Are you looking for information about how to pay your GTMUA bill? You’ve come to the right place! As someone who’s lived in Gloucester Township for years, I’ve dealt with these utility bills regularly and know all the ins and outs of the payment process
In this comprehensive guide, I’ll walk you through everything you need to know about GTMUA bill payments, from payment options to due dates and even some money-saving tips that many residents don’t know about.
What is GTMUA?
GTMUA stands for Gloucester Township Municipal Utilities Authority. They’re responsible for maintaining the sewer system in Gloucester Township. The system is pretty extensive – it includes over 300 miles of pipe and 51 pumping stations that transport a whopping 8.7 million gallons of sewage daily from the Township to Camden County’s regional treatment plant.
There’s sometimes confusion between GTMUA and GTSUD (Gloucester Township Sewer Utility Department) as they both deal with sewer services in the area. While they provide similar services they are separate entities with different contact information and payment systems.
Understanding Your GTMUA Bill
Before we dive into payment methods, let’s understand your bill:
- Quarterly Billing: The GTMUA bills you on a quarterly basis
- Standard Rate: The sewer bill is $46.00 per unit per quarter
- Unit Definition: A single-family home is considered one unit
- Due Dates: Bills are due on the 15th of January, April, July, and October
If the 15th falls on a weekend or holiday, the due date is adjusted to the next business day. It’s important to note that failure to receive your bill doesn’t exempt you from late charges when payment becomes delinquent.
GTMUA Bill Payment Options
There are several convenient ways to pay your GTMUA bill:
1. Online Payments
GTMUA offers online payment options through their website. This is probably the most convenient method for most people (and my personal favorite).
What you’ll need
- Your Account Number
- Utility Account PIN (You can contact the Accounts Receivable Department at 856-227-8666 to get your PIN)
Payment Types Accepted:
- Mastercard
- Discover
- American Express
- Electronic Check
- Pinless Debit
Fees to Be Aware Of:
- Credit/Debit Card: 2.95% fee charged at time of payment
- E-check: $1.95 fee
These fees aren’t charged by GTMUA but by the service provider processing the payments.
To pay online, visit their website at www.gtmua.com and look for the online payment option. You don’t need to register for an account – just go to the Utility Account Information Section and input your account number and PIN.
2. In-Person Payments
If you prefer paying in person, you can visit their office during business hours:
Hours of Operation:
- Monday – Friday: 9:00 A.M. – 4:00 P.M.
Location:
- 401 W. Landing Road, Blackwood, NJ 08012
They accept cash, checks, money orders, and certified bank checks at the office.
3. Mail-In Payments
You can also mail your payment with the payment stub to:
GTMUAP.O. Box 216Glendora, NJ 080294. Drop Box
For after-hours convenience, there’s a drop box located in front of the Administration Building where you can drop off payments outside of regular business hours and on weekends.
5. Bank Payment Services
Many banks offer online bill payment services that can be set up to pay your GTMUA bill automatically. Check with your bank for details on how to set this up.
Important Dates and Reminders
Missing a payment can result in late fees, so it’s crucial to know when your bills are due:
- Due Dates: January 15, April 15, July 15, and October 15
- Billing Schedule: Bills are mailed out the month prior to the due date
- Late Fees: Interest at the rate of 1-1/2% per month is charged on all delinquent balances
Setting Up Payment Reminders
To avoid missing payments, GTMUA offers a quarterly email reminder service. To register, simply email them at [email protected] and provide your email address. Be sure to note “Quarterly E-Mail Reminders” in the subject line.
What Happens If You Don’t Pay Your Bill?
If you fail to pay your GTMUA bill on time:
- Interest of 1-1/2% per month will be charged on delinquent balances
- Delinquent balances constitute a lien against your property
- The property could eventually go to Tax Sale
It’s worth noting that the October 2023 quarter was included in that year’s Tax Sale, with payments required by November 22, 2023. Similar deadlines likely apply for current quarters.
Special Programs and Discounts
Senior Citizen Discounts
GTMUA offers discounts for qualified seniors. To be eligible, you must be:
- 65 years of age or older
- Meet the required criteria (which you’ll need to inquire about specifically)
To apply, call GTMUA for applications and more details.
Winter Termination Program
While the GTMUA doesn’t terminate sewer service under any circumstances, they do offer information regarding the Winter Termination Program. You can find eligibility requirements on the Division of Community Affairs (DCA) website.
Protection under this program can be obtained by submitting a Self-Certification form to the Sewer Department.
Moving? What You Need to Know
If you’re moving, make sure your Title Company calls GTMUA for final sewer charges and to make appropriate owner name changes. This ensures a smooth transition and prevents you from receiving bills after you’ve moved out.
Sewer Line Responsibilities
Understanding who’s responsible for what parts of the sewer system can save you time and money if problems arise:
- GTMUA Responsibility: Sewer line from the curb to the street
- Homeowner Responsibility: Sewer line from the curb to the house, including the cleanout at the curb
If you encounter sewer problems (like water bubbling, sewage overflowing, or toilets backing up), call GTMUA first at 856-227-8666. They can assess the situation and advise if further action is needed. There’s no charge for them to come out and look at the problem.
GTMUA’s service hours for sewer line problems are:
- 7 days a week, 7:30 A.M. – 11:00 P.M.
For emergencies after 11:00 P.M. and before 7:30 A.M., call Gloucester Township Police at 856-228-4500.
Protecting Your Home from Sewer Backups
Homes with basement plumbing are particularly vulnerable to sewer backups. GTMUA recommends installing an approved backwater valve to prevent wastewater from entering your home during a main stop.
Important warning: GTMUA is not responsible for damages caused by sewage backup resulting from plumbing fixtures below ground level.
Frequently Asked Questions
Can I put my tenant’s name on the bill?
No, the GTMUA sewer bill is lienable against your property. If your tenant doesn’t make payments, the property will go to Tax Sale.
How do I change the name on my account or update my mailing address?
Contact GTMUA either by phone at 856-227-8666 or by email at [email protected].
Why do I have two bills?
You may receive two separate bills because:
- The Sewer Utilities Department handles the collection system in Gloucester Township
- The Camden County MUA is responsible for transporting wastewater via pipeline to the treatment facility
Contact Information
If you have questions or need assistance, here’s how to reach GTMUA:
- Phone: 856-227-8666
- Address: 401 W. Landing Road, Blackwood, NJ 08012
- Mailing Address: P.O. Box 216, Glendora, NJ 08029
- Email: [email protected]
Final Thoughts
Managing your GTMUA bill doesn’t have to be complicated. With multiple payment options and reminders available, staying on top of your sewer bills is easier than ever. I personally prefer the online payment option despite the small fee – the convenience is worth it to me!
Remember, staying current with your payments helps avoid those pesky late fees and prevents your property from being included in a Tax Sale. And if you’re a senior, don’t forget to check if you qualify for those special discounts!
Have you tried any of these payment methods? Which one works best for you? I’d love to hear about your experiences in the comments below.
If you found this guide helpful, please share it with your neighbors in Gloucester Township who might also benefit from understanding their GTMUA bill payment options better.
Additional Resources
For more information about recycling, trash collection, and other municipal services in Gloucester Township, visit the township’s official website at www.glotwp.com.
Stay informed, stay current with your payments, and remember – when it comes to sewer issues, call GTMUA first!
ABOUT US
Single Stream Recycling in Gloucester Township began in November, 2011.
