Successfully managing a small business doesn’t just involve protecting assets with the appropriate commercial insurance coverage, it also relies on the ability to maximize cash flow when managing expenses. That’s why AmTrust offers its insureds a variety of options and plans for payment.
Our payment methods when purchasing commercial liability, workers’ compensation insurance and other business owners’ policies are flexible, simple and convenient, removing the hassle. Keep reading for descriptions and sign-up instructions on the option that can work best for you.
Why worry about writing a check every month? Our direct debit payment option automatically withdraws from the designated bank account.
Log into AmTrust Online at www.amtrustfinancial.com and click “Insured Registration.” Once registered, navigate to the menu item to sign up for Direct Debit. Complete the needed information and payments will begin being automatically deducted each month.
Available 24/7 at www.amtrustnorthamerica.com, minimum payments or the full balance can be taken care of with a credit card or electronic check.
All information needed to register can be found on your invoice. To access the payment area, log in to AmTrust Online, then click on Insured Registration in the upper right hand corner of the homepage.
When it comes to handling insurance premiums, nothing is more frustrating than complicated payment systems. I’ve been dealing with insurance payments for years, and let me tell you – AmTrust North America has really stepped up their game in making bill payments simple and accessible for their customers.
Easy Payment Methods at Your Fingertips
AmTrust Financial offers several convenient ways to pay your insurance premiums. Let’s break down all your options so you can choose what works best for your business needs.
Easy Pay – No Login Required!
The simplest way to pay your AmTrust bill is through their Easy Pay system. What I love about this option is that you don’t even need to create an account or remember yet another password
All you need is
- Your policy number
- Credit card or bank account information
Simply visit the Easy Pay portal at https //online.amtrustgroupcom/live/webapp-easypay and enter your information. The system accepts credit cards or electronic checks, making it super quick to take care of your payment and get back to running your business.
AmTrust Online Account
If you prefer to manage all your insurance details in one place, creating an AmTrust Online account might be your best bet. Once registered, you can:
- View your policy details
- Make payments anytime (24/7 access)
- Pay the minimum, full balance, or any amount in between
- Use credit cards or electronic checks
- Sign up for AutoPay
To register, just visit the AmTrust Online portal and click “Register.” You’ll need information from your invoice to complete the setup process.
AutoPay – Set It and Forget It
We all have enough to remember already! With AmTrust AutoPay, your premium payments are automatically withdrawn from your designated bank account each month.
There are a couple requirements:
- Your policy premium must be at least $600
- You’ll need to register for an AmTrust Online account first
Once registered, navigate to the Direct Debit sign-up option and complete the required information. Then you can cross “pay insurance premium” off your monthly to-do list permanently!
Pay-As-You-Owe (PAYO®) Options
For businesses looking for more flexibility, AmTrust offers three different PAYO solutions that can help improve your cash flow by basing premiums on actual payroll.
1. Traditional PAYO
This automated solution works through your existing payroll company. The best part is you get to:
- Keep your AmTrust agent
- Keep your current payroll company
- Many payroll companies are already AmTrust Approved Payroll Partners
2. 3rd Party Facilitators
This option lets you:
- Keep your AmTrust agent
- Use a national payroll company or non-affiliated payroll provider
- Access over 2000+ partnered payroll companies
3. PAYO Self Reporting (PSR)
This self-reporting solution requires:
- Minimum written premium of $5,000
- Using the AmTrust Online insured portal
- Works with QuickBooks/Intuit, proprietary payroll software, national payroll agencies, or non-affiliated payroll companies
All three PAYO options share some great benefits:
- No money down at policy inception and renewal
- Better cash flow since premiums are based on actual payroll
- Minimized chance of overpaying or underpaying
- Reduced likelihood of additional or return premium at audit
- No payment installment fees
Other Payment Methods
If the online options don’t work for your situation, AmTrust still has you covered with traditional payment methods:
By Check
You can mail payments regarding direct bill installments, down payments, quotes, audits or claims to:
AmTrust North America
P.O. Box 6939
Cleveland, OH 44101-1939
For overnight payments:
AmTrust North America
Attention: Accounts Receivable
800 Superior Avenue E., 21st Floor
Cleveland, OH 44114
By Phone
To pay by phone, call AmTrust’s Customer Service Department at:
- Phone: 877.528.7878
- Hours: Monday-Thursday (8 a.m.-8 p.m. EST), Friday (8 a.m.-7 p.m. EST)
They accept:
- Credit cards (MasterCard®, Discover®, VISA® and American Express®)
- Electronic checks
Payment Plans That Work For You
AmTrust understands that every business has different cash flow needs. That’s why they offer various payment plan options:
- 12 equal consecutive monthly installments (AmTrust AutoPay/direct debit only)*
- 10 equal consecutive monthly installments
- 25% down payment plus three, five or eight equal consecutive monthly installments
- 40% down payment plus three equal quarterly installments
- 50% down payment plus one consecutive monthly installment
- Pay in full
*Remember that AmTrust AutoPay requires a minimum premium of $600, and some payment plans have minimum premium requirements determined during underwriting.
Why I Prefer AmTrust’s Online Payment Options
After years of dealing with insurance payments for my business, I’ve found that AmTrust’s online options save me tons of time. The Easy Pay system is particularly convenient when I’m in a rush and just need to make a quick payment without logging into an account.
