Making life simpler is what we all want these days especially when it comes to paying bills. If you’re a Gearheart customer looking to streamline your monthly payments, you’re in the right place! I’ve put together this comprehensive guide on using Gearheart online bill pay to help you save time and avoid those pesky late fees.
As someone who’s been using Gearheart services for years, I can tell you that their online payment system has made managing my telecommunications expenses so much easier. No more paper bills cluttering my counter or rushing to mail a check before the due date!
What is Gearheart Online Bill Pay?
Gearheart online bill pay is part of their Ecare Account system that lets customers manage their bills digitally. The company provides telecommunications services including broadband internet GTV (television services), voice and GMobile options.
The online bill pay feature gives you control over:
- Viewing current and past bills
- Making one-time payments
- Setting up automatic payments
- Updating payment information
- Tracking payment history
How to Access Gearheart Online Bill Pay
To get started with paying your Gearheart bill online you’ll need to access their payment portal. Here’s how
- Visit the Gearheart accounts page at https://dev2.gearheart.com/accounts/
- Look for the “Ecare Account Login” option
- Click on the “Access Now” button
- You’ll be redirected to the SmartHub login page at https://gearheart.smarthub.coop/Login.html
If it’s your first time using the system, you’ll need to create an account. Otherwise, just login with your existing credentials.
Setting Up Your Ecare Account
Before you can pay bills online, you need to set up your account. The process is FREE and pretty straightforward:
- Go to the SmartHub login page
- Select “New User? Sign up to access our Self Service site”
- Enter your account information from a recent bill
- Create a username and password
- Set up security questions
- Verify your email address
Once your account is set up, you can immediately start managing your Gearheart services.
Making One-Time Payments
Sometimes we just want to make a single payment without setting up anything fancy. Here’s how to do that:
- Log into your Ecare account
- View your current balance on the dashboard
- Select the “Make Payment” option
- Choose your payment method (credit card, bank account, etc.)
- Enter the payment amount
- Review and confirm your payment
The system will process your payment and provide a confirmation number. I always recommend saving this number or taking a screenshot for your records.
Setting Up Automatic Payments
If your like me and tend to forget due dates, automatic payments are a lifesaver! This how you can set them up:
- Log into your Ecare account
- Navigate to “Billing & Payments” section
- Select “Auto Pay Program”
- Choose your preferred payment method
- Select your payment preferences (full balance, specific amount, etc.)
- Set your preferred payment date
- Confirm your automatic payment setup
With this feature, you’ll never have to worry about missing a payment again! The system will automatically process your payment according to the schedule you’ve established.
Benefits of Using Gearheart Online Bill Pay
There are several advantages to paying your Gearheart bills online:
Convenience
Access your account 24/7 from anywhere with internet connection. No need to visit the office or mail checks.
Time-Saving
Complete your payment in minutes rather than writing checks and finding stamps.
Payment Tracking
Easily view your payment history and keep track of all your transactions in one place.
Environmental Impact
Reduce paper waste by opting for paperless billing and electronic payments.
Security
Gearheart uses secure encryption to protect your financial information during online transactions.
Beyond Bill Payment: Other Ecare Account Features
Your Gearheart Ecare account offers more than just bill payment. Here are some additional features:
GTV Password Management
You can reset or change your GTV passwords directly through your account.
Service Management
Review your current services, make changes, or explore upgrade options.
Usage Monitoring
Track your internet usage if you have data caps or limitations.
Support Access
Easily submit support tickets or access help resources.
Alternative Gearheart Account Options
In addition to the Ecare account for bill payment, Gearheart offers several other account options:
Watch GTV Now
Access your television content directly online.
App Downloads
Download various Gearheart apps for enhanced service experiences.
TVE Access
Stream television content on various devices through TV Everywhere.
MyBundleTV Account
Manage your bundled television services.
GMobile Account
Access mobile-specific features and services.
