This article provides an overview of the services offered by Lumbee River EMC, a utility provider in the Southeast United States. It discusses their payment system, customer service, outage map, and phone number, as well as why it is important to make use of these services. It is important to understand the services of your local utility provider, as they can help provide a safe and reliable source of electricity for your home or business. Understanding Lumbee River EMCs services can help you make the best decisions for your energy needs.
Are you tired of forgetting to pay your Lumbee River electric bill? Maybe you’re looking for a more convenient payment method? I’ve been there too! As someone who’s lived in the Lumbee River EMC service area for years, I’ve tried practically every payment option they offer. Today, I’m sharing everything you need to know about Lumbee River bill pay options in this complete guide.
Quick Summary of Lumbee River Bill Payment Options
Lumbee River Electric Membership Corporation (LREMC) serves over 58,000 members across Cumberland, Hoke, Robeson, Moore, and Scotland counties. They understand that different members have different preferences when it comes to paying their bills, so they offer multiple convenient ways to pay:
- Online through SmartHub
- Pay-by-Phone (toll-free)
- In-person at office locations
- PaySite Kiosks
- Auto Pay/Bank Draft
- Mail-in payments
- Western Union
- MoneyGram
- FlexPay
- Budget Billing
Let’s dive into each option so you can choose what works best for you!
1. Pay Online with SmartHub – The Most Convenient