Bromodichloromethane, one of the total trihalomethanes (TTHMs), is formed when chlorine or other disinfectants are used to treat drinking water. Bromodichloromethane and other disinfection byproducts increase the risk of cancer and may cause problems during pregnancy. Click here to read more about disinfection byproducts.
Are you a Willingboro resident looking for easy ways to pay your water and sewage bill? I’ve got you covered! As someone who’s helped many neighbors navigate their Willingboro MUA payments, I wanted to share everything you need to know about handling your utility bills with the Willingboro Municipal Utilities Authority.
What is Willingboro MUA?
The Willingboro Municipal Utilities Authority (WMUA) provides water and sewerage services to residents of Willingboro New Jersey. They’re responsible for managing water quality sewage treatment, and billing for these essential services.
Located at 433 John F. Kennedy Way in Willingboro (zip code 08046-2119), the WMUA office is open Monday through Friday from 9:00 AM to 4:30 PM. You can reach them by phone at 609-877-2900 or by email at [email protected].
Ways to Pay Your Willingboro MUA Bill
There are several convenient options to pay your water and sewage bill
1. Pay Online
The easiest and most convenient way to pay your Willingboro MUA bill is through their online payment portal. WMUA offers a Smart Water Meter Portal where you can view and pay your bill electronically.
Steps to pay online:
- Visit the WMUA website at wmua.info
- Click on “Pay Your Bill Online”
- Login to your account or register if you’re a first-time user
- Follow the prompts to complete your payment
The online system accepts major credit cards and electronic checks. There might be a small convenience fee for using this service, but the time saved is totally worth it!
2. Pay in Person
If you prefer the traditional approach, you can visit the WMUA office during business hours to pay your bill in person:
- Location: 433 John F. Kennedy Way, Willingboro, NJ 08046-2119
- Hours: Monday through Friday, 9:00 AM – 4:30 PM
- Accepted payment methods: Cash, check, money order, or credit card
I’ve found that the staff is usually friendly and helpful when you visit in person plus there’s no processing fee when paying with cash or check!
3. Pay by Mail
You can mail your payment to:
Willingboro Municipal Utilities Authority
433 John F. Kennedy Way
Willingboro, NJ 08046-2119
When mailing your payment:
- Include your account number on your check or money order
- Allow sufficient time for mail delivery to avoid late fees
- Consider sending it at least 5-7 business days before the due date
4. Payment Drop Box
WMUA provides a secure drop box at their office location where you can drop off your payment 24/7. This is perfect for those times when you can’t make it during regular business hours.
Important: Never leave cash in the drop box! Only checks or money orders are accepted through this payment method.
Understanding Your WMUA Bill
Your Willingboro MUA bill typically includes charges for:
- Water usage
- Sewer services
- Any applicable fees or past due amounts
The bill shows your current meter reading, previous reading, and the amount of water used during the billing period. Rates are structured based on the type of service (residential or commercial) and usage volume.
What Happens If I Don’t Pay My Bill?
It’s important to note that WMUA has changed their policy regarding unpaid bills. According to their website:
“No More Shut-Offs Related to Billing. No More Payment Plans, WMUA is Continuing to Participate in Tax Lien Sale…”
This means that instead of shutting off your water for non-payment, unpaid bills may result in a tax lien against your property. Tax liens can have serious consequences, including:
- Additional fees and interest
- Negative impact on your credit score
- Potential foreclosure if left unresolved
The website prominently displays “Avoid Tax Lien Sale!” messages, emphasizing the importance of staying current with your payments.
Financial Assistance Options
If you’re struggling to pay your water bill, there are resources available:
NJ SHARES Financial Assistance
WMUA partners with NJ SHARES to provide financial assistance to eligible residents. Information about this program can be found on the WMUA website.
Payment Plans
While the website mentions “No More Payment Plans,” it’s always worth contacting WMUA directly if you’re experiencing financial hardship. Sometimes, special arrangements can still be made on a case-by-case basis.