Getting Help With Your Online Bill Pay
If you encounter any issues with online bill payment, Gearheart offers several support options:
- Phone Support: 1.800.635.7052 or Help Desk at 606.478.4357
- Email: [email protected]
- Live Chat: Available through their support page
- In-Person: Visit their Harold Office at 20 Laynesville Road, Harold, KY
Tips for Secure Online Bill Payment
When making payments online, security should always be a priority. Here are some tips:
- Use a strong, unique password for your Gearheart account
- Never share your login credentials with others
- Check for “https” in the browser address bar before entering payment information
- Log out completely after completing your transactions
- Regularly monitor your account for unauthorized activities
- Update your contact information to receive payment confirmations
Final Thoughts on Gearheart Online Bill Pay
Gearheart’s online bill pay system makes managing your telecommunications expenses simpler and more convenient. Whether your paying for broadband, GTV, voice services, or GMobile, the online payment system provides a secure and efficient way to stay on top of your bills.
We’ve found that once customers switch to online bill pay, they rarely go back to traditional payment methods. The convenience and time-saving benefits are just too good to pass up!
If you haven’t tried Gearheart online bill pay yet, I strongly encourage you to give it a shot. The initial setup takes just a few minutes, but the convenience lasts for as long as your a customer.
Remember that Gearheart is more than just a service provider—they’re a local company committed to keeping you connected with “blazing fast internet paired with the convenience of local support and service.” Their online bill pay system is just another way they’re making life easier for their customers.
So go ahead, visit https://dev2.gearheart.com/accounts/ today, click on “Ecare Account Login,” and take control of your Gearheart billing experience!
Have questions about Gearheart online bill pay? Feel free to contact their customer service team. They’re always ready to help you make the most of your services.

Nice To Meet You…
Gearheart Communications is your source for “all” of your communication needs. We strive to keep our network top notch with the latest equipment that provides our customers with the be BEST Telecommunications service experience available. Our future depends on keeping our customers happy and thats what we intend to do! We would love the opportunity to earn your business. We appreciate your consideration.
Gearheart Communications offers several companies that offers services such as High Speed Fiber Internet with Speeds up to 1 Gig, Home Automation Security Services, Elevate HDTV and so much more. We cover Floyd County, Pike County, Letcher County (Jenkins and Fleming-Neon), Hurley, Pound and Wise County. We are very excited to a part of this wonderful communities.
To all of our Valued Customers; We appreciate the opportunity to serve you, now, and into the future. Owned and operated by local people you know and trust. Our pride runs deep in these beautiful mountains we call Home. We will continue to work to make sure we maintain the best services available!
Gearheart E-CARE Billpay is Here!
FAQ
What services does Gearheart Communications offer?
We appreciate your consideration. Gearheart Communications offers several companies that offers services such as High Speed Fiber Internet with Speeds up to 1 Gig, Home Automation Security Services, Elevate HDTV and so much more. We cover Floyd County, Pike County, Letcher County (Jenkins and Fleming-Neon), Hurley, Pound and Wise County.
Is there a free sign-up for Gearheart?
Gearheart offers FREE sign up and easy-to-use account management. You can download your favorite apps, manage bill payments, and control GTV passwords all in one place.
What is Gearheart broadband?
Gearheart Broadband provides the technology to keep you connected with blazing fast internet paired with the convenience of local support and service. Get connected with Gearheart! Plume Support Chat Support Use live chat in your browser to communicate with one of our expert associates, and diagnose your problem.
Does Gearheart offer bundled services?
Gearheart Communications offers Bundling Solutions, either with Inter Mountain Cable or Coalfields Telephone Service to help save you money. Bundle you Telephone, Broadband and Digital TV with Geartheart today. To Learn more, just follow the link. ORDER NOW & SAVE! Gearheart Communications offers everything you need to help your Business grow.
What is Gearheart fiber?
Gearheart Fiber has transformed our workspace experience completely. In our office, reliable high-speed fiber internet means we can tackle tasks quickly, collaborate seamlessly, and stay connected without interruption. Everything we do is online and through our fiber connection including our phones and our cloud storage.
Why should you choose Gearheart fiber?
Thank you to Gearheart Fiber for providing quality service at a great price. Gearheart Fiber has transformed our workspace experience completely. In our office, reliable high-speed fiber internet means we can tackle tasks quickly, collaborate seamlessly, and stay connected without interruption.