If you’ve recently received medical care at Piedmont Hospital, dealing with bills is probably the last thing you wanna worry about. But don’t stress – I’ve got you covered with everything you need to know about Piedmont hospital bill pay options.
As someone who’s navigated the healthcare billing system many times, I can tell you that Piedmont Healthcare has actually made the process pretty straightforward. They’ve partnered with Patientco to provide simpler billing statements and enhanced online payment options that make tracking, managing, and paying your healthcare expenses much easier.
Quick Ways to Pay Your Piedmont Hospital Bill
There are several convenient options for paying your Piedmont hospital bill
- Online Payments – The fastest method through Piedmont Wallet
- Phone Payments – Call the Customer Solutions Center
- Payment Plans – Interest-free options for larger bills
- Extended Financing – Through Piedmont’s partnership with Curae
Let’s break down each option in more detail!
Online Bill Pay: The Simplest Solution
Piedmont Healthcare has really streamlined their online payment process. They’ve partnered with Patientco to create the “Piedmont Wallet” – a digital platform where you can view and pay your bills easily.
To pay your bill online:
- Visit piedmontwallet.com
- Enable JavaScript if it isn’t already (the site requires it)
- Log in with your secure health code (found on your statement)
- Review your bill and submit payment
You can also access your Piedmont healthcare account through MyChart if you have an account set up. This gives you a single place to manage appointments AND payments.
What If I Have Questions About My Bill?
We’ve all been there – looking at a medical bill and wondering “what exactly am I paying for?” If you have questions about your Piedmont hospital bill, there are several ways to get help:
- Phone Support: Call the Customer Solutions Center at 1-855-788-1212
- Email: Send questions to [email protected]
- Online Messages: Log into your Piedmont Patientco account to send a message
For questions about an upcoming appointment, contact the Patient Connection Center at 1-855-537-0506.
Can’t Pay Your Bill All at Once? No Problem!
Medical bills can be expensive – I totally get it. Thankfully, Piedmont offers several options if you need help managing payments:
Payment Plans
If you can’t pay your bill in full, you might qualify for an interest-free payment plan. To set this up:
- Visit the Piedmont Wallet online
- Call the Customer Solutions Center at 1-855-788-1212
Extended Financing Options
Need longer than 12 months to pay? Piedmont has partnered with Curae to offer extended financing options. You can apply:
- Through the Piedmont Wallet
- Directly on Curae’s website
Financial Assistance
For those facing significant financial hardship, Piedmont offers assistance based on Federal Poverty Guidelines. This is available to patients who are uninsured or underinsured and have received medically necessary services.
To learn more or apply for financial assistance, visit Piedmont’s Financial Assistance page on their website.
Why Did I Receive Multiple Bills?
This is something that confuses a lot of patients! If you received multiple statements for a single procedure, it’s likely because some services were provided by non-Piedmont employed professionals. These might include:
- Anesthesia services
- Pathology
- Lab work
- Radiology
These providers bill separately from the hospital. If you have questions about these charges, you’ll need to contact those service providers directly.
Understanding Your Insurance Coverage
Not sure what your insurance covers? Piedmont provides a free online estimator tool on their “Prepare for Your Visit” page. This can give you an idea of potential costs before receiving care.
For specific details about your coverage, it’s best to contact your insurance company directly.
The Piedmont MyChart Advantage
One thing I’ve found super helpful is the Piedmont MyChart app. You can download it to:
- Connect with your care team
- See test results
- Request prescription refills
- Complete eCheck-in before appointments
- Access your billing information
This makes managing both your healthcare and payments much more convenient!
Traffic Alert for In-Person Payments
If you’re planning to visit a Piedmont facility in person, be aware there are currently road closures along Brookdale Drive that are impacting routes to nearby PHC offices and Iredell Memorial Hospital. Allow extra travel time and follow posted detours if you’re heading that way.
Need Help With Medical Records?
Sometimes you need your medical records for insurance claims or other purposes. You can request your medical records through Piedmont’s website under the Patient Tools section.
Important Contact Information
To make things easier, here’s a quick reference guide for all the contact info you might need:
| Service | Contact Method | Details |
|---|---|---|
| Customer Solutions Center | Phone | 1-855-788-1212 |
| Customer Service | [email protected] | |
| Patient Connection Center | Phone | 1-855-537-0506 |
| Piedmont HealthCare Office | Phone | 704-873-4277 |
| Piedmont HealthCare Office | Address | 650 Signal Hill Drive Extension, Statesville, NC 28625 |
Upcoming Events at Piedmont
While you’re managing your bill, you might be interested to know that Piedmont is hosting an Open House on November 28th from 4 pm to 6 pm. This meet-and-greet event lets you connect with physicians and staff and learn more about their specialized care options.
Final Thoughts on Piedmont Hospital Bill Pay
Managing medical bills isn’t fun, but Piedmont Healthcare has done a good job of making the process as painless as possible. The online Piedmont Wallet system is particularly helpful for keeping track of what you owe and setting up payment arrangements that work for your budget.
Remember, if you’re having trouble paying your bill, reach out sooner rather than later. Piedmont offers several financial assistance options, and their customer service team is there to help you figure out the best solution for your situation.
Have you used Piedmont’s online bill pay system? I’d love to hear about your experience in the comments below!

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FAQ
Does Piedmont Healthcare have a patient wallet?
Piedmont Healthcare has partnered with Patientco to provide simpler billing statements with easy-to-follow summaries and enhanced online bill pay technology. Patientco makes tracking, managing and paying healthcare expenses simple through the PatientWallet. In the PatientWallet, you can also find low monthly payment options. Pay My Bill
What is Patientco & pay my bill Piedmont?
Patientco makes tracking, managing and paying healthcare expenses simple through the PatientWallet. In the PatientWallet, you can also find low monthly payment options. Pay My Bill Piedmont has partnered with Curae to bring financing options to our patients.
Does Piedmont Healthcare offer financial assistance?
Piedmont Healthcare understands that not all patients have the ability to pay their healthcare bills. We offer financial assistance, based on the Federal Poverty Guidelines, to patients and guarantors who are uninsured or underinsured and have received medically necessary services.
How can I view my hospital bill?
You can access your hospital bill and view details of your charges in an easy to understand format through our secure online portal. You’ll be able to see: Pay your bill online in full or make partial payments with a credit card, checking account or savings account.
How do I pay my medical bill?
You’ll be able to see: Pay your bill online in full or make partial payments with a credit card, checking account or savings account. Set up a Payment Plan Agreement or make a payment by phone by calling (803) 329-1234. Please note that you may receive separate bills from doctors, laboratories or other service providers.
How do I pay my hospital bill monthly?
- Check with your provider to see if they would be willing to set up a payment plan.
- The payment plan will allow you to break the bill into multiple payments over a set amount of time, until the bill is fully paid.
- Make sure to ask for a payment plan that you can actually afford.
Does Piedmont Urgent Care bill you later?
Co-pays or coinsurance are due prior to being seen and any remaining balance up to $299 is automatically charged to the card on file after insurance processes your claim. Easy Pay will only apply if a balance is owed. We will attempt to provide you with advanced notice that your card will be charged.
Are hospital bills negotiable?
How much does Piedmont health pay?
The average Piedmont Healthcare salary ranges from approximately $27,964 per year for PT to $123,000 per year for Senior Content Executive. Average Piedmont Healthcare hourly pay ranges from approximately $12.96 per hour for Sanitation Worker to $44.14 per hour for Health Screener.