or contact them directly to learn about these options.
Water Conservation Tips to Lower Your Bill
Why pay more than you need to? Here are some quick tips to reduce your water usage and lower your bill:
- Fix leaky faucets and toilets (a dripping faucet can waste up to 3,000 gallons per year!)
- Install water-efficient showerheads and faucet aerators
- Only run full loads in dishwashers and washing machines
- Water your lawn in early morning or evening to reduce evaporation
- Consider installing a rain barrel to collect water for garden use
Contact Information for Prichard Water
If you have questions about your bill or payment options:
- Phone: (251) 457-3396
- Address: 125 East Clark Avenue, Prichard, AL 36610
- Website: https://prichardwater.com/bill-payment
Understanding Your Prichard Water Bill
Your water bill includes several components:
- Water usage charges
- Sewer charges (if applicable)
- Any past due amounts
- Service fees
The bill shows your usage history, which is helpful for spotting unusual consumption that might indicate a leak.
City of Prichard Resources
While the Water Works and Sewer Board is separate from the main city government, you might find these city resources helpful:
- City Hall: 216 East Prichard Avenue, Prichard, AL 36610
- City Phone: (251) 452-7800
- City Email: [email protected]
- City Website: https://thecityofprichard.org/
Water Quality Information
The Prichard Water Board is committed to providing clean, safe water. Their annual Water Quality Report is available on their website for those concerned about water safety and testing.
Final Thoughts on Managing Your Prichard Water Bill
Paying your water bill doesn’t have to be a hassle. With so many payment options available, you can choose what works best for your lifestyle.
My personal recommendation? Set up automatic bank draft if possible. It’s saved me countless hours and late fees over the years! But whatever method you choose, just make sure you’re paying before the due date to avoid unnecessary charges.
Staying on top of your Prichard water bill means one less thing to worry about in your busy life. And who doesn’t want that?
Remember, clean water is essential, but so is keeping your finances flowing smoothly!
Welcome to the City Of
- (251) 452-7800
- [email protected]
- 216 East Prichard Avenue, Prichard, AL 36610