For my business partners who prefer more control over their insurance accounts, the full AmTrust Online portal offers comprehensive management tools while still keeping payment processing simple and user-friendly.
What To Have Ready When Making a Payment
Before you start the payment process, make sure you have:
- Your policy number
- Payment information (credit card or bank account details)
- Amount you wish to pay (if not paying in full)
- Your contact information
Having these details ready will make the payment process quick and painless.
Need More Help?
If you run into any issues with making your payment or have questions about your options, AmTrust’s customer service team is ready to help.
- General Customer Service: 877-528-7878
- Claims: 888-239-3909
- Payments: 877-528-7878
You can also use AmTrust’s live chat feature on their website to connect directly with a representative who can answer questions about payments, claims, products, services and more.
Tips for Managing Your AmTrust Payments
Here are some practical tips I’ve learned that might help you manage your AmTrust payments more effectively:
- Set calendar reminders if you’re not using AutoPay to avoid late payments
- Keep your policy number handy – I store mine in my phone contacts for quick access
- Consider PAYO options if your business has fluctuating payroll needs
- Check your email regularly for premium notices from AmTrust
- Review payment history periodically to ensure all payments have been properly credited
Final Thoughts
Making your AmTrust North America bill payments shouldn’t be a hassle, and with all these options, it doesn’t have to be. Whether you prefer the simplicity of Easy Pay, the convenience of AutoPay, or the flexibility of PAYO solutions, AmTrust has designed their payment systems with your business needs in mind.
I personally appreciate how AmTrust continues to expand their payment options, making it easier for businesses like mine to manage insurance payments efficiently. The ability to pay online without creating an account is particularly helpful for those one-off situations or when delegating payment tasks to team members.
Remember that managing your insurance payments promptly not only keeps your coverage active but can also help avoid unnecessary fees or coverage issues. With AmTrust’s variety of payment methods, there’s really no excuse for missing a payment.
Have you tried any of these payment methods with AmTrust? Which one works best for your business? I’d be interested to hear about your experiences in the comments below!
For the most up-to-date information on AmTrust’s payment options, you can always visit their official payment page at https://amtrustfinancial.com/payments or contact their customer service team directly.

Pay-As-You-Owe® (PAYO®) Our PAYO® solution makes workers’ compensation insurance premium payments as seamless as possible. PAYO® works with approved payroll companies to calculate premium payment on what is owed each pay period based on the monthly reports issued to AmTrust.
- Improved cash flow because premium is paid with actual payroll
- Reduced potential of additional or return premium at audit
- Simplified process because your payroll company handles payment and calculation
Confirm that your payroll company has adequate information on their workers’ compensation report, AmTrust requests a copy of the report and information on how the company will submit the insured’s premium payment. To find out if a payroll company is approved or to submit a company for approval, please contact your AmTrust sales representative.
You can also pay by check, phone or providing a monthly self-report. For additional information on these options visit, Payment Options.
Not a member of our team? AmTrust appointed agents have access to all of our online resources, plus 24/7 support. Contact us to learn more.
AmTrust PAYO® (Pay-As-You-Owe) | AmTrust Insurance
FAQ
Where can I send a payment to AmTrust North America?
For payments regarding direct bill installments, down payments, quotes, audits or claims: AmTrust North America P.O. Box 6939 Cleveland, OH 44101-1939 For payments and correspondence regarding MSA, agency billed, return commissions, PAYO or premium finance: AmTrust North America P.O. Box 5849 Cleveland, OH 44101-0849 For overnight payments:
Does AmTrust North America offer in-person payments?
In-person payments allow you to talk to an agent and get same-day payment processing. For hassle-free payments, AmTrust North America offers two options to automate your insurance premiums: AutoPay – Payments automatically deducted from your bank account monthly. Enroll through the online portal. PAYO® – Payments match your monthly payroll totals.
How do I pay my AmTrust North America Insurance Bill online?
The fastest way to pay your AmTrust North America insurance bill is through the AmTrust Online policyholder portal. This secure website allows you to make a one-time payment or set up recurring automatic payments. Follow these simple steps to pay online Online payments via AmTrust Online are fast, convenient, and secure.
What payment options does AmTrust offer?
Some payment plans require a minimum premium amount to qualify. This is determined during the underwriting and policy quote process. For more information about our payment options, contact your sales representative or call 877.528.7878. Discover AmTrust payment options, including Pay-As-You-Owe, auto-pay, online payments and more.
Does AmTrust offer online bill pay?
AmTrust provides insurance coverage for small and midsize businesses across a wide range of industries. They make paying your policy premium quick and convenient through online bill pay. This guide will outline the online payment options AmTrust offers through their website and portal.
How do I contact AmTrust North America?
Contact Claims: 888-239-3909
Our claims center is staffed with specialists who are there to assist when you have reported an incident.
Does AmTrust take credit cards?
AmTrust accepts all major credit cards including Visa, MasterCard, American Express and Discover. Credit Cards and E-Check payments can be made over the phone by calling 877-528-7878.
What is AmTrust online?
AmTrust provides insurance protection, warranty programs and risk management expertise to small businesses, professional and financial services firms, …
How do I file a claim with AmTrust?
To Report a Workers’ Compensation Claim (24 hours a day / 7 days a week), please call 888-239-3909 or submit online. Policyholders should file all claims regardless of whether they think the employee’s injury is work-related, or not. Early claim reporting is essential to a better claim outcome.