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Understanding Billing and Payments at Atrium Health Floyd and Harbin Clinic

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When you have your health, you have everything you need to pursue what makes you feel whole. With leading care for your body, mind and spirit, we’ll be here through every age and stage to help you live the life you want — with the wholehearted support you deserve.

We’re committed to cost transparency so you can make informed decisions about your health care. Learn more about price transparency at AdventHealth hospitals.

The billing information shows that Atrium Health Floyd and Harbin Clinic is currently transitioning their billing systems. Here’s what we can determine:

Current Billing Structure

Harbin Clinic billing is handled differently depending on when services were provided:

  • For services provided on or before August 1, 2025: Bills are issued by Harbin Clinic and must be paid online or by sending payment to the address on the statement
  • For services provided on or after August 2, 2025: Patients receive a single billing statement from Atrium Health rather than separate statements

Ways to Pay Your Bill

For hospital and physician care services, you can pay your bill:

  • Online as a guest or through your MyAtriumHealth account
  • By contacting Atrium Health Patient Customer Service at 704-512-7171 or 844-440-6536
  • You can sign up for paperless billing to make the process easier

For billing questions:

  • Services on or before August 1, 2025: Call 888-427-2461
  • Services on or after August 2, 2025: Call 844-440-6536

Portal Access

There appears to be multiple portal options:

  1. MyAtriumHealth – This is mentioned as the main portal for accessing billing statements for services after August 2, 2025
  2. Portal del Paciente – A Spanish language patient portal option
  3. MyCarePlan – Another portal option at harbinclinic.web.my-care-plan.com/login

Financial Assistance

The content indicates that Atrium Health Floyd and Harbin Clinic offers financial assistance options ranging from zero-interest payment plans to discounted or free care for those who qualify.

Additional Services

For specialized services, there are different payment options:

  • EMS billing: Use the EMS bill pay portal or call 706-335-0123
  • Hospice billing: Call 706-509-3200 or 800-324-1078, or mail payments to the provided address

The information also notes that Atrium Health Floyd and Harbin Clinic works to make the billing process as easy as possible for patients and starts by filing claims with insurance companies.

harbin clinic bill pay

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When you have your health, you have everything you need to pursue what makes you feel whole. With leading care for your body, mind and spirit, we’ll be here through every age and stage to help you live the life you want — with the wholehearted support you deserve.

We’re committed to cost transparency so you can make informed decisions about your health care. Learn more about price transparency at AdventHealth hospitals.

Personalized Resources for You

Were here for you before, during and after your visit to our hospital in Rome, Georgia. Learn more about the services we offer to make your time with us easier and more comfortable.

Find everything you need to navigate your visit to AdventHealth Redmond, including hospital visiting hours, help with paying your bill and more.

AdventHealth Redmond invites caregivers from all fields to take advantage of resources like support groups, medical forms and patient safety guidance.

Helping those in need is what we’re all about. We offer many ways for you to make a difference in our community.

Harbin Clinic Helpful Tips for Prevention and Protection

FAQ

How do I set up a Harbin Clinic account?

Harbin Clinic will send you an email or text message with a link and instructions to set up your account. Establish your account within AthenaHealth by creating your username and password. There is currently an issue preventing messages from appearing in the Patient Portal, including those for which you’ve received a notification.

What is Harbin Clinic?

Harbin Clinic is committed to delivering quality medical care in Northwest Georgia. Our physicians are well-trained, use state-of-the-art technologies, and offer a broad range of healthcare services. We consider it a privilege and a responsibility to serve you and your family.

How do I contact Harbin Clinic?

For other questions you may have aside from health-related issues, please contact Harbin Clinic via the form below. Remember this method is not appropriate for urgent or private medical issues. If you have questions about your health care, please visit the patient portal or call your physician’s office. To request your medical records, click here.

How does the Harbin Clinic’s online portal work?

Through the Harbin Clinic’s online portal, patients can access their medical records, financial details, and billing information. They may also communicate securely with their doctors via email, video chat, and phone calls through the website.

How do I register for a Harbin Clinic appointment?

To register, you will need a unique email address. During your next appointment at your physician’s office, a Harbin Clinic representative will request a valid email address. You can choose to register via email or mobile number, and we’ll send you easy-to-follow instructions to log in to the Patient Portal and set up your account.

Why should you choose Harbin Clinic?

Caring completely is the guiding principle of Harbin Clinic. We strive to provide outstanding and compassionate care and service every step along the way. Caring completely for our patients requires more than world-class clinical care – it requires care that addresses every aspect of a patient’s encounter with Harbin Clinic.

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