When you move to a new home in Big Spring, youll most likely already have running water, but youll still need to set up water service with the Big Spring Water Department. Luckily, Big Spring has made it pretty simple with the following online form. Starting service generally takes just two business days.
When you move out of a home in Big Spring, youll need to stop your water service with the Big Spring Water Department, so you dont keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.
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Hey there Big Spring folks! If you’re scratchin’ your head wondering how to tackle that water bill from the Big Spring Water Department, I’ve got your back. We all know payin’ bills ain’t the most exciting thing in the world, but it don’t have to be a headache neither. Whether you’re a tech-savvy type who loves clickin’ through online portals or someone who prefers pickin’ up the phone there’s a way for ya to get that bill sorted quick and easy. In this guide, I’m gonna walk ya through every single option to pay your water bill, plus toss in some extra tidbits about our local water department and how to handle stuff like startin’ or stoppin’ service. So, let’s dive right in and make this as painless as possible!
How to Pay Your Big Spring Water Department Bill: The Quick Rundown
Before we get into the nitty-gritty let’s lay out all the ways you can pay your water bill with the Big Spring Water Department. They’ve got a bunch of options to fit whatever works best for ya. Here’s the lowdown
- Online Payment: Use their website to pay with a credit card, debit card, or even direct deposit. Super convenient if you’re always on the go.
- Quick Pay Option: Don’t wanna log in? No prob. There’s a quick pay feature online where you just need your account number.
- Over the Phone: Call up and pay with a card through an automated system or by talkin’ to a real person.
- Kiosk Payment: There’s a handy kiosk on the east side of their building for in-person payments.
- In-Person at the Office: Drop by during business hours to pay directly at their location on Nolan Street.
No matter which way you pick, the Big Spring Water Department makes sure you’ve got choices. Now, let’s break each of these down so you know exactly what to do.
Step-by-Step Guide to Each Payment Method
I’m gonna get real detailed here ‘cause I know sometimes these things can feel like a maze Whether you’re a first-timer or just need a refresher, here’s how to handle your bill payment with each method.
1. Payin’ Online – The Modern Way
If you’re like me and love doin’ everything from your couch, payin’ online is where it’s at. The Big Spring Water Department has a slick setup for this. Here’s how ya do it:
- Head over to their official utility billing site (don’t worry, it’s easy to find with a quick search for Big Spring utilities).
- If you’ve already got an account, just log in with your username and password. You can pay with a credit card, debit card, or set up direct deposit.
- Ain’t got an account yet? No biggie. You can create one in a few minutes and manage all your bills from there.
- Wanna skip the account hassle? Use the “Quick Pay” option. All you need is your account number, punch in your card details, and boom, you’re done.
This is prolly the fastest way if you’re comfy with tech. Plus, you can set up auto-payments so you never miss a due date. I’ve been doin’ this for a while now, and it saves me a ton of stress.
2. Quick Pay – For When You’re in a Hurry
Sometimes, ya just don’t have time to mess with logins and passwords. That’s where Quick Pay comes in clutch. On the same utility billing site, there’s an option for a one-time payment without signin’ in. Here’s the deal:
- Look for the “Quick Pay” button.
- Enter your account number (check your bill if you don’t know it offhand).
- Pop in your credit or debit card info, hit submit, and you’re golden.
It’s perfect for those last-minute payments when you realize the due date snuck up on ya. I’ve used this a couple times when I was outta town and forgot to pay early.
3. Payin’ Over the Phone – Old School but Effective
Not everyone’s into the online stuff, and that’s totally cool. You can pay your bill by givin’ the Big Spring Water Department a ring. They’ve got a couple ways to do this:
- Call the automated system at 833-227-1752. Follow the prompts, enter your account info, and pay with a card.
- Wanna talk to someone? Dial 432-264-2542, 432-264-2543, or 432-264-2544. They’re available during regular hours, Monday to Friday, 8 a.m. to 5 p.m.
I’ve called in before when I had a question ‘bout my bill, and the folks there were super helpful. It’s nice knowin’ you can get a real person on the line if ya need to.
4. Kiosk Payment – Drop By and Pay Quick
If you’re out and about in Big Spring, there’s a kiosk on the east side of the Water Office building. It’s a no-fuss way to pay without waitin’ in line inside. Just:
- Swing by the kiosk.
- Follow the on-screen instructions (it’s pretty straightforward).
- Pay with your card or whatever method they accept there.
I ain’t used this one myself, but a buddy of mine swears by it ‘cause he don’t trust online payments. It’s there if you need it!
5. In-Person at the Office – Face-to-Face
For those who like doin’ things the traditional way, you can head straight to the Water Office. Their address is 310 Nolan Street, Big Spring, Texas 79720. Here’s what to know:
- Office hours are Monday through Friday, 8 a.m. to 5 p.m.
- Bring your bill or account number to make things smoother.
- You can pay with cash, card, or check (I think—call ahead to double-check).
I’ve popped in once or twice when I had to sort out a mix-up with my account. The staff is usually pretty friendly, and it’s nice to get stuff handled right then and there.
Here’s a quick table to sum up these options for ya:
| Payment Method | How to Do It | Best For |
|---|---|---|
| Online Payment | Log in or create account on utility site | Tech-savvy folks, recurring pays |
| Quick Pay | One-time payment, no login needed | Last-minute payments |
| Over the Phone | Call automated line or speak to staff | Non-tech users, need assistance |
| Kiosk | Use machine on east side of building | Quick in-person option |
| In-Person at Office | Visit 310 Nolan St during business hours | Traditional payers, need help |
Who’s Behind Your Water? Meet the Big Spring Water Department
Now that we’ve got the payment stuff covered, let’s chat a bit about who’s keepin’ the water flowin’ in our town. The Big Spring Water Department is part of the City Public Works Department, and they’ve been at it since way back in 1882. That’s a lotta years of makin’ sure we’ve got clean water to drink, cook, and shower with. They serve around 27,000 of us here in Big Spring, Texas, which is no small feat.
