Are you tired of scrambling to pay your Clark Electric bill at the last minute? Trust me, I’ve been there! Last month, I nearly forgot my payment deadline and had to rush to find my checkbook. We all know how stressful managing utility payments can be, especially with our busy schedules. That’s why I’ve put together this comprehensive guide to help you understand all the convenient ways to pay your Clark Electric bill.
Understanding Your Clark Electric Bill
Before diving into payment methods, let’s get familiar with how Clark Electric billing works. Clark Electric Cooperative sends out bills around the 6th of each month. The payment is due upon receipt, but you have until approximately the 25th to pay before it’s considered late. Missing this deadline isn’t just stressful—it triggers a 3% penalty that nobody wants to pay!
If you continue to miss payments. things get more serious
- Delinquent/Disconnect notices typically go out around the 7th of the following month
- Failure to pay by the disconnection date may result in service interruption
- Additional charges apply for disconnection/reconnection services
Top 5 Ways to Pay Your Clark Electric Bill
1. SmartHub – The Digital Solution
SmartHub is honestly my favorite way to handle my electric bill. It’s Clark Electric’s electronic billing service that gives you complete control over your payments.
Benefits of SmartHub
- 24/7 access to your account
- Multiple payment options (checking, savings, credit card)
- Ability to view usage history
- Simple account management
To get started with SmartHub you have three options
- Visit cecoop.smarthub.coop
- Click the “New User” link to create an account
- Call 855-957-3735 for assistance
I personally switched to SmartHub last year, and it’s saved me so much time! No more hunting for stamps or worrying about mail delays.
2. Automatic Payment Plan (ACH)
If you’re like me and occasionally forget due dates, the Automatic Payment Plan might be your perfect solution. This FREE service automatically deducts your payment from your checking or savings account each month.
Why I love ACH payments:
- Zero effort after initial setup
- No checks to write
- No stamps needed
- No risk of late payments or penalties
Setting up automatic payments is simple:
- Go to SmartHub
- Click on “New User” to create your account
- Follow the prompts to set up automatic payments
- Alternatively, call 855-957-3735 for assistance
I switched to autopay last year and honestly can’t believe I waited so long!
3. Pay Stations
Sometimes nothing beats the convenience of paying in person. Clark Electric understands this and offers 8 different pay stations throughout their service area.
Pay stations are perfect for those times when:
- You prefer to pay with cash
- You want a physical receipt immediately
- You’re already running errands nearby
- You prefer face-to-face transactions
While the article didn’t list all locations, you can find the complete list of pay stations on the Clark Electric website.
4. Mail or In-Person Payment
Traditional payment methods are still available for those who prefer them:
Mail:
- Use the return envelope included with your bill
- Always include the bottom portion of your billing statement
- Pay with check or money order (cash not recommended)
In Person:
- Visit the cooperative office in Greenwood, WI
- Check the Contact Us page for current hours
- After-hours payments can be made via night deposit box in the parking lot
5. Phone Payment
Need to make a quick payment? Clark Electric offers 24/7 phone payment options:
- Call 855-957-3735 anytime
- Have your account number ready
- Choose from credit/debit cards, checking, or savings accounts
I’ve used this option a few times when traveling, and it’s super convenient!
Clark Public Utilities Online Account
If you’re specifically looking for Clark Public Utilities (which is different from Clark Electric Cooperative), they also offer online account management through their MyAccount portal.
While both services provide electricity, they serve different areas and have separate payment systems. Make sure you’re using the correct service for your location!
Avoiding Late Fees and Service Interruption
Nobody wants to pay extra fees or deal with service disconnection. Here are my top tips for staying on top of your payments:
- Set calendar reminders on your phone for the 20th of each month
- Sign up for automatic payments to eliminate the risk completely
- Create a SmartHub account to check your balance anytime
- Pay a few days early to account for processing time
- Keep contact information updated to receive important notices
Seasonal Hours to Remember
Clark Electric Cooperative adjusts their business hours seasonally:
- November through April: 7:30am – 4:00pm
- May through October: 7:00am – 3:30pm
I made the mistake of showing up at 3:45pm last summer, only to find they’d already closed! Always double-check their hours before making an in-person visit.
What Happens If I Miss a Payment?
Life happens, and sometimes bills slip through the cracks. If you miss your payment deadline:
- A 3% penalty is added to your bill
- You’ll receive a delinquent/disconnect notice around the 7th of the following month
- Your service may be disconnected if payment isn’t received by the date on the notice
- Additional trip charges apply for posting disconnection notices and for disconnection/reconnection services
If you’re experiencing financial difficulties, it’s best to contact Clark Electric directly before your bill becomes past due. They may be able to work with you on payment arrangements or connect you with assistance programs.
