Have you ever found yourself scrambling to pay your Petro oil bill at the last minute? I’ve been there too, and it’s no fun! As someone who’s dealt with heating oil payments for years, I wanted to share all the convenient ways you can pay your Petro Home Services bill without the hassle
Why Understanding Your Petro Bill Payment Options Matters
Heating your home shouldn’t be complicated, and neither should paying for it Petro Home Services offers several methods to make payments easy and convenient for their customers Whether you prefer online payments, phone payments, or even automatic delivery with budget plans, Petro has got you covered.
Online Payment Options for Your Petro Oil Bill
Using My Account Portal
The most convenient way to pay your Petro oil bill is through their online My Account portal, Here’s how you can do it
- Visit the Petro website at https://www.petro.com/contact-petro/login
- Click on “Login Here” under “Login for My Account”
- Enter your login credentials
- Navigate to the payment section
- Follow the prompts to complete your payment
The My Account portal gives you access to additional services beyond just payments. You can view transaction information, manage notification and paperless settings, and access more payment options.
One-Time Payment Option
Don’t have a My Account login? No problem! Petro offers a one-time payment option that doesn’t require registration:
- Visit https://www.paymyenergyaccount.com/Login/oneTimePaymentEntry
- Enter your Account Number
- Enter the phone number associated with your account
- Click “Next” to proceed to payment options
- Complete your payment using your preferred method
Remember that payments made after 4PM will be processed on the next business day, so plan accordingly!
Phone Payment Options
If you prefer the personal touch or don’t have internet access, Petro makes it easy to pay by phone:
- For sales inquiries and payments: 888.735.5651
- For service-related questions: 800.645.4328
Their customer service representatives are available to help you process payments and answer any questions about your bill.
SmartPay: Automatic Payment Plans
I’ve found that one of the best ways to never miss a payment is to enroll in SmartPay, Petro’s automatic payment program. This service allows you to:
- Have your payment automatically withdrawn from your bank account or charged to your credit card
- Spread your heating costs evenly throughout the year
- Avoid large, unexpected bills during cold winter months
- Never worry about late fees
To enroll in SmartPay, you’ll need to access your My Account portal or call their customer service.
Creating a New MyAccount Login
If you’re a new customer or haven’t set up an online account yet, I highly recommend doing so. Having a MyAccount gives you more control over your Petro services:
- Go to https://www.petro.com/contact-petro/login
- Click on “Register Now”
- Follow the prompts to create your account
- You’ll need your account number and phone number to register
Once registered, you’ll have access to all the online features Petro offers, including bill payment, service scheduling, and delivery information.
Payment Deadlines and Processing Times
It’s important to be aware of Petro’s payment processing times:
- Payments made before 4PM are typically processed on the same day
- Payments made after 4PM will be processed on the next business day
- Online payments may take 1-2 business days to reflect in your account
Additional Services Available Through Your Account
Petro Home Services offers much more than just heating oil. Through your account, you can manage:
- Heating oil services and delivery
- Propane services
- HVAC services
- Generator services
- Service and protection plans
- Emergency services
Petro vs Other Oil Companies: Why Choose Petro
Petro Home Services stands out from other heating oil providers in several ways:
- 24/7 customer service availability
- Comprehensive service plans
- Bioheat® fuel options (cleaner, greener alternatives)
- Emergency weather services
- Flexible payment plans
We’ve been using Petro for our heating needs for years because of their reliability and customer service. Their payment options just make it even more convenient.
Common Issues When Paying Your Petro Bill
Account Number and Phone Number Errors
One common issue customers face is entering incorrect account or phone numbers when trying to make a payment. The system will display an error message: “Account number and phone number are required. Please check your entry and try again.”
To avoid this:
- Double-check your account number (found on your bill)
- Ensure you’re entering the phone number associated with the account
- Contact customer service if you’re unsure about your account details
Forgotten Passwords
If you’ve forgotten your MyAccount password:
- Click on the “Forgot Password” link on the login page
- Follow the instructions to reset your password
- Check your email for reset instructions
Special Payment Arrangements
Sometimes life happens, and you might need special payment arrangements. Petro understands this and offers:
- Budget plans to spread costs evenly throughout the year
- Financing options for new equipment purchases
- Special consideration during financial hardships
If you’re experiencing difficulty paying your bill, I recommend contacting their customer service directly rather than letting your account fall behind.
Seasonal Offers and Discounts
Petro regularly offers seasonal promotions that can help reduce your heating costs:
- Early fill discounts in the summer months
- Service plan discounts
- Referral rewards for bringing new customers
- Special equipment offers
Check their website or ask your service representative about current promotions when making your payment.
Moving or Changing Service?
If you’re planning to move or need to update your service:
- Contact Petro as soon as possible
- Update your account information
- Schedule final readings if necessary
- Make arrangements for service at your new location if it’s within their service area
Why I Recommend Setting Up Automatic Payments
After forgetting to pay my oil bill a couple times and having to rush to make last-minute payments, I switched to automatic payments through SmartPay. Here’s why I think it’s worth it:
- No more worrying about due dates
- Even monthly payments instead of seasonal spikes
- Potential discounts for auto-pay customers
- Peace of mind knowing your heat service won’t be interrupted
Keeping Track of Your Heating Oil Usage
One way to better manage your Petro oil bills is to track your usage. Through the MyAccount portal, you can:
- View your delivery history
- Track your consumption patterns
- Compare usage year over year
- Identify potential efficiency issues
This information can help you budget better and possibly identify ways to reduce your heating costs.
Contacting Petro Customer Service
If you have any questions about your bill or payment options, Petro’s customer service team is ready to help:
- Phone: 888.735.5651 (Sales) or 800.645.4328 (Service)
- Online: Through your MyAccount portal
- In-person: At your local Petro office (locations available on their website)
Tips for Reducing Your Petro Oil Bill
While we’re discussing payments, here are some ways to potentially lower your overall bill:
- Schedule regular maintenance for your heating system
- Consider upgrading to more efficient equipment
- Enroll in a service plan to prevent costly repairs
- Use programmable thermostats to optimize heating
- Consider Bioheat fuel options, which may be more efficient
- Take advantage of seasonal specials and promotions
Paying your Petro oil bill doesn’t have to be complicated or stressful. With multiple payment options available—online through MyAccount, one-time payments without registration, phone payments, and automatic payment plans—you can choose what works best for your lifestyle and preferences.
I’ve found that setting up online access and automatic payments has been a game-changer for managing my heating expenses. No more last-minute scrambles or forgotten bills!
Remember, payments made after 4PM will be processed the next business day, so plan accordingly. And if you ever have questions or concerns about your bill, Petro’s customer service team is just a phone call away at 888.735.5651.

Already a My Account customer?
- You’re already pre-enrolled and should have already received a separate email with everything you need to complete registration and login for you to get started in My Account.
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