Are you tired of stressing over your Williamsport Municipal Water Authority bill payments? I totally get it. Nobody enjoys dealing with utility bills, but we all gotta do it. Today, I’m gonna break down everything you need to know about WMWA bill pay options, so you can choose what works best for your lifestyle.
What is WMWA and Why Am I Paying Them?
Before we dive into payment methods, let’s clarify what WMWA actually is. The Williamsport Municipal Water Authority (WMWA) provides water services to Williamsport, PA residents and businesses. They work alongside the Williamsport Sanitary Authority (WSA) to handle both water supply and wastewater management.
When you pay your WMWA bill you’re covering essential services that bring clean water to your home and safely remove wastewater. These services aren’t free – infrastructure maintenance, water treatment and administration costs all need funding through our bills.
4 Convenient Ways to Pay Your WMWA Bill
WMWA understands that different people prefer different payment methods That’s why they offer several options to make sure everyone can find something that works for them Here are the four main ways you can pay your WMWA bill
1. Automatic Payments – The Worry-Free Option
This is my personal favorite because it means I never have to remember due dates. With automatic payments:
- No fees apply – saving you money!
- You can use your checking or savings account
- Payments are automatically deducted on the due date
- You’ll avoid delinquent penalties and collection fees
- Perfect for busy people who forget due dates
To get started with automatic payments you can
- Sign up for automatic payments through their website
- Cancel anytime if you change your mind
2. Online Bill Pay – For Digital Convenience
If you prefer paying bills online but don’t want automatic withdrawals, WMWA offers online bill pay through a third-party service. Keep in mind:
- Convenience fees will apply (unlike the automatic payment option)
- You can pay anytime, anywhere with internet access
- The system is secure and reliable
- Great for people who like reviewing bills before paying
To pay online, just click the “click here to pay” button on their website.
3. In-Person or Drop Box Payments – The Traditional Approach
Some of us still prefer the old-school method of paying in person. I sometimes like the peace of mind of getting a receipt right away. With this option:
- No fees apply for standard payments
- Office hours: Monday – Friday, 8:00 AM – 4:30 PM
- Located at 253 West Fourth Street, Williamsport, PA 17701
- After-hours drop box available for check or money order payments
Just remember that if your payment is late, delinquent penalties or collection fees might still apply.
4. Mail Your Payment – The Classic Method
Good ol’ postal service still works! To pay by mail:
- Send payment to: 253 West Fourth Street, Williamsport, PA 17701
- No fees apply for the mailing option itself
- Use check or money order
- Always include your account number
- Allow enough time for mail delivery before the due date
Again, late payments may incur delinquent penalties or collection fees.
Understanding WMWA’s Online Payment System
If you’re leaning towards the online payment option, here’s some more info about how the system works:
Registering Your Account
Creating an account in their online system lets you:
- View your billing history
- Set up paperless billing
- Schedule future payments
- Manage multiple accounts if needed
The registration process is straightforward and only takes a few minutes. You’ll need your account number from your bill and some basic personal information.
Quick Payment Option
Don’t want to register? No problem! WMWA offers a “Quick Payment” option where you can make a one-time payment without creating an account. This is handy if you’re just paying on behalf of someone else or prefer not to store your information.
Credit/Debit Card Payments
The online system accepts major credit and debit cards. Remember that fees apply for this convenience, so if you’re trying to minimize extra costs, the automatic payment option from your bank account might be better.
Avoiding Late Fees and Service Interruption
Nobody wants to pay extra fees or, worse, have their water service interrupted. Here are some tips to avoid these situations:
- Set calendar reminders if you pay manually
- Consider automatic payments to eliminate the risk of forgetting
- Pay a few days early if mailing your payment
- Keep your contact info updated with WMWA so they can reach you about any issues
- Contact WMWA immediately if you’re having trouble making a payment
What To Do In Case of Water Emergencies
While not directly related to bill pay, it’s good to know that WMWA has 24/7 emergency service. If you have a water emergency, you can contact them immediately at 570-323-6148, any time, day or night.
Frequently Asked Questions About WMWA Bill Pay
How often will I receive a WMWA bill?
WMWA typically bills customers monthly or quarterly, depending on your service area and usage type. Your bill will clearly indicate the billing period and due date.
What if I have questions about my bill amount?
If something seems off with your bill, don’t hesitate to contact WMWA’s customer service at 570-323-6148 during their business hours (Monday – Friday, 8:00 am – 4:30 pm). They can explain charges and help resolve any issues.
Can I pay for multiple accounts with one payment?
Yes! If you’re responsible for multiple properties, you can pay for them together. Just make sure to include all account numbers and the amount to be applied to each account when making your payment.
What happens if my payment is late?
Late payments may incur penalties and, if severely delinquent, could lead to service disconnection. If you’re having trouble making a payment on time, it’s best to contact WMWA proactively to discuss your options.
Is there a way to view my water usage history?
Yes, if you register for an online account, you can view your billing and usage history. This can be helpful for tracking consumption patterns and identifying potential leaks or issues.
Understanding Your WMWA Billing Statement
Your WMWA bill contains several important pieces of information:
- Account number (needed for all payment methods)
- Service address
- Billing period
- Current charges
- Past due amounts (if any)
- Due date
- Water usage details
- Contact information
Taking a minute to understand your bill can help you track your water usage and catch any unusual increases that might indicate a leak.
Special Considerations for Landlords and Property Managers
If you manage multiple properties in the Williamsport area, WMWA offers some helpful services:
- Online account management for multiple properties
- Ability to transfer service between tenants
- Notification options for high usage or delinquent accounts
- Duplicate bill requests for your records
These features can streamline the process of managing water and sewer services across your properties.
Beyond Bill Pay: Other WMWA Services
While we’re focused on bill payment today, it’s worth noting that WMWA offers other services that might interest you:
- Water quality reports
- Information about drinking water and lead
- Watershed hunting permits
- Stormwater management resources
- Employment opportunities
Their website (www.wmwa-wsa.org) contains detailed information about all these services.
The Benefits of Going Paperless with WMWA
If you’re environmentally conscious or just tired of dealing with paper bills, WMWA offers paperless billing options when you register for an online account. Benefits include:
- Reduced paper waste
- Immediate notification when bills are ready
- Access to bills anywhere you have internet
- Reduced risk of lost bills
- Historical access to past statements
To sign up, you’ll need to register on their online payment portal.
When to Contact WMWA Customer Service
Sometimes you need to speak with a real person. The WMWA customer service team can help with:
- Billing questions or disputes
- Service connection or disconnection
- Water quality concerns
- Payment arrangements
- Account changes
Their customer service line (570-323-6148) is available Monday through Friday from 8:00 am to 4:30 pm.
Conclusion: Finding Your Perfect WMWA Bill Pay Method
We’ve covered a lot of ground about WMWA bill pay options! The best payment method depends on your personal preferences and circumstances:
- Automatic payments are ideal if you want a set-it-and-forget-it approach with no fees
- Online bill pay works great if you want digital convenience and don’t mind small fees
- In-person payments provide immediate confirmation and a chance to ask questions
- Mail payments offer a traditional approach that many people still prefer
Whatever method you choose, staying on top of your WMWA bills ensures uninterrupted service and avoids unnecessary fees.
What’s your preferred way to pay utility bills? Do you go automatic, digital, or stick with traditional methods? Whatever works for you is the right answer!