Energy Assistance Programs
Speaking of assistance, Clark Electric recognizes that sometimes customers need help with their bills. Though not extensively covered in the payment options information, many electric cooperatives offer:
- Budget billing programs
- Payment assistance for qualifying households
- Information about energy efficiency to reduce costs
Contact Clark Electric directly to inquire about available programs if you’re facing financial hardship.
Making Your Bill More Manageable
Beyond payment options, here are some strategies I’ve used to keep my electric bills reasonable:
- Monitor usage through SmartHub to identify high consumption periods
- Implement energy efficiency tips from Clark Electric’s website
- Consider budget billing to spread costs evenly throughout the year
- Explore renewable energy options if available in your area
After-Hours Emergency Contact
While not directly related to bill payment, it’s always good to have Clark Electric’s emergency contact information handy:
- After-hours emergencies: 1-800-927-5707
- Regular business: 1-800-272-6188
My Personal Experience with Clark Electric Payments
When I first moved to the area, I was stuck in the old habit of mailing checks. Every month, I’d hunt for stamps, worry if my payment would arrive on time, and occasionally forget until the last minute. After one particularly close call that nearly resulted in a late fee, I decided to try SmartHub.
The setup was surprisingly easy, taking less than 10 minutes. Now, I can check my usage anytime, see past bills, and never worry about missing a payment. I’ve even noticed patterns in my electricity use that have helped me reduce my bill by about 15%!
For anyone still writing checks or making special trips to pay in person, I strongly recommend giving SmartHub a try. It’s transformed how I manage not just my electric bill, but all my utilities.
We’re all different, and what works for me might not be your preferred method. The good news is that Clark Electric offers enough payment options that everyone can find something convenient:
- Tech-savvy customers: SmartHub online payments
- Busy folks who hate deadlines: Automatic Payment Plan
- Those who prefer personal interaction: Pay stations or office visits
- Traditional payers: Mail-in options
- Last-minute payers: Phone payment system
Whatever method you choose, the key is finding what fits seamlessly into your life so you never have to worry about late fees or service interruption.
Have you tried any of these payment methods? Which one works best for your lifestyle? Feel free to share your experiences in the comments below!

If you already have a SmartHub account, sign in below.
SmartHub is a web and mobile app that allows you to do business with Clark Energy like never before:
- Manage your account
- View and pay your bill free of charge
- Enroll in Auto Pay
- Monitor usage
- Report power outages
- Request security light maintenance
- Request service disconnect
- Receive important notices
Disconnects PSA Clark
FAQ
How do I make a payment at Clark Electric?
You may bring your payment to the cooperative office in Greenwood, WI. Hours are as listed on the Contact Us page. We also have a night deposit box across the parking lot from our front door. You can make secure payments 24/7 on your account by calling 855-957-3735. Have your Clark Electric account number available.
Does Clark Electric offer electronic billing services?
Clark Electric offers SmartHub electronic billing services to our members. SmartHub allows you to decide how you would like your payment processed, from your checking account, savings account or by credit card. Please click here to access to the login page. Once there you can login or sign up as a New User.
Do Clark Energy employees collect payments in the field?
Clark Energy employees no longer collect payments in the field. If a Clark Energy employee comes to your home to disconnect service, a $30 fee will be added. If your service is disconnected, a $40 reconnect fee will be added to your account balance. The total amount owned on your account must be paid in order for service to be restored.
What happens if a Clark Energy employee comes to my home?
If a Clark Energy employee comes to your home to disconnect service, a $30 fee will be added. If your service is disconnected, a $40 reconnect fee will be added to your account balance. The total amount owned on your account must be paid in order for service to be restored. Clark Energy only reconnects service during regular business hours.
What is Clark Energy smarthub?
SmartHub is a web and mobile app that allows you to do business with Clark Energy like never before: How To Register for SmartHub? If you are new to SmartHub and would like to create an account, follow the steps below. If you have registered your email and account information with Clark Energy’s ebill program, you are a SmartHub user.
Who is Clark Energy Cooperative?
Clark Energy Cooperative is a not-for-profit electric utility headquartered in Winchester, Kentucky. We provide electric services to more than 27,000 accounts (meters) in 11 east central Kentucky counties. As a cooperative, we differ from investor-owned utilities in that we are owned by the members we serve and not by stockholders in another area.