WSSC Water offers you several ways to pay your bill. Simply choose the option that works best for you.
Are you tired of mailing checks or making trips to payment centers for your water and sewer bills? If you live in Montgomery County, Ohio, I’ve got good news! Paying your Montgomery County Environmental Services bill online is super easy and convenient As someone who’s helped many locals navigate their utility payments, I’m sharing everything you need to know about setting up and managing your online payments
Why Pay Your Bill Online?
Before we dive into the how-to’s, let’s talk about why you might want to use the online payment system:
- Save time (no trips to payment centers or post office)
- Avoid late fees with automatic reminders
- Track your payment history easily
- Go paperless and help the environment
- Access your account 24/7
Montgomery County Environmental Services provides water and sewer services to about 80,000 customers and solid waste/recycling to 525,000 citizens in Montgomery County. They’ve made it super easy to handle your bill payments digitally.
Getting Started: Creating Your Online Account
To pay your Montgomery County Environmental Services bill online, you’ll first need to register for an account. Here’s how
- Go to www.mcohio.org/paywaterbill
- Click on “Register Now” under the login buttons
- Enter your email address and create a strong password
- Provide personal details including:
- Your full name
- Service address
- Phone number
- Account number (found on the top right corner of your printed bill)
- Select security questions and provide answers
- Agree to the terms and conditions
- Click “Register” to complete your setup
- Check your email and click the verification link to activate your account
That’s it! Once your account is activated, you’re ready to start paying your bills online.
Making One-Time Payments
Need to make a quick payment? Here’s the step-by-step process
- Log in to your account at www.mcohio.org/paywaterbill
- View your account balance on the dashboard
- Click “Make Payment” from the left menu
- Enter the payment amount (full balance or minimum due)
- Choose your payment method:
- Credit card (Mastercard, VISA, or Discover)
- Debit card
- Electronic check (bank account)
- Enter your payment details carefully
- Review the payment summary
- Click “Continue” if everything looks correct
- Submit your payment and wait for confirmation
Important: If paying by credit or debit card, be aware that a non-refundable 2.3% convenience fee will be charged. To avoid this fee, consider using an electronic check, cash in person, or one of the other payment methods.
One-time payments are processed immediately, and your account balance will update right away. You can view and print receipts for your records anytime.
Setting Up Automatic Payments (AutoPay)
Tired of remembering due dates? AutoPay is your friend! Here’s how to set it up:
- Log in to your account
- Go to “My Profile” in the left menu
- Click on “AutoPay Accounts”
- Choose your preferred payment method (checking account or credit/debit card)
- Select the date you want payments processed each month
- Choose to pay either the minimum due or full balance
- Accept the AutoPay terms
- Click “Add AutoPay” to complete setup
Once AutoPay is active, payments will be automatically deducted from your selected account each month. This service starts with your next billing cycle, so if you have a current bill due, you’ll need to pay that separately.
The best part? You can cancel or modify your AutoPay settings anytime through your online account.
Alternative Payment Methods
While online payment is convenient, Montgomery County Environmental Services offers several other options:
Drop Boxes
You can drop off payments at several locations:
- Montgomery County Water Services (1850 Spaulding Road)
- Montgomery County Administration Building (side of building off Vista View Drive, near delivery dock)
- Centerville Government Center
- Harrison Township Government Center
Note: The Moraine drop box is temporarily closed for repairs as of October 2025.
By Phone
Call the customer service line to make payments by phone.
By Mail
Send your payment to the address listed on your bill.
In Person
Visit one of their office locations during business hours.
Avoiding Late Fees and Penalties
Nobody likes extra charges! Here’s how to avoid them:
- Add due dates to your calendar as soon as you receive your bill
- Set up reminders on your phone
- Consider AutoPay to never miss a payment
- If paying manually, submit payment 3-5 days before the due date to allow for processing time
If you miss a payment:
- A late fee of 1.5% will be charged if payment isn’t received by the due date
- After 30 days past due, a penalty of $10 or 5% (whichever is greater) will be added
- At 60 days past due, your water service may be shut off until balance is paid
Tips for Managing Your Online Account
Here are some pro tips I’ve gathered from helping folks with their Montgomery County water accounts:
- Sign up for paperless billing – Get email reminders instead of paper bills
- Check for system maintenance – The payment system occasionally undergoes scheduled maintenance (for example, there’s maintenance scheduled for October 8, 2025, from 5-9 pm)
- Update payment info promptly – If your card expires or account changes, update your info right away
- Review statements regularly – Check for unusual charges or water usage spikes
- Bookmark the payment page – Save www.mcohio.org/paywaterbill for quick access
- Consider e-notifications – Stay updated on account changes and due dates
Need Help With Your Bill?
If you’re struggling to pay your Montgomery County Environmental Services bill, help is available. The county offers assistance programs for qualifying residents. Contact Customer Service at 937-781-2688 Monday through Friday, 8 am to 5 pm to discuss your options or visit the “Need Help Paying Your Water Bill?” section on their website.