Tips for Managing Your Willingboro MUA Bill
Here are some practical tips I’ve learned for keeping your water bills manageable:
- Check for leaks regularly – Even small leaks can significantly increase your water usage and bill
- Install water-efficient fixtures – Low-flow showerheads and toilets can reduce water consumption
- Track your water usage through the Smart Water Meter Portal
- Set up reminders for bill due dates to avoid late payments
- Consider auto-pay options if available through your bank or the online portal
Important Contact Information
Keep these numbers handy for any WMUA-related issues:
- Main Office: 609-877-2900
- Fax: 609-835-4645
- Water Emergencies: 609-877-3875
- Sewer Emergencies: 609-877-4962
- Email: [email protected]
Recent Updates from Willingboro MUA (2025)
Willingboro MUA regularly updates their services and procedures. Some recent developments include:
- Hydrant Flushing Schedule: Projected hydrant flushing is scheduled for October 2025
- Lead Service Line Inventory: WMUA is working to identify service line materials and has a dedicated section on their website for this purpose
- PFAS Concerns: The website mentions PFAS/PFOS issues related to drinking water and a settlement with NJDEP/DuPont
- Budget Amendments: Recent budget amendments were made in July and August 2025
Forms You Might Need
Willingboro MUA provides several forms on their website that might be useful:
- Owner Application for Water and Sewage Service
- Tenant Application for Water and Sewage Service
- Authorization to Bill Tenant/Owner
- Contact Information Update Form
- OPRA Request Form
My Experience with Willingboro MUA Billing
I’ve been a Willingboro resident for several years, and I’ve found that the online payment system works pretty good most of the time. There was one time last summer when the system was down for maintenance right when my bill was due, but a quick call to their office sorted everything out.
One thing I’ve noticed is that water usage tends to spike during the summer months, especially if you’re watering your lawn or garden. I started watering early in the morning instead of midday and saw a noticable difference in my bill!
FAQ About Willingboro MUA Bill Payments
When are WMUA bills due?
Bills are typically due within 30 days of issuance. The exact due date will be printed on your bill.
Can I set up automatic payments?
Yes, you can typically set up recurring payments through the online payment portal or through your bank’s bill pay service.
What should I do if I suspect a water leak?
Contact WMUA immediately at 609-877-3875 for water emergencies. Unaddressed leaks can result in very high water bills.
How can I dispute a bill that seems incorrect?
Contact the WMUA office at 609-877-2900 to discuss any billing concerns or discrepancies.
What if I’m moving out of my property?
You’ll need to complete the relevant forms to transfer billing responsibility. These forms are available on the WMUA website.
Are there separate bills for water and sewer services?
No, Willingboro MUA combines water and sewer charges into a single bill for your convenience.
Conclusion
Staying on top of your Willingboro MUA bill payments is crucial to avoid the complications of tax liens. With multiple payment options available, you can choose the method that works best for your schedule and preferences.
Remember, if you’re experiencing financial difficulties, reach out to WMUA or check if you qualify for NJ SHARES assistance before your account becomes delinquent.
For the most current information about rates, regulations, and payment options, visit the official Willingboro MUA website at wmua.info or contact their office directly.
Have you found another convenient way to manage your WMUA payments? I’d love to hear about your experiences in the comments below!
Dibromoacetic acid was found at 11 times above EWG’s Health Guideline.
The EWG Health Guideline of 0.03 ppb for dibromoacetic acid was defined by the California Office of Environmental Health Hazard Assessments public health goal, the level of a drinking water contaminant that does not pose a significant health risk. This health guideline protects against cancer and harm to fetal growth and development.
The state and national averages were calculated using the averages of the contaminant measurements for each utility in 2021-2023.
Dibromochloromethane, one of the total trihalomethanes (TTHMs), is formed when chlorine or other disinfectants are used to treat drinking water. Dibromochloromethane and other disinfection byproducts increase the risk of cancer and may cause problems during pregnancy. Click here to read more about disinfection byproducts.
How your levels compare
The EWG Health Guideline of 3 ppb for 1,1-dichloroethane was defined by the California Office of Environmental Health Hazard Assessment as a public health goal, the level of a drinking water contaminant that does not pose a significant health risk. This health guideline protects against cancer.
The state and national averages were calculated using the averages of the contaminant measurements for each utility in 2013-2023.
1,4-Dioxane is a solvent classified by the EPA as a likely human carcinogen. It contaminates groundwater in many states due to industrial wastewater discharges, plastic manufacturing runoff and landfill runoff.
