Exede Internet Bill Pay: Your No-Hassle Guide to Managing Your Satellite Internet Payments

Last updated November 2025

Hey there, internet friends! Today I’m gonna talk about something that might seem boring but is super important for those of us relying on satellite internet – paying your Exede internet bill. I’ve been using Exede (now Viasat) for years at my cabin in the mountains, and figured I’d share all my knowledge about their payment systems to make your life easier.

What Happened to Exede Internet?

First things first – if your scratching your head wondering why your Exede bill now says “Viasat,” your not going crazy! Exede Internet was rebranded as Viasat several years ago. The company decided to unify everything under the Viasat name, but many of us old-timers still call it “Exede” out of habit.

So if your searching for “Exede Internet bill pay” and getting redirected to Viasat websites, that’s totally normal! Same service, new name.

Ways to Pay Your Viasat (Formerly Exede) Bill

Let’s get down to business. You’ve got several options for paying that monthly internet bill

1. Online Payment Portal (Easiest Method)

Viasat’s EasyPay is definitely the most convenient way to handle your bill. Here’s what you need to know:

• Website: https://easypay.viasat.com/
• What You’ll Need: Your account number and either your zip code or phone number
• Payment Methods: Credit card, debit card, or electronic check

The online portal lets you:

• Make one-time payments
• Set up AutoPay (my personal favorite!)
• View your billing history
• Update your payment information

I personally use the AutoPay feature and haven’t had to think about my bill in years. It just comes out of my account each month, and I get an email confirmation. Super easy!

2. Pay By Phone

Not a fan of online stuff? No problem! You can call Viasat’s payment line at:

Phone Number: 1-888-842-7281

Just follow the automated prompts. You’ll need your account number handy, which you can find on your monthly bill.

3. Mail-In Payment

Yeah, some of us still like to mail checks! If that’s you (or if your internet is down and you can’t pay online), here’s where to send your payment:

Viasat Inc.P.O. Box 940015El Paso, TX 79994-0015

Remember to include your account number on your check to ensure proper crediting!

4. In-Person Payments

Some authorized Viasat dealers and retail locations accept in-person payments. Call customer service or check the website to find a location near you.

Setting Up AutoPay (The Smart Choice)

I’ve been using AutoPay for my Viasat service for years, and it’s honestly the best decision I’ve made. No more late fees because I forgot to pay!

Here’s how to set it up:

1. Go to https://easypay.viasat.com/
2. Log in with your account information
3. Look for the “AutoPay” or “Automatic Payments” section
4. Enter your preferred payment method
5. Choose your payment date (usually your bill’s due date)
6. Confirm and save your settings

AutoPay will automatically charge your card or bank account each month. You’ll still get bill notifications by email, so you can keep track of your charges.

What If I’m an EarthLink Customer?

This is where things get a bit confusing. EarthLink partners with Viasat to provide internet services in some areas. If you signed up through EarthLink but actually use Viasat’s network, you’ll need to pay your bill through EarthLink’s system instead.

For EarthLink customers, use:

• Website: https://pay.earthlink.net/
• Phone: 1-888-327-8454

Not sure if your an EarthLink customer? Check your bill! It should clearly state which company you’re paying.

Troubleshooting Common Bill Pay Issues

“Help! My Payment Won’t Go Through!”

Been there, done that! Here’s some quick fixes for common payment problems:

Credit Card Declined:

• Verify your card hasn’t expired
• Check that your billing address matches what’s on file with your bank
• Make sure you have sufficient funds available
• Try a different card if possible

Website Issues:

• Clear your browser cache and cookies
• Try a different browser (Chrome, Firefox, Safari)
• Check if your internet connection is stable
• Try the mobile website or app instead

If your still having issues, calling customer service is probably your best bet. The number is 1-866-347-3292.

Understanding Your Viasat Bill

One thing that confused me when I first signed up was understanding all the charges on my bill. Here’s a breakdown of what you might see:

If something on your bill looks weird or incorrect, don’t hesitate to call customer service for an explanation. Sometimes they can even adjust charges if there was a service outage or other issue!

Tips for Managing Your Viasat Internet Costs

Since we’re talking about paying bills, let me share some tips for keeping those costs manageable:

• Monitor your data usage through the Viasat app to avoid overage charges
• Use the “Free Zone” (typically between 3 AM and 6 AM) when data usage doesn’t count against your limit
• Check for promotions or discounts – Viasat occasionally offers deals for existing customers
• Bundle services if possible for better rates
• Set usage alerts to notify you when you’re approaching your data limit

What If I Can’t Pay My Bill Right Now?

Life happens. If your struggling to pay your internet bill this month:

1. Call Viasat customer service BEFORE your due date – They can sometimes offer payment extensions
2. Ask about payment arrangements – Some customers qualify for installment payments
3. Check if your eligible for any assistance programs – Viasat participates in some government subsidy programs

The worst thing you can do is ignore it! A quick call can often prevent disconnection and late fees.

FAQs About Viasat/Exede Bill Payments

When is my Viasat bill due?

Your bill is typically due 15 days after it’s issued. The exact date should be listed on your monthly statement and in your online account.

Can I change my billing date?

Yes, in many cases! Contact customer service to request a different billing cycle that better aligns with your paydays or other bills.

Will I get a paper bill in the mail?

Only if you specifically request it. Viasat has moved to electronic billing for most customers, but you can opt for paper billing by contacting customer service.

What happens if I pay late?

Late payments typically incur a fee (usually around $5-$10) and, if extended too long, can result in service interruption. If your service gets disconnected for non-payment, you’ll likely face a reconnection fee.

Does Viasat report to credit bureaus?

Yes, Viasat may report consistently late payments to credit bureaus, which could affect your credit score. Another reason to stay current or communicate with them if you’re having difficulties.

My Personal Experience with Viasat Billing

I’ve been a Viasat (formerly Exede) customer for over 7 years now, and I’ve had mostly positive experiences with their billing system. The transition from Exede to Viasat was a bit confusing at first, but the actual payment process hasn’t changed much.

The online portal is definitely more user-friendly now than it was a few years ago. I remember when making a payment used to be this complicated process that took forever to load on my satellite connection. Now it’s pretty quick and straightforward.

One thing I really appreciate is the email notifications. I get an alert when my bill is ready, another when the payment is processed, and even notifications when I’m approaching my data limit. Makes it super easy to stay on top of things.

Final Thoughts

Paying your Viasat (formerly Exede) internet bill doesn’t have to be complicated. With multiple payment options and a straightforward online portal, managing your account is easier than ever. The AutoPay option remains my top recommendation for hassle-free billing.

Remember that Exede is now Viasat, so don’t be confused when you see different branding. Your service hasn’t changed – just the name!

And if you do run into any issues or have questions about your bill, don’t hesitate to contact their customer service team. In my experience, they’ve always been helpful in resolving billing issues or explaining charges.

Do you have any tips or tricks for managing your satellite internet bill? Or any questions I didn’t cover? Drop a comment below and let’s chat about it!

Until next time, happy surfing!

-The Rural Internet Guy

P.S. Don’t forget – the easiest way to pay your Viasat bill is through their official online portal at https://easypay.viasat.com/. Bookmark it for quick access next time!