How to Pay Your Staples Bill: Complete 2025 Guide

Have you been scratching your head trying to figure out the best way to pay your Staples bill? I’ve been there too! As someone who regularly shops at Staples for both personal and business needs, I want to share everything I know about Staples bill pay options in 2025.

Important Update About Staples Credit Cards

Before diving into payment methods, there’s something crucial you need to know The Staples More Account credit cards issued by Citibank were closed on July 31, 2023. This is super important information if you’re still trying to use or manage one of these accounts!

If you previously had a Staples More Account credit card, here’s what this means for you:

• Your account is now closed
• You’ll continue receiving monthly statements until any remaining balance is paid in full
• You still need to pay off any existing balance on the card
• Returns on More Account purchases were accepted until September 30, 2023
• After October 1, 2023, returns are handled differently:
  • For online returns: reimbursement via check within 20 business days
  • For in-store returns: see a store associate for alternative reimbursement

Staples Rewards Continue Despite Card Closure

The good news is that you’ll still get rewards benefits as a Staples customer! You can access your rewards:

• In-store using your phone number
• By logging into your Staples Rewards account online
• Through the Staples Connect app

How to Pay Your Remaining Staples Credit Card Balance

If you still have a balance on your closed Staples credit card, here are your payment options:

1. Online Payment

This is probably the easiest way to manage your remaining balance:

1. Visit the Citi Retail Services website (the URL provided earlier)
2. Sign in with your user ID and password
3. Navigate to the payment section
4. Choose your payment method and amount
5. Submit your payment

The website is secure with 128-bit encryption to protect your personal information.

2. Phone Payment

If you prefer talking to a real person:

1. Call the customer service number on the back of your card
2. Follow the automated prompts for payment options
3. Have your banking information ready

3. Mail Payment

For those who like the traditional approach:

1. Send your payment to the address listed on your monthly statement
2. Include your account number on your check
3. Allow sufficient time for mail delivery and processing

Current Payment Methods for Staples Purchases

Since the Staples credit cards are no longer active, here are the current ways to pay at Staples:

In-Store Payment Options

• Cash
• Major credit cards (Visa, Mastercard, American Express, Discover)
• Debit cards
• Mobile payments (Apple Pay, Google Pay)
• Gift cards

Online Payment Options at Staples.com

• Major credit cards
• Debit cards
• PayPal
• Digital wallets
• Gift cards
• Store credit (from returns)

Special Options for Business Customers

If you’re a business customer who previously relied on the invoicing features of the Staples More Account don’t worry! Staples still offers invoicing options for qualified customers

1. Visit StaplesAdvantage.com to learn about business invoicing options
2. For more information, contact [email protected]
3. Or call (877) 826-7755 and select option #2

Managing Your Staples Rewards

Even without the Staples credit card. you can still earn and redeem rewards

1. Provide your phone number at checkout in-store
2. Ensure your rewards number is stored in your online profile for staples.com purchases
3. Check your Staples Rewards balance through your online account
4. Download the Staples Connect app for easy access to rewards

Paperless Options for Remaining Statements

If you still have a balance on your closed Staples credit card, you can enroll in paperless statements:

1. Log in to your account on the Citi Retail Services website
2. Look for the “Paperless Statements and Letters” section
3. Review and accept the terms and conditions
4. Confirm your email address to receive notifications

Benefits of going paperless include:

• Immediate access to statements
• Reduced paper waste
• Organized digital records
• Email notifications when new statements are available

Frequently Asked Questions About Staples Bill Pay

When did the Staples credit cards close?

The Staples Business More Account credit cards issued by Citibank officially closed on July 31, 2023.

Can I still earn Staples Rewards without the credit card?

Yes! You’ll continue to earn rewards as a valued Staples customer. Just provide your phone number at checkout or ensure your rewards number is linked to your online profile.

How do I check my rewards balance?

You can check your rewards balance by logging into your Staples Rewards account online, using the Staples Connect app, or asking a store associate.

What happens if I need to return something I purchased with my Staples credit card?

For returns after October 1, 2023:

• Online returns: You’ll receive reimbursement via check within 20 business days
• In-store returns: See a store associate for assistance

Who do I contact with questions about my closed Staples credit card?

Call the customer service number on the back of your card or refer to your monthly statements for contact information.

Does Staples offer any invoicing options for businesses?

Yes! Visit StaplesAdvantage.com to learn about invoicing options for qualified business customers.

Tips for Managing Your Staples Purchases in 2025

Without the Staples credit card, here are some tips for managing your Staples purchases:

1. Track Your Spending: Keep receipts and monitor your purchases through your Staples account.

2. Maximize Rewards: Make sure to provide your phone number or rewards information with every purchase.

3. Consider Alternative Credit: If you liked having a dedicated card for office supplies, consider a general business credit card with good rewards for office supply purchases.

4. Use AutoRestock: Staples offers subscription services for frequently purchased items, which can help with budgeting and planning.

5. Take Advantage of Easy Rewards: Don’t forget about Staples’ Easy Rewards program, which gives you 5% back in rewards and exclusive member deals.

My Experience with Staples Bill Pay

I’ve been a Staples customer for years, and the transition away from the Staples credit card was actually pretty smooth for me. I used to pay my Staples bill online every month, but now I just use my regular credit card for purchases and track my rewards through the app.

The biggest adjustment was remembering to provide my phone number at checkout to earn rewards, since it used to happen automatically with the credit card. But honestly, the store associates are great about reminding me!

Conclusion

While the Staples More Account credit cards are now closed, there are still plenty of convenient ways to make purchases at Staples and manage any remaining balance on your closed account. Whether you prefer to shop online or in-store, Staples continues to accept all major forms of payment while still offering rewards benefits to valued customers.

If you’re a business customer who relied on the invoicing features of the Staples More Account, be sure to check out the alternative options available through StaplesAdvantage.com.

Remember to keep an eye on those statements if you still have a balance, and don’t hesitate to contact customer service if you have any questions about your account. Happy shopping!