News and Featured section
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New Rates Effective July 1, 2024
To maintain the safety and reliability of our critical infrastructure that delivers clean, safe water to our 51,000 customers, the Authorities are announcing a new water rate.
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Notice of Public Meetings Williamsport Sanitary Authority
Stormwater Program and Fee Implementation For the City of Williamsport Wednesday, September 14, 2022 Trade and Transit Centre II – 144 W. Third St. 4:00 pm and 7:00 pm Stormwater infrastructure and services are critical to protecting lives, property, commerce, and the quality of our local and national waterways. The Citys stormwater infrastructure however, is under increasing stress due to age, development, and expanding regulatory requirements. The Williamsport Sanitary Authority (WSA) is tasked with maintaining and improving the system to assure proper function and to meet stringent…
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Managing Swimming Pool Water
Before You Drain Your Swimming Pool. Know the Rules! Another summer has come and gone, and now it’s time to close that swimming pool or hot tub. Before you extend that hose, remember, the water is filled with chemicals! Here are some helpful tips on how to properly close swimming pools and hot tubs for the year. Whether you’re a private owner, manage a public pool, or work for a pool maintenance company, these reminders are for you! Discharged pool water and water containing chlorine or other chemicals can be detrimental to aquatic life if not handled correctly. These waters must not be…
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Lead and Copper Testing Overview
Every three years, the Williamsport Municipal Water Authority (WMWA) is required by the U.S. Environmental Protection Agency’s Lead and Copper Rule to conduct a lead and copper survey of our drinking water system. Lead and copper enter drinking water mainly from the corrosion of plumbing materials that contain lead and copper. When water comes in contact with lead pipes or lead solder, leaching of lead may occur. This reaction is called corrosion. Corrosion is more likely to occur if the water contains high dissolved oxygen, low pH (acidic), and low mineral content. The WMWA has an active and…
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New Bill Payment Website
As of August 1, 2022 the WMWA-WSA has a new bill payment system. If you have the old website bookmarked please go to this new link when paying your water/sewer bill https://wmwawsa.authoritypay.com or click the Pay Your Bill button at the top of this page. You will need your account number and CID to log into the new payment system. Your account number and CID number are located on your new bill. If you need further assistance please feel free to reach out to our customer service department during our regular business hours at (570) 323-6148.
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Hydrant Flushing 5/19/2025
The Williamsport Municipal Water Authority will start flushing fire hydrants Monday 5/19 -
Drinking Water and Lead
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Employment Opportunities

We understand emergencies happen and we’re always here to help. Please contact us immediately (24 hours a day, 7 days a week) at 570-323-6148

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