Are you tired of writing checks or making trips downtown just to pay your Burbank utility bills? I’ve been there too! As a longtime Burbank resident, I’ve discovered all the ins and outs of the city’s payment options, and I’m excited to share everything I’ve learned about the City of Burbank bill pay system.
Whether you’re looking to pay your water bill, handle a parking citation, or renew your business license, Burbank offers several convenient payment methods that can save you time and hassle. Let’s dive into all the details so you can choose the option that works best for your lifestyle.
What Bills Can You Pay Online in Burbank?
The City of Burbank makes it easy to pay various bills and fees online through their official portal. Here’s a comprehensive list of what you can pay:
- Water & Power Bill (the most common utility payment)
- Business License Renewal
- Business Tax Renewal
- Parking Citations
- Building Permits (requires application submittal first)
- Animal Shelter Pet Licensing
- Fire Safety Officer fees (prepayment of 4-hour minimum)
- Traffic Accident Reports
- Recreation Programs & Activities fees
Burbank Water and Power Bill Payment Options
Since most residents need to pay their BWP bills regularly, let’s start with the different ways you can handle your water and power payments.
Online Account Manager
The most convenient way to pay your Burbank Water and Power bill is through the Online Account Manager. This service allows you to:
- View your current and past bills
- Make one-time payments
- Set up automatic payments
- Track your utility usage
- Receive paperless billing
To get started, you’ll need to register for an account on the BWP website. The registration process is pretty straightforward—just have your account information handy when you sign up.
Pay Without Logging In
Don’t wanna create an account? No problem! BWP offers a “Pay Utility Bill – No Log In Required” option right on their homepage at burbankwaterandpower.com This quick payment option is perfect for one-time payments when you don’t want to go through the hassle of logging in
FlashPay Enrollment
Another option available to BWP customers is FlashPay, This service allows for automatic payments to be deducted directly from your checking or savings account You can enroll through the FlashPay Enrollment Form on the BWP website
Budget Billing Program
If your concerned about fluctuating utility costs, BWP offers a Budget Billing Program that averages your annual utility costs to give you a more consistent monthly payment. This can make budgeting easier, especially if your usage varies significantly between seasons.
Financial Assistance Programs
If your struggling to pay your utility bills, Burbank Water and Power offers several financial assistance options:
- BUSS Program – Provides assistance to qualifying residents
- Lifeline Program – Offers discounted rates for elderly or disabled customers with limited income
- Life Support Program – Provides special consideration for customers who rely on life-support equipment
Other City of Burbank Bills and Payments
Parking Citations
Got a parking ticket? You can pay it online through the City of Burbank’s “Pay Online” portal. Just have your citation number and license plate information ready.
Business License and Tax Renewal
Business owners can conveniently renew their licenses and pay taxes through the online portal. This saves a trip to City Hall and lets you handle these essential business requirements anytime, day or night.
Building Permits
While you can pay for building permits online, it’s important to note that you must submit your application first. Once your application is processed, you’ll receive instructions on how to complete the payment.
Recreation Programs
Planning to join a city recreation program or activity? You can pay the fees online through the payment portal, making registration a breeze.
Benefits of Using Burbank’s Online Payment Systems
Why should you consider using the online bill pay options? Here are some compelling reasons:
- 24/7 Convenience – Pay bills anytime, not just during business hours
- Save Time – No driving, parking, or waiting in line
- Track Payment History – Easy access to your payment records
- Environmentally Friendly – Reduce paper waste with online billing
- Peace of Mind – Immediate confirmation of payments
Tips for Using Burbank’s Online Payment System
From my personal experience, here are some helpful tips:
- Set Calendar Reminders – Even with online options, don’t forget your due dates!
- Keep Confirmation Numbers – Always save your payment confirmation as proof
- Update Contact Info – Make sure your email and phone are current for important notifications
- Check for Discounts – Some payment methods might offer small discounts or avoid convenience fees
- Use Secure Networks – Avoid paying bills on public WiFi for security reasons
Frequently Asked Questions About Burbank Bill Pay
Is there a fee for paying online?