Where does our water come from, ya might ask? Well, they get it through a purchase from the Colorado River Municipal Water District Reclamation Plant. It’s a mix of surface water from places like O.H. Ivie, J.B. Thomas, and a few other spots. I ain’t gonna bore ya with the science, but just know they’re pullin’ from multiple sources to keep the taps runnin’.
And how’s the quality, you wonderin’? I’m happy to say it’s pretty darn good. They’ve got an above-average rating for low levels of nasty stuff like lead in the water. That’s a big relief, ‘cause no one wants to be drinkin’ anything sketchy. Every year, they put out a report to keep us in the loop about what’s in our water, and it’s nice to know they’re on top of it.
Startin’ or Stoppin’ Your Water Service
Movin’ to Big Spring or packin’ up to leave? You’ll need to handle your water service with the department. Lucky for us, they’ve made this pretty simple too. Here’s the scoop:
- Startin’ Service: If you’re new to town or movin’ into a new place, you’ll likely have water already runnin’, but ya gotta set up your account. Fill out an online form on their utility site, and it usually takes just a couple business days to get everything rollin’.
- Stoppin’ Service: Leavin’ Big Spring? Don’t keep gettin’ billed for water you ain’t usin’. Fill out a stop service form online, and they’ll shut it off within a couple days.
I remember when I moved here a few years back, settin’ up my water was one of the easiest parts of the whole movin’ mess. Just a quick form, and I was good to go. If ya got questions, give ‘em a call at 432-264-2540. They’ll sort ya out.
Emergencies – What to Do When Things Go Wrong
Water leaks or busted pipes ain’t somethin’ ya wanna mess around with. If you’ve got a water emergency, like a broken main or a gushin’ leak, don’t wait. Call the emergency utilities number at 432-264-2392. That’s a 24-hour line, so someone’s always there to help, even if it’s the middle of the night.
I had a buddy who had a pipe burst in his yard last winter, and he called that number right away. They sent someone out quick to shut off the water and stop the damage. Keep that number handy—ya never know when you’ll need it.
Tips to Save Water (and Money on That Bill!)
While we’re talkin’ water bills, let’s chat about keepin’ ‘em as low as we can. Savin’ water ain’t just good for the planet; it’s good for your wallet too. Here are some easy tips I’ve picked up over the years:
- Fix Them Leaks: Even a tiny drip can add up over time. Check your faucets and pipes regular-like.
- Short Showers: I know a long hot shower feels great, but cuttin’ it down by a few minutes can save gallons.
- Waterin’ the Lawn Smart: Water early in the mornin’ or late in the evenin’ so it don’t evaporate in the Texas heat.
- Full Loads Only: Whether it’s dishes or laundry, wait ‘til you’ve got a full load before runnin’ the machine.
- Low-Flow Stuff: If ya can, get low-flow showerheads or faucets. They use way less water without ya even noticin’.
I started doin’ a few of these myself, and I swear my bill dropped a good chunk. Plus, it feels kinda good knowin’ I’m not wastin’ somethin’ so important.
Why Payin’ On Time Matters
Before I wrap this up, let’s talk real for a sec. Payin’ your water bill on time ain’t just about avoidin’ late fees (though those suck). It’s about keepin’ the system runnin’ for all of us. The Big Spring Water Department uses that money to maintain pipes, treat water, and make sure we’ve always got a steady supply. If we’re all slackin’, it messes things up for everybody. So, set a reminder on your phone, or better yet, set up auto-pay online. It’s one less thing to worry ‘bout.
Final Thoughts – Keep That Water Flowin’!

Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires Big Spring Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.
Already have an account?
If you already have an account, you just need to login to the Big Spring Water Department site. Big Spring Water Department accepts credit cards, debit, and direct deposit. Click here to login.
Sign on Big Spring Business Causing Controversy
FAQ
How do I pay my big spring water bill?
All City of Big Spring offices, including the Water Office, are currently closed to the public and open by appointment and electronic means ONLY. WAYS TO MAKE YOUR PAYMENT: 1. Pay online at www.mybigspring.com. Click ONLINE BILL PAY. 2. Pay via the automated phone system by calling 833-227-1752. 3.
Where is the city of Big Spring Water office located?
The City of Big Spring Water Office has relocated to the City Hall Annex located at 204 Johnson Street. All City of Big Spring offices, including the Water Office, are currently closed to the public and open by appointment and electronic means ONLY. WAYS TO MAKE YOUR PAYMENT: 1. Pay online at www.mybigspring.com. Click ONLINE BILL PAY. 2.
How do I Pay my Spring Hill water bill?
Please include your customer number on your check or money order. Pay your bill in person at the Spring Hill Water Department located inside Spring Hill City Hall at 199 Town Center Parkway. There is also a drop box for these payments located in the parking lot in front of City Hall.
Where does Big Spring water come from?
Established in 1882, the City of Big Spring Water Department obtains its supply from a surface water source via purchase from Colorado River Municipal Water District Reclamation Plant and uses water from O.H. Ivie, J.B. Thomas, E.V. Spence, Moss Lake, and Ward County Well Field.
Does big Spring water have a water quality report?
Under the authority of the Safe Drinking Water Act, the EPA requires Big Spring Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.
How do I pay my water bill?
Pay via the automated phone system by calling 833-227-1752. 3. Payment can be made using the kiosk on the east side of the building. 4. Pay over the phone by calling the office directly at 432-264-2542, 432-264-2543, or 432-264-2544. Water Office staff are still available to assist customers during normal business hours.