Hours of operation: For your convenience, the billing department is available to take calls from 8 a.m. to 8 p.m. Mondays through Thursdays, from 8 a.m. to 5 p.m. Fridays, and from 9 a.m.-1 p.m. Saturdays.
How to Pay Your Denver Health Medical Bills Without the Headache
Let’s face it – nobody likes dealing with medical bills. But if you’re a Denver Health patient or member of their health plans, I’ve got good news! Paying your Denver Health bills doesn’t have to be a complicated process. In fact, Denver Health offers several easy ways to handle your payments, whether you’re dealing with medical services bills or monthly premiums for your health plan.
As someone who’s navigated the Denver healthcare system for years, I wanted to create this comprehensive guide to help others understand all the options available for Denver Health bill pay Trust me, it’s way easier than you might think!
Understanding Denver Health Billing: Medical Bills vs. Premium Payments
Before diving into payment methods, let’s clarify something important. There are two main types of payments you might need to make with Denver Health:
- Medical Service Bills – These are bills for actual healthcare services you received at Denver Health facilities
- Premium Payments – These are regular monthly payments for your Denver Health Medical Plan insurance coverage
The payment processes for these two types are slightly different, so I’ll cover both throughout this article.
Denver Health Medical Bill Payment Options
If you’ve received treatment at a Denver Health facility and need to pay your medical bill you have several convenient options
Online Bill Payment
The quickest and easiest way to pay your Denver Health medical bills is through their online payment portal. Here’s how:
- Visit the Denver Health billing website
- Look for the “Pay Bill” option
- Enter your account information
- Follow the prompts to complete your payment
You can use credit cards, debit cards, or electronic transfers from your bank account. The system is secure and provides immediate confirmation of your payment.
Pay by Phone
If you prefer speaking with someone directly or don’t have internet access, Denver Health makes it easy to pay by phone:
- Call the billing department at their dedicated number
- Have your account information and payment method ready
- A representative will assist you with processing your payment
This option is perfect for those who might have questions about their bill while making a payment.
Pay by Mail
Some of us still prefer the traditional way of paying bills. If that’s you, Denver Health accepts payments by mail:
- Make your check or money order payable to Denver Health
- Include your account number on your payment
- Mail it to the address provided on your billing statement
Just remember to allow enough time for mail delivery and processing before your due date!
Pay in Person
If you happen to be visiting a Denver Health facility, you can also pay your bill in person at most locations. Simply visit the billing or cashier office with your statement and payment method.
Denver Health Medical Plan Premium Payment Options
If you’re enrolled in a Denver Health Medical Plan (like Elevate Exchange, CO Option, Medicare Advantage, CHP+, Medicaid Choice, or a DHHA employer plan), here’s how you can pay your monthly premiums:
Set Up Autopay in MyDHMP Member Portal
The most convenient way to manage your premium payments is through autopay:
- Log into the MyDHMP Member Portal
- Navigate to the payment section
- Select the autopay option
- Enter your payment information
- Choose your preferred payment date
With autopay, you’ll never have to worry about missing a payment again! The system will automatically deduct your premium each month.
If you haven’t set up your MyDHMP account yet, you’ll need the information from your member ID card to create one.
One-Time Online Payments
If you prefer making one-time payments each month instead of autopay, Denver Health Medical Plan has you covered:
- Visit the payment page on the Denver Health Medical Plan website
- Select “Make Payment” under “Pay Online”
- Enter your account information
- Complete your payment using credit card or electronic bank transfer
This option is great if you like to review your bill each month before paying or if your payment amount varies.
Pay by Phone
For premium payments, you can also call Denver Health Medical Plan directly:
- Call 303-602-2090
- Have your credit or debit card ready
- Follow the prompts to complete your payment
This is a quick option if you’re in a hurry or prefer speaking to a representative.
