If you need help understanding your bill, insurance, or other assistance, visit our Financial Services page.
Hey there! If you’re reading this chances are you’ve got a Pacific Medical bill in your hand and you’re wondering about the easiest way to pay it. I totally get it – medical billing can be confusing and sometimes stressful. That’s why I’ve put together this comprehensive guide to help you navigate PacMedical’s bill pay options. Let’s make this process as painless as possible!
Understanding PacMedical Bill Pay Systems
First things first – Pacific Medical actually has TWO different bill pay systems depending on when you received services This is super important to understand because it affects how you’ll need to pay your bill
The Two Systems:
- Services before June 15, 2019: Uses the older Online Billpay system
- Services on or after June 15, 2019: Uses the newer MyChart system
This split system means you might need to pay in two different places if you’ve been a long-time patient. Kinda annoying, I know, but I’ll walk you through both options.
How to Pay Your PacMedical Bill Online
Let’s break down your online payment options based on when you received care:
Option 1: Using MyChart (for services on/after June 15, 2019)
MyChart is Pacific Medical’s newer payment portal. Here’s how to use it:
- Visit the PacMedical website
- Look for the “Pay in MyChart” option
- Log in to your MyChart account OR select “Pay as Guest” if you don’t have an account
- You’ll need your account number from your statement
- Follow the prompts to complete your payment
Pro tip You don’t actually need a MyChart account to pay your bill! The “Pay as Guest” feature lets you skip the account creation if you’re in a hurry,
Option 2: Using the Old Online Billpay System (for services before June 15, 2019)
If your services were before June 15, 2019, you’ll need to:
- Visit the PacMedical website
- Look for the “Pay Online” option for pre-June 15, 2019 services
- Log in with the account number from your older statement
- Complete your payment through this system
Important Things to Keep in Mind About Your PacMedical Bill
There are a few quirks about PacMedical’s billing system that are worth knowing:
- New account numbers: You’ll get a different account number for services after June 15, 2019
- Split balances: Your total balance might be divided across both systems
- Full responsibility: You’re responsible for the entire balance, even if portions don’t appear in the same statement
- Cashless clinics: PacMed no longer accepts cash or checks at their clinic locations
Paying Your Bill by Mail
Not a fan of online payments? No problem! You can still pay by mail:
- Make your check payable to “Pacific Medical Centers”
- Detach the top portion of your bill
- Include it with your check in an envelope
- Mail it to:
Pacific Medical CentersPO Box 94351Seattle, WA 98124
In-Clinic Payment Options
If you’re heading to a PacMed clinic and know you’ll have a copay, here’s what you should know:
- Bring a credit or debit card (preferred method)
- PacMed is cashless – they no longer accept cash or checks in clinics
- If you don’t have a card, they’ll still provide care and bill you later
What If I Need Help Understanding My Bill?
Medical bills can sometimes look like they’re written in alien language, am I right? If you’re confused about your bill or have questions, you’ve got options:
- Phone support: Call billing customer service at 206.621.4392 or 1.888.774.9040
- Online resources: Check out PacMed’s “Understanding My Bill” section on their website
- In-person help: You can ask questions during your next visit
Payment Plans and Financial Assistance
I know medical bills can be a burden sometimes. If you’re struggling with payment, Pacific Medical offers:
- Payment plans to spread out costs
- Financial assistance programs for qualifying patients
- Billing specialists who can help explain your options
Don’t hesitate to reach out if you’re having trouble – most medical billing departments are willing to work with patients who communicate proactively!
Frequently Asked Questions About PacMedical Bill Pay
Why do I have two different account numbers?
Pacific Medical updated their billing system in 2019, which resulted in new account numbers being assigned for services after June 15, 2019. It’s a bit annoying, but it’s just how their system works now.
Do I need a MyChart account to pay my bill?
Nope! While having a MyChart account can make things easier (especially if you’re a regular patient), you can use the “Pay as Guest” option to make a one-time payment without creating an account.
Can I pay my bill with cash?
PacMed has gone cashless at their clinics, so they don’t accept cash payments in person anymore. You’ll need to use a credit/debit card for in-clinic payments, or pay through one of the other methods we’ve discussed.
What if I have balances in both systems?
You’ll need to log in to both systems and make payments in each one. I know, it’s not ideal, but that’s currently how their split system works.
Can I set up automatic payments?
Yes! Setting up automatic payments is possible through the MyChart system for ongoing care. This can help ensure you never miss a payment.
Tips for Managing Your PacMedical Bills
After helping several friends navigate their medical bills, I’ve picked up a few helpful strategies:
- Keep all statements: Even after paying, keep your statements for at least a year
- Track account numbers: Write down both your pre-2019 and post-2019 account numbers somewhere safe
- Check for insurance payments: Make sure your insurance has processed claims before paying the full amount
- Set calendar reminders: If you’re on a payment plan, set reminders so you don’t miss payments
- Consider consolidation: Ask if older balances can be consolidated into your newer account
Insurance and PacMedical Bills
Understanding how your insurance impacts your bill is crucial:
- PacMed accepts many major insurance plans
- They work with Medicare and plans under the Affordable Care Act
- Your final bill should reflect any insurance payments already made
- If you think there’s an insurance error, contact both PacMed and your insurance company
The Future of PacMedical Bill Pay
Word on the street is that PacMed is working on unifying their payment systems to make things easier for patients. Until then, we’re stuck with the two-system approach. But hey, at least now you know how to navigate it!
Pacific Medical Outreach Foundation
Did you know that Pacific Medical has an outreach foundation? If you’re grateful for the care you’ve received and are in a position to give back, consider supporting their foundation which helps provide care to underserved communities.
In Conclusion: Simplifying Your PacMedical Bill Pay Experience
Paying medical bills is rarely fun, but hopefully this guide makes the process a little less painful. Remember:
- Check when you received services to determine which payment system to use
- You have multiple payment options: online, mail, or card payments at clinics
- Help is available if you’re confused or struggling financially
- Keep track of account numbers and statements
The most important thing is not to ignore medical bills – they won’t go away and can impact your credit score if left unpaid. When in doubt, reach out to PacMed’s billing department directly for the most current information and assistance.
Useful Contact Information
- New Patient Information Line: 1.888.4PACMED (1.888.472.2633)
- Billing Customer Service: 206.621.4392 or 1.888.774.9040
- Corporate Office: 206.621.4466 (9am-5pm PST)
Remember, staying on top of your medical bills isn’t just good for your health – it’s good for your financial wellbeing too!

Pay online or with MyChart
Services received at PacMed after June 15, 2019, can now be paid via MyChart. Older balances use a different system. Click on the picture below that looks like the statement you receive, to be taken to the correct payment portal.
| Pay in MyChart | Pay Online |
|---|---|
| For any services rendered on or after June 15, 2019. Click the statement to visit MyChart Billpay. | For any services rendered before June 15, 2019. Click the statement to be taken to Online Billpay. |
| Login or “Pay as Guest” if you do not have a MyChart account. | Login with the account number from your statement. |
- You will get a new account number for services you receive after June 15, 2019. Each system will require the account number from that statement, or your saved login.
- You don’t need a MyChart account to pay your bill online. You can “Pay as a Guest” on MyChart.
- Your total balance may be divided across both statements & systems—if you have balances due from both before and after June 15, 2019. You are responsible for the entire balance, even a portion does not appear in a given statement/system. To see and pay your full balance, you will need to log in to both old and new systems.