We all have to pay our bills, and the Linn County Recs billing services makes it easy for residents in the area to do so. This article is here to provide helpful information about Linn County Recs billing services, such as how to pay a bill, how to check outages maps, where to find customer service, and a phone number for further assistance. Knowing this information is important for Linn County Rec customers so they can stay informed and on top of their utility bills.
Are you tired of forgetting to pay your electric bill on time? Struggling to remember where to send your payment or which payment options are available? As a Linn County REC member myself, I’ve been there! Let me walk you through everything you need to know about paying your Linn County REC bill with all the convenient options they offer.
Why Linn County REC Bill Pay Matters
Paying your electric bill on time isn’t just about avoiding late fees—it’s about maintaining reliable service and contributing to our local cooperative. Unlike big utility corporations, Linn County REC is owned by us, the members they serve. That’s why they offer so many flexible payment options to fit our different needs and schedules.
SmartHub: The Most Versatile Option
SmartHub is hands-down the most convenient way to handle your Linn County REC bill payments. I started using it last year and won’t ever go back to paper checks!
What is SmartHub?
SmartHub is Linn County REC’s online account management platform that lets you
- Access your account 24/7
- Pay your bill instantly
- View your usage history
- Set up automatic payments
- Receive notifications
How to Access SmartHub
You can access SmartHub in three easy ways:
- Online: Visit https://linncountyrec.smarthub.coop/
- Mobile App: Download from the App Store or Google Play
- Through Linn County REC website: Go to www.linncountyrec.com and click “Pay Now”
Setting Up Your SmartHub Account
If your new to SmartHub, setting up is super easy:
- Click the SmartHub link on the Linn County REC website
- Select “New User” registration
- Enter your account number (found on your bill)
- Create your username and password
- Provide your email for account verification
Once registered, you’ll have instant access to all your account information and payment options!
Payment Options Beyond SmartHub
While SmartHub is great, Linn County REC understands that different members have different preferences. Here are all your other options:
One-Time Payments
By Phone
Need to make a quick payment? Just call 1-844-966-2052 to pay using
- Credit card
- Debit card
- Electronic check
You’ll need:
- Your Linn County REC account number
- Your 4-digit PIN (initially the last 4 digits of the account holder’s Social Security number)
Online One-Time Payment
If you don’t want to create a SmartHub account but still want to pay online, use the One-Time Payment option on their website. Payments update to your account within 5 minutes!
Automatic Payment Options
Direct Pay
This is my personal favorite! With Direct Pay, your bill is automatically paid from your checking or savings account on the 20th of each month (or next business day). No more forgetting!
Important notes about Direct Pay:
- Linn County REC transmits bank drafts 48 hours before the withdrawal date
- Withdrawals don’t happen on weekends or holidays
- The transmittal date is typically between the 16th and 18th
- If you sign up after the transmittal date, your payment won’t be taken until the following month
Recurring Credit/Debit Card Payment
Similar to Direct Pay, but uses your credit or debit card. Payments are processed on the 25th of each month (or next business day).
Key points:
- Must go through a complete billing cycle to take effect
- Changes to existing authorizations are made immediately
- Great if you want to earn credit card rewards on your bill payments!
In-Person Payment Options
Payment Kiosks
Linn County REC offers 24-hour payment kiosks at two locations:
- Marion office
- North Liberty operations center
The kiosks accept:
- Cash
- Credit cards
- Electronic checks
You’ll need your account number when using the kiosk.
MoneyGram
Need to pay with cash but can’t get to a Linn County REC office? Use MoneyGram! Find a MoneyGram location anywhere across the country and bring:
- Cash payment
- Your Linn County REC account number
- Receive code: 15106
Understanding Payment Timing and Deadlines
It’s crucial to understand when payments are processed to avoid late fees:
- Direct Pay: Withdraws 5 days before due date (usually the 20th)
- Recurring Credit/Debit Card: Processes on the 25th
- One-Time Payments: Update within 5 minutes
- Payment Errors: Must be reported immediately by calling 319-377-1587
- Credit/Debit Card Reversals: Must be completed by 4:00 p.m. CDT same day
Troubleshooting Common Bill Pay Issues
What if I made a payment error?
If you notice an error in your payment, contact Linn County REC immediately at 319-377-1587 or toll-free at 1-800-332-5420. For credit or debit card payment reversals, you must call by 4:00 p.m. CDT on the same day the transaction was made.
Why isn’t my automatic payment working?
There could be several reasons:
- You signed up after the transmittal date for the current month
- Your account has insufficient funds
- Your credit card expired or was replaced
- There might be a technical issue with the payment system
Call Linn County REC’s customer service at 319-377-1587 to resolve these issues.
Why I Love Being a Linn County REC Member
As someone who’s lived in Linn County for years, I truly appreciate that we’re not just customers—we’re member-owners of our electric cooperative. That’s why they offer so many payment options to accommodate our different needs.
When you call with questions, you’re talking to local people who live and work alongside us. That personal touch makes a huge difference when you’re dealing with something as important as your electricity service.
Additional Account Resources
Beyond bill payment, Linn County REC offers members several helpful account resources:
- Usage monitoring: Track your electricity consumption patterns
- Start/Stop Service: Convenient options when moving
- Update Your Information: Keep your contact details current
- Billing Options: Choose paperless billing to save trees!
