Are you a customer of Highland Sewer and Water Authority looking for the most convenient ways to pay your monthly bill? I’ve been there too, searching through websites trying to figure out the best payment options. Today, I’m gonna share everything you need to know about Highland Sewer and Water bill pay methods that will save you time and hassle!
As a resident in the Johnstown area who uses Highland’s services, I’ve tried pretty much all their payment methods over the years. Let me walk you thru the different ways you can pay your Highland water and sewer bill, from traditional methods to online options that make life much easier.
Highland Sewer and Water Authority Payment Options
Highland Sewer and Water Authority offers several convenient ways to pay your bill. Here’s a breakdown of all available payment methods:
In-Person Payments
If you prefer the traditional approach of paying bills in person, you can visit:
Highland Sewer and Water Authority Office
- Address: 120 Tank Drive, Johnstown, PA 15904
- Office Hours: Tuesday – Friday, 8:30am – 4:00pm
The benefit of paying in person is that you can ask questions about your bill or discuss any concerns directly with customer service representatives
24/7 Drop-Off Payment Slot
Can’t make it during regular business hours? No worries! Highland provides a convenient drop-off payment slot that’s available
- 24 hours a day
- 7 days a week
This is perfect for those who work during regular office hours or prefer to drop off payments at their convenience.
Mail-In Payments
You can also mail your payment to:
Highland Sewer and Water Authority
120 Tank Drive
Johnstown, PA 15904
Remember to include your account number on your check and allow enough time for postal delivery before the due date to avoid late fees.
Online Payment Options
Highland Water offers multiple online payment platforms for those who prefer digital transactions:
1. Authority Pay Website
The most straightforward online payment method is through highland.authoritypay.com. This official payment portal allows you to:
- Create an account
- Pay your bills electronically
- View payment history
To use this service, you’ll need:
- Email address
- Password (that you create during registration)
- Your account information from your bill
2. Customer Portal
Another option is the Customer Portal at abs1206.abswebserver.com/abs/portal.main?id=06. This portal offers:
- Account management features
- Bill payment capabilities
For first-time users, you’ll need to:
- Click the “Enable Portal” button
- Enter your account number from your bill
- Create a password
Returning users simply enter their account number and password to access the system.
Setting Up AutoPay for Highland Sewer and Water Bills
One of my favorite features that Highland offers is AutoPay. I switched to this last year and honestly, it’s been a game-changer for me! No more forgetting due dates or rushing to make last-minute payments.
To enroll in AutoPay:
- Visit the Highland Sewer and Water Authority website
- Click on “Enroll in AutoPay” from the main menu
- Complete the enrollment form with your banking information
- Submit your application
With AutoPay, your payment will be automatically deducted from your designated bank account when your bill is due. This ensures you never miss a payment and don’t incur late fees.
Benefits of Online Bill Payment for Highland Water
There are several advantages to paying your Highland water and sewer bill online:
- Convenience: Pay anytime, anywhere with internet access
- Time-saving: No need to write checks, find stamps, or drive to the office
- Record-keeping: Electronic receipts and payment history are stored for you
- Security: Secure encryption protects your financial information
- Environmental benefits: Reduces paper waste from checks and envelopes
Common Questions About Highland Sewer and Water Payments
When are Highland water bills due?
Highland Sewer and Water bills are typically due within a specified timeframe after issuance. The exact due date is always clearly indicated on your bill. To avoid late fees, make sure to submit your payment before this date.
What information do I need to pay online?
To pay your Highland water bill online, you’ll need:
- Your account number (found on your bill)
- Valid email address
- Credit card or bank account information
- Billing address
Is there a fee for paying online?
Highland’s online payment systems may charge convenience fees for certain payment methods. These fees, if applicable, will be disclosed before you complete your transaction.
What should I do if I forgot my password?
If you’ve forgotten your password for the online payment portal:
- Visit the login page at highland.authoritypay.com
- Click on “Forgot Password?”
- Follow the prompts to reset your password
Can I set up payment reminders?
Yes! The online payment systems offer notification features that can remind you when a bill is due. This is super helpful for people like me who sometimes forget due dates!
Contact Information for Billing Questions
If you have questions about your bill or payment options, Highland Sewer and Water Authority’s customer service team is ready to help:
Main Office Phone: (814) 266-3146
Address: 120 Tank Drive, Johnstown, PA 15904
Office Hours: Tuesday – Friday, 8:30am – 4:00pm
Additional Highland Sewer and Water Authority Services
Beyond just paying your bill, the Highland Sewer and Water Authority website offers several other useful services:
- New customer information for both residential and non-residential services
- Service applications for new construction
- Water quality reports
- Conservation tips to help reduce water usage
- Leak detection information
- Cold weather tips to prevent frozen pipes
Tips for Managing Your Highland Water Bill
As someone who’s been a Highland customer for years, I’ve picked up some handy tips for managing water bills:
- Check for leaks regularly – Even small leaks can significantly increase your water bill
- Monitor your water meter – Learning to read your meter helps track usage
- Install water-efficient fixtures – Low-flow showerheads and faucets reduce consumption
- Consider a water audit – Identify ways to reduce water usage in your home
- Pay attention to outdoor watering – Lawn and garden watering can dramatically increase bills during summer months
My Personal Experience with Highland Water Bill Pay
When I first moved to the Highland service area, I was paying my bills by mail. This was fine, but sometimes I’d forget and end up paying late fees (oops!). Then I tried their drop-box, which was better for my schedule.
Last year, I finally set up AutoPay and it’s been amazing! The system is easy to use, and I love not having to remember another monthly task. The peace of mind knowing my bill is always paid on time is totally worth it.
Conclusion
Highland Sewer and Water Authority offers multiple convenient ways to pay your bill, from traditional in-person and mail payments to modern online and automatic payment options. By choosing the method that works best for your lifestyle, you can ensure timely payments and avoid late fees.
I personally recommend setting up AutoPay or using the online payment portal if you’re comfortable with digital transactions. These methods have saved me tons of time and eliminated the stress of remembering payment deadlines.
Whether you prefer paper bills or electronic notifications, Highland Sewer and Water Authority has created a payment system designed to meet diverse customer needs.
Have you tried any of these payment methods? Which one works best for you? Feel free to share your experiences or ask questions about Highland’s payment options!
This article was last updated October 2025 with the most current Highland Sewer and Water Authority payment information. For the most up-to-date details, please visit www.highlandwater.net or contact their customer service department directly.
How do I set up water, sewer and trash services?
To activate water, sewer, and garbage services in Highland Village visit 2TurnItOn to set up service online, or download the “Application for Water Service” form and return it to Utility Billing by:
Email Fax: (972) 899-5100 or Deliver it in person at: 1000 Highland Village Road, Highland Village, TX 75077
Please be aware that a $150 deposit is required to set up service (customers who are 65 years of age or older are exempt). Applications that are submitted via email or fax will have the $150 deposit automatically added to the customers first bill. The deposit will be refunded to the customer after 12 consecutive months of monthly payments with no instance of late payment or on their final bill.
Questions about garbage and recycling services?
The City contracts with Republic Services for yard waste, trash, recycling, bulk waste and household hazardous waste pickup. For questions regarding trash/recycling services, i.e. missed pickup, service complaint, broken cart, etc., contact Republic Services at 972-316-0789 or email them at [email protected]. Republic Services provides every residence with one 95-gallon blue trash cart and one 95-gallon green recycling cart for automated pickup service. Additional carts can be requested for an additional $7.70 per month/per cart. Email [email protected] and provide your name, address and type of cart. A confirmation email will be sent upon receipt and an order will be placed.