Most online payment options through the City of Burbank don’t charge additional fees, but some third-party payment processors might add a small convenience fee. Always check the fee disclosure before completing your transaction.
What if I miss a payment deadline?
Late payments may result in penalties or service interruptions. If you’re concerned about missing a deadline, contact the appropriate department directly:
- For Water & Power bills: (818) 238-3700
- For other City services: Check the specific department on the City of Burbank website
Can I schedule recurring payments?
Yes! For utility bills, the Online Account Manager allows you to set up automatic payments. This feature ensures you never miss a payment deadline.
What payment methods are accepted online?
Most online payments accept major credit/debit cards. For utility bills, you can also set up direct bank account payments through services like FlashPay.
Is online bill pay secure?
The City of Burbank uses encryption and secure processing standards to protect your payment information. However, always ensure you’re on the official City of Burbank website (burbankca.gov or burbankwaterandpower.com) before entering payment details.
Alternative Payment Options
Not comfortable with online payments? Burbank still offers several alternative methods:
By Phone
Many city services accept payments by phone. For Water & Power bills, call (818) 238-3700 during business hours (Monday-Friday, 8:00 a.m. – 5:00 p.m.).
By Mail
You can mail checks or money orders to the appropriate department. For BWP payments, use the address:
164 W. Magnolia Blvd.
Burbank, CA 91502-1720
In Person
If you prefer face-to-face transactions, you can pay at:
- Burbank Water and Power: 164 W. Magnolia Blvd.
- Burbank City Hall: 275 East Olive Avenue
Staying Connected with the City of Burbank
Want to stay updated on payment deadlines, service changes, and community news? The City of Burbank offers several ways to stay connected:
- Email Notifications – Sign up on the City website
- Social Media – Follow @BurbankCA on Instagram, Facebook, and X (formerly Twitter)
- YouTube – Subscribe to @TheBurbankChannel for video updates
- BWP Newsletters – Regular updates on utility services and programs
Final Thoughts
Managing your City of Burbank bills doesn’t have to be a hassle. With the variety of payment options available, you can choose what works best for your lifestyle. I’ve found that setting up automatic payments through the Online Account Manager has saved me countless hours and late fees over the years.
Remember that the city staff are there to help if you have questions or encounter difficulties with any payment system. You can contact City Hall at (818) 238-3700 or visit their website at burbankca.gov for more information.
The next time your Burbank utility bill arrives, try one of these convenient payment methods and experience the difference for yourself. Your future self will thank you for the time saved and the peace of mind gained!
Have you tried any of these payment methods? Which one works best for you? I’d love to hear about your experiences in the comments below!
Resources to Remember
- City of Burbank official website: www.burbankca.gov/pay-online
- Burbank Water and Power: www.burbankwaterandpower.com
- BWP Customer Service: (818) 238-3700
- Burbank City Hall: 275 East Olive Avenue, Burbank, CA 91502
By taking advantage of these convenient payment options, you’ll spend less time worrying about bills and more time enjoying everything our wonderful city has to offer!
Set Up Automatic Payments
Enroll in Automatic Payments and never miss a due date again! Login to your online account and select your automatic payment options to enjoy this convenient way of paying your monthly bill. Your enrollment date must be more than two days prior to the due date on your bill. Enroll in Automatic Payments using your bank account information with no processing fee. Credit/Debit card payments are subject to a $2.99 processing fee up to $400 and a 1.99% fee for payments over $400, per transaction.
Make a Payment by Phone
You will need your BWP account number and your personal identification number (PIN) number to make a payment over the phone. If you do not have your account or pin number, please call BWP Customer Service at (818) 238-3700, Monday through Friday from 7:30am to 5:00 pm. If you know your balance and would like to make a payment, you can call our direct payment line 24/7 at (818) 237-9108. One-time payments by bank account (ACH) are subject to a $2.99 processing fee per transaction. Credit/Debit card payments are subject to a $2.99 processing fee up to $400 and a 2.50% fee for payments over $400, per transaction.
