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Understanding Your Winslow Water Bill: Complete Payment Guide & Tips

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Billing is back on track and normal billing practices resumed May 1. The grace period on late fees, penalties and disconnections also ended May 1. Learn more in our Bill Resumption FAQs.

You can PAY your bill now online. To VIEW your bill or use other payment methods, including drive-throughs and a 24-hour drop box, see the tabbed table below.

Additional online services are listed in NEWS. For questions or comments about your water, sewer or stormwater bill, call CityLink 311 or 336-727-8000, or email CityLink.

You can make a one-time payment using a credit card (Visa, Mastercard, Discover) or electronic check.Youll need these numbers from your bill: 7-digit account number 4-digit PIN (last 4 digits of your customer number)PAY Bill Now You may also use the link above for DEPOSIT payments to start service.

VIEW Bill Now Click on Account Transaction Summary, then the link to save and view that dates bill.

Pay by bank draft to automatically deduct the amount of your bill from your bank account each billing cycle.

Hey folks! Today I’m gonna dive into everything you need to know about paying your Winslow water bill. As a resident myself, I’ve navigated the sometimes confusing world of utility payments, and I’m here to share the ins and outs with you. Whether you’re a new homeowner or just looking for easier payment options, this guide has got you covered!

How Winslow Township Handles Water and Sewer Billing

Winslow Township operates on a quarterly billing system for both water and sewer services. This means you’ll receive your bills four times a year rather than monthly. Let’s break down how this works:

Quarterly Billing Periods

The billing quarters are divided as follows

  • Quarter 1: January 1 – March 31
  • Quarter 2: April 1 – June 30
  • Quarter 3: July 1 – September 30
  • Quarter 4: October 1 – December 31

But here’s something important to understand – water consumption is billed for the PREVIOUS quarter. So when you get your bill in January, it’s actually for the water you used from October through December. This can be confusing at first, but once you understand the system, it makes tracking your usage easier.

Billing Schedule at a Glance

Here’s the full schedule that shows when meters are read when bills are sent and when payments are due

Quarter Sewer Service Period Water Service Period Meter Read Date Billing Date Due Date Water Shut-off Date
1 Jan-March Oct-Dec week of Dec 26th Jan 15th Feb 28th May 15th
2 April-June Jan-March week of March 25th April 15th May 30th Aug 15th
3 July-Sept April-June week of June 25th July 15th Aug 30th Nov 15th
4 Oct-Dec July-Sept week of Sept 25th Oct 15th Nov 30th Feb 15th

Water Billing Rates and Charges

Winslow Township uses a tiered billing system for water. The base rate covers your first 15,000 gallons, and then additional charges apply for higher usage. As of 2025, here’s what you can expect to pay

  • Base Rate: $106.00 per quarter (includes up to 15,000 gallons)
  • Excess Usage Rates (calculated in 10,000 gallon increments):
    • 15,001 – 25,000 gallons: $3.50 per 1,000 gallons
    • 25,001 – 35,000 gallons: $4.50 per 1,000 gallons
    • 35,001 – 45,000 gallons: $5.50 per 1,000 gallons
    • 45,001+ gallons: $7.00 per 1,000 gallons

So for example, if your household used 27,000 gallons in a quarter, your bill would be calculated like:

  • Base rate: $106.00
  • Excess 10,000 gallons (15,001-25,000): $35.00 ($3.50 × 10)
  • Excess 2,000 gallons (25,001-27,000): $9.00 ($4.50 × 2)
  • Total quarterly water bill: $150.00

Sewer Billing Information

Unlike water billing, sewer services are charged at a flat rate regardless of usage:

  • Quarterly Sewer Rate: $102.00

One important thing to remember if you live in Camden County (which Winslow Township is part of): you’ll receive TWO separate sewer bills:

  1. One from Winslow Township for the maintenance of the local sewer system
  2. One from CCMUA (Camden County Municipal Utilities Authority) for regional sewer treatment

So don’t panic if you get two bills – that’s normal! For questions about your CCMUA bill, you can call them directly at 856-541-3700.

Ways to Pay Your Winslow Water Bill

Now let’s get to the most important part – how to actually pay your bill! Winslow Township offers several payment options:

1. Mail Your Payment

The traditional way is to mail your check or money order (made payable to “Winslow Township Utilities Department”) to:

basic
Winslow Township Utilities Department125 South Route 73Braddock, NJ 08037

Pro tip: Always include your account number on your payment to ensure proper crediting to your account!

2. In-Person Drop Box

If you prefer not to mail your payment, there’s a convenient payment drop box located inside the Winslow Township Police Department. The best part? It’s accessible 24/7, so you can drop off your payment anytime that works for your schedule.

3. Online Payment Options

While the township website doesn’t specifically mention online payments, many municipalities now offer this convenience. I’d recommend calling the Collections Department at 609-567-0700 (press prompt #3) to ask about online payment options that might be available.

4. Automatic Payment Enrollment

Some residents find it easier to set up automatic payments through their bank’s bill pay service. This way, you never have to worry about missing a due date. Check with your bank about setting this up for regular quarterly payments.