Understanding Water Rates in Montgomery County
Curious about water rates? Montgomery County charges approximately $254 per quarter for 30 CCF (22,442 gallons) of water. This falls in the mid-range compared to other local jurisdictions, which charge between $169 to $491 for the same volume.
For a more precise estimate of your bill, use the online rate calculator on the Montgomery County Environmental Services website. You’ll need your current water usage information to get an accurate estimate.
Important Construction Notice
If you’re planning to visit the offices in person, be aware that there’s currently a lobby renovation project underway at 1850 Spaulding Road. The project began on May 19 and is expected to be completed by January 2026. During construction:
- The front parking lot is closed to visitors
- Alternative visitor parking is available in designated rows
- The customer drop box remains accessible
- Permits and cashier services have been temporarily relocated
- Follow posted signage for guidance
FAQ About Montgomery County Environmental Services Bill Pay
What payment methods does Montgomery County Environmental Services accept?
They accept electronic checks, Mastercard, VISA, and Discover for online payments. Remember that credit/debit card payments incur a 2.3% convenience fee.
What services does Montgomery County Environmental Services provide?
They provide water and sewer services to 80,000 customers and solid waste/recycling services to 525,000 citizens in Montgomery County, Ohio.
Where can I pay my water bill in person?
You can pay at the Montgomery County Administration Building or at 1850 Spaulding Road (though be aware of the ongoing renovation).
What if my property has a tax lien?
If your property has a tax lien, you’ll need to make your payment through the Auditor’s Office by calling 937-496-3271.
Can I see my water usage history online?
Yes! Once registered, you can view your account information, past bills, and water usage history through your online account.
Final Thoughts
Managing your Montgomery County Environmental Services bill online is def one of the easiest ways to stay on top of your utility payments. With multiple payment options, convenient features like AutoPay, and 24/7 access to your account info, you’ll never have to worry about missing a payment again.
I’ve been helping Montgomery County residents manage their utility bills for years, and the online system has made things so much simpler. Whether you’re tech-savvy or just getting started with online payments, the county’s payment portal is designed to be user-friendly for everyone.
Remember to keep your account information updated, check for system maintenance notices, and reach out to customer service if you have any questions. They’re super helpful and can assist with anything from payment plans to account troubleshooting.
From the app, you can:
Pay Your Bill – With your ten-digit WSSC Water account number and ZIP code, you can pay your bill by credit card, debit card or e-check. (A $1.69 convenience fee applies.)
Report a Problem – Quickly notify WSSC Water of water running down the street, a sewer overflow or a broken fire hydrant. The sooner we know about a problem, the sooner we can fix it!
Service Alerts – Check for service disruptions in your area, or at another address.
Contact Us – With the app, all of our contact information is at your fingertips. Content
With our E-Z Pay Direct Debit Program, you can have your bill payment debited directly from your checking or savings account on the payment date printed on each bill. When you sign up for E-Z Pay – all you do is authorize the payment date and amount. To register online, just click the link below (youll need an of your check; please be sure to see the E-Z Pay rules on this page):
With your account number handy, call 301-206-4001 (toll free 1-800-634-8400) to pay by phone using our automated Interactive Voice Response System. When you use the pay-by-phone option, you can pay with a credit card or by check; split your bill into two payments, and request a seven-day payment extension. You can also use this system to enter a water meter reading.
NOTE: There is a $1.69 convenience fee for this service. Credit card payments are limited to $750. Please see the Paymentus Terms and Conditions. Content
Visit any of our 3 self-service kiosks located at:
- Richard G. Hocevar Building, Lobby Level, 14501 Sweitzer Lane, Laurel, MD
- Montgomery County Satellite Office, 2425 Reedie Drive, 7th Floor, Wheaton, MD 20902
- Prince Georges County Department of Permits, 9400 Peppercorn Place, Largo, MD
Customers can perform the following actions at these kiosks:
- Access the WSSC Water website
- Apply and pay for permits
- Pay your WSSC Water/Sewer Bill
- Purchase a Watershed permit
- Purchase Cross Connection Test Reports
- Sign up for WSSC Water apps
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You can mail a check or money order to WSSC Water using the envelope that came with your bill. Send your payment to: WSSC Water, Revenue 14501 Sweitzer Lane Laurel, MD 20707
Do not send cash in the mail. Content
You can pay in cash using any of these in-person options:
- At WSSC Waters Cashier window (Richard G. Hocevar Building) at: 14501 Sweitzer Lane, Laurel, MD 20707 Open weekdays from 8:00 a.m. to 5:00 p.m.
- Use a PayNearMe service at 7-Eleven, CVS Pharmacy or Family Dollar store. Youll need a PayNearMe barcode to be sent to your smartphone or emailed to you; call WSSC Water Customer Service at 301-206-4001 to get one. (A $1.69 convenience fee applies.)
- at our Drive-Thru window
- At our Dropbox You can deposit a check or money order in our Dropbox any time after hours. Our Dropbox is located at: 14501 Sweitzer Lane Laurel, MD 20707 (Do not deposit cash in the Dropbox.)
Get the app now
iPhone users can get the WSSC Water Mobile App at the App Store; Android users will find it at Google Play.