Pay by Mail
To pay your premium by mail:
- Make your check or money order payable to Elevate Health Plans
- Write your account number on your payment
- Mail to:
Elevate Health Plans
P.O. Box 5363
Denver, CO 80217
Important Deadlines and Grace Periods for Premium Payments
If you have an Elevate Health Plan (Exchange/CO Option), it’s crucial to understand the payment timelines:
- Your premium is due on the 25th of each month for the following month’s coverage
- For example, your payment for November coverage is due by October 25th
Grace Periods for Missed Payments
If you receive the Advance Premium Tax Credit (APTC):
- You have a three-month grace period to pay overdue premiums
- In the first month, claims will be processed normally
- In months 2-3, medical claims will be held and pharmacy claims will be denied
- If full payment is received within the grace period, held claims will be processed
- If payment isn’t received by the end of the grace period, coverage will be terminated
For members without APTC:
- You have a 31-day grace period
- If payment isn’t received by then, coverage will be terminated
Tips for Managing Your Denver Health Bills
After helping many friends navigate their Denver Health bills, I’ve learned a few tricks that might help you:
Keep Track of Your Account Number
Your account number is essential for all payment methods. Make sure to keep it handy or store it somewhere secure but accessible.
Save Payment Confirmations
Always save confirmation numbers or receipts when making payments online or by phone. These serve as proof of payment if there’s ever a question about whether your bill was paid.
Review Bills Carefully
Before paying, take a moment to review your bill. If something seems incorrect, don’t hesitate to call Denver Health’s billing department for clarification.
Set Calendar Reminders
If you’re not using autopay, set up calendar reminders a few days before your due date to ensure you never miss a payment.
What If I’m Having Trouble Paying My Bill?
Healthcare can be expensive, and Denver Health understands this. If you’re struggling to pay your bill, they offer several options:
Financial Assistance Programs
Denver Health provides financial assistance programs for qualifying individuals. These programs can significantly reduce your out-of-pocket costs.
Payment Plans
Can’t pay your bill all at once? No problem! Denver Health offers payment plans that allow you to spread your payments over time.
Contact Customer Service
If you’re facing financial hardship, reach out to Denver Health’s customer service. They can help identify programs you might qualify for or work out a payment arrangement that fits your budget.
Frequently Asked Questions About Denver Health Bill Pay
Can I pay someone else’s Denver Health bill?
Yes! You can pay for family members or others. You’ll need their account number and billing information.
What if I don’t know my account number?
Denver Health Medical Plan has options for making payments even if you don’t know your account number. Select the “I don’t know my account number” option on their payment page.
Are there fees for making payments?
Most payment methods don’t incur additional fees, but it’s always good to confirm at the time of payment.
What payment methods are accepted?
Denver Health typically accepts credit cards, debit cards, electronic bank transfers, checks, and money orders.
What if I think there’s an error on my bill?
Contact Denver Health’s billing department immediately if you believe there’s an error on your bill. Have your account information ready when you call.
Conclusion: Simplifying Your Denver Health Payments
Managing healthcare bills doesn’t have to be stressful. With these various payment options, Denver Health makes it as convenient as possible to stay on top of your financial responsibilities.
Whether you prefer the simplicity of autopay, the directness of phone payments, or the traditional approach of mailing a check, there’s an option that will work for your lifestyle. The most important thing is choosing a method that helps you ensure your payments are made on time.
Remember, if you ever have questions about your Denver Health bill or payment options, don’t hesitate to contact their customer service. They’re there to help make the process as smooth as possible!
Have you found a particular method of paying your Denver Health bills especially convenient? I’d love to hear about your experiences in the comments below!
Need Assistance?
If you have questions about your bill or payment options, contact Denver Health:
- Health Plan Services: 303-602-2090
- Visit the Denver Health website
- Submit questions through their online form
Remember, staying current on your healthcare payments ensures you maintain continuous coverage and access to the care you need when you need it!
Physician and Facility Services
For billing purposes, and for most of our services, Denver Health is considered a hospital-based provider, which means that Denver Health is required to bill for facility and provider charges. As a result, you will receive one bill that includes both provider and facility charges for your visit at Denver Health.
- Hospital/Facility Fees – any separate charge or billing by a provider-based clinic in addition to a professional fee for physicians services that is intended to cover building, electronic medical records systems, billing, and other administrative and operational expenses. Learn more about Facility Fees and Colorado House Bill 23-1215 from the Colorado Hospital Association.
With MyChart, you can:
- View and print statements
- Pay your bill
- Set up a payment arrangement
- View and update insurance information
- View and print itemized bills
For questions about MyChart online bill pay, please call the MyChart Help Desk at 303-602-4380.
With our new electronic medical record system, MyChart, you can save time while you save paper! By signing up for paperless billing you will be able to receive e-mails, text messages, billing letters and set up reminders to pay your account balance. For questions about MyChart paperless billing, please call the MyChart helpdesk at 303-602-4380