Important Payment Deadlines & Penalties

Pay attention to these deadlines to avoid unnecessary fees:

  • Due Date: Bills are due on or before the 30th day of the month in which the bill is received
  • Grace Period: There’s a 10-day grace period after the due date
  • Late Penalty: After the grace period, a 12% penalty is applied
  • Disconnection Warning: If payment isn’t received within 15 days from the billing date, your service may be disconnected
  • Reconnection Fee: $50 service fee to restore disconnected service
  • Tax Lien: Unpaid balances may result in a lien against your property and inclusion in the tax sale held in the last quarter of the calendar year

Available Discounts & Special Programs

Good news for qualified residents! If you already receive property tax deductions, you may also qualify for discounts on your quarterly water and sewer bills. Contact either:

  • Tax Collector’s Office: 609-567-0700
  • Tax Assessor’s Office: 609-567-0700

They can provide information about qualification requirements and help you complete the necessary forms.

Tips for Managing Your Water Usage & Bill

1. Keep Track of Your Meter

Your water meter readings determine your bill, so it’s important to make sure:

  • The remote reader device is accessible from the street
  • It’s free from barriers, paint, or vegetation that might prevent accurate readings
  • Township workers can access meters for repairs and maintenance

2. Avoid Estimated Bills

If your meter can’t be accessed or read properly, you’ll receive an estimated bill. These estimates might not accurately reflect your actual usage, potentially resulting in overpayment.

Pro tip: Never pay an estimated bill! If you see that your bill is flagged as “estimated,” contact the Utility Department at (609) 567-0700 ext. 6003 or prompt #7 to schedule a meter upgrade, repair, or re-read.

3. Monitor for Leaks

Even small leaks can lead to big water bills over time. Common culprits include:

  • Running toilets
  • Dripping faucets
  • Irrigation system leaks
  • Water heater leaks

I once had a running toilet that added nearly $45 to my quarterly bill before I caught it! Do regular checks of your plumbing fixtures to catch issues early.

4. Water Conservation Strategies

The less water you use, the lower your bill. Here are some simple ways to reduce consumption:

  • Install low-flow showerheads and faucet aerators
  • Run dishwashers and washing machines only when full
  • Water lawns and gardens during early morning hours to reduce evaporation
  • Fix leaks promptly
  • Consider drought-resistant landscaping
  • Collect rainwater for outdoor plant watering

What To Do If You Have Problems With Your Bill

If you have questions or concerns about your water or sewer bill, here’s who to contact:

Missing Payments or Returned Checks

Contact the Collections Department at 609-567-0700 (prompt #3)

Questions About Meter Readings or Estimated Bills

Call the Municipal Utility Department at 609-567-0700 ext. 6003 or prompt #7

General Questions About Your Account

Winslow Township administration can be reached at 609-567-0700 or [email protected]

Planning Ahead for Your Water Bills

Since Winslow bills quarterly rather than monthly, it’s important to plan accordingly. Each water/sewer bill can be over $200 combined, which might be a shock if you’re used to monthly billing.

I personally set aside about $70 each month in a separate “utilities” fund, so when that quarterly bill arrives, I already have the money saved up. This approach has really helped me manage my household budget better!

Final Thoughts on Managing Your Winslow Water Bill

Understanding how your water and sewer billing works is the first step to managing this important household expense. By keeping track of the billing schedule, monitoring your usage, and taking advantage of available payment options, you can avoid unpleasant surprises and keep your utilities running smoothly.

Remember, it’s always YOUR responsibility as the property owner to make payments when due, whether you receive a bill or not. Setting up reminders or automatic payments can help ensure you never miss a deadline.

Until next time, stay hydrated (responsibly)!


This article was last updated October 2025. While we strive to provide accurate information, rates and procedures may change over time. It’s always best to confirm current information with Winslow Township directly.

winslow water bill pay

Option 2: Use Your Bank’s Online Bill Pay Service

Go to your bank’s website and log into your account to set up recurring electronic payments. Directions and policies vary by bank, so contact your bank if you need any help.

  • Find the windowed envelope included with your bill.
  • Place a check or money order, along with the bottom portion of your bill, in the envelope. No cash is accepted.
  • Drop the envelope in any mailbox.

If you cannot locate the windowed envelope, you may mail the bottom portion of your bill and your payment to the following address:

City of Winston-Salem Revenue Collections PO Box 2756 Winston-Salem, NC 27102-2756

Option 1: Fill Out Automatic Draft Authorization Form (PDF)

Include the printed, completed form and a voided check with your bill payment. Your next new bill will be processed for draft payment ten days after the bill date. You will continue to receive statements by mail.

If you cannot print this form, you can request a copy by calling 336-727-8000 or stopping by the City of Winston-Salem Revenue Office, Bryce A. Stuart Municipal Building, 100 East First Street, Suite 121, Winston-Salem, NC 27101.

Where Can I Pay My Water Bill? – CountyOffice.org


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