Need Help? Contact Information
If you need assistance with bill payments or have questions, Linn County REC’s friendly staff is ready to help:
- Local Phone: 319-377-1587
- Toll-Free (Iowa Only): 1-800-332-5420
- Bill Payments: 1-844-966-2052
- Business Hours: Monday-Friday, 7:30 AM – 4:00 PM
Locations
Marion Headquarters
5695 REC Drive
P.O. Box 69
Marion, IA 52302
North Liberty Operations Center
(Kiosk available 24/7)
Final Thoughts
Managing your Linn County REC bill payments doesn’t have to be complicated! With so many convenient options—from high-tech solutions like SmartHub to traditional methods like payment kiosks—you can choose what works best for your lifestyle.
I personally switched to Direct Pay last year and love the peace of mind knowing my bill is always paid on time. No more late fees or worrying about missing a payment while on vacation!
What’s your preferred way to pay your Linn County REC bill? Have you tried SmartHub yet? Whatever method you choose, our local cooperative makes it easy to stay connected while managing your account your way.
Remember, as a cooperative member, you’re not just a customer—you’re an owner of Linn County REC. That’s the cooperative difference!

Linn County REC Rebates & Incentives
Linn County REC offers a variety of rebates and incentives to help customers reduce their energy costs and improve the efficiency of their homes and businesses. Residential and business customers in Linn County, Iowa, can take advantage of a variety of rebates and incentives to reduce the cost of energy-efficient upgrades and products.
One popular incentive offered by Linn County REC is its Weatherization Assistance Program, which provides customers with free or low-cost energy efficiency upgrades to their homes. Through this program, customers can receive free weatherization measures such as air sealing, insulation, and window improvements. Customers are also eligible for rebates up to $500 for appliances and equipment purchases.
Additionally, the Co-op offers its Smart Energy Savings Program, which provides customers with rebates up to $200 to purchase and install efficient lighting and water-heating systems. Customers can also save money on the purchase and installation of other energy-efficient products, such as programmable thermostats, air-source heat pumps, and heat pump water heaters.
Linn County REC also offers its Home Performance with ENERGY STAR® program. This program helps homeowners identify and prioritize improvements that can lower their utility bills and increase their home comfort. Through this program, customers are eligible for rebates of up to $500 for the installation of certain energy-efficient products.
For businesses, the Co-op offers a variety of energy-saving programs, such as its Business Lighting Retrofit Program. Through this program, businesses can receive rebates of up to $2,000 for the installation of energy-efficient lighting systems. The Co-op also offers a Business Energy Solutions program, which provides free energy assessments to help businesses identify energy-efficiency improvements. Additionally, businesses can receive rebates of up to $5,000 for the installation of approved energy-efficiency measures.
Through rebates and incentives programs, Linn County REC empowers customers to reduce their energy bills and increase the efficiency of their homes and businesses. By taking advantage of these programs, customers can save money and energy while also helping to protect the environment.
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Linn County REC Electric Rate Plans
Linn County REC offers a wide range of electric rate plans to suit residential and business customers. Residential rate plans include the Standard Rate, the Time-of-Use Rate, and the Levelized Billing Rate. The Standard Rate is a flat rate plan that charges one rate per kilowatt-hour of energy consumed, and is best for homes with consistent energy usage. The Time-of-Use Rate plan has different rates at different times of the day, so it can be beneficial for those who can manage their electricity usage to take advantage of lower rates during off-peak hours. the Levelized Billing Rate is best for those who want to spread their electric bills evenly across the year, without any fluctuations in rate or usage.
On the business side, Linn County REC offers the Standard Rate, the Time-of-Use Rate, and the Tiered Rate plans. The Standard Rate is similar to the residential plan, and is best for businesses with consistent energy usage. The Tiered Rate plan charges different rates for different energy usage tiers, so it is beneficial for larger businesses that use a lot of energy but may be able to manage their usage to take advantage of lower rates. the Time-of-Use Rate is the same as the residential plan, and it can be beneficial for businesses that can shift their energy usage to lower-rate off-peak hours.
Linn County REC also offers renewable energy plans for residential and business customers who want to support green energy sources. These plans charge a small premium to cover the additional cost of green energy sources, but provide an environmentally friendly option for customers who want to reduce their carbon footprint.
SmartHub: How To Pay Your Bill on Android Phone
FAQ
How do I pay my Linn County Rec Bill?
Cash, credit card and electronic checks are accepted methods of payment. Pay your Linn County REC bill in cash through MoneyGram. Find a MoneyGram location anywhere across the country. Simply bring a cash payment, Linn County REC account number, and receive code 15106. Payment processes may vary depending on your location.
How do I contact Linn County Rec?
Call us at 319-377-1587 or toll free in Iowa at 1-800-332-5420. Email us at [email protected] Linn County REC is owned by the people we serve. That’s why we call you members, not customers. We are local – living and working along side you.
Who owns Linn County Rec?
Linn County REC is owned by the people we serve. That’s why we call you members, not customers. We are local – living and working along side you.
How do I pay the Linn County Treasurer?
By mailing payment to Linn County Treasurer at 935 2nd Street SW, Cedar Rapids, IA 52404. Make check payable to Linn County Treasurer. Spring payments must be postmarked by March 31. Fall payments must be postmarked by Sept. 30. Via drop box in front of the Linn County Public Service Center.
Is Linn County Rec responsible for Internet Security?
Therefore, Linn County REC and its officers, directors, employees, and agents are not responsible for the security of any information transmitted via the internet. Linn County REC is not responsible for any breach of security or for the actions of any third parties that may obtain any personal information.
How do I access my REC account and pay my bill?
Linn County REC members can access their account and pay their bill through SmartHub. To create an account or log in, use the SmartHub link below. Watch SmartHub Introduction Video More informational videos on how to use SmartHub online from your computer, Android devices and iOS devices are available here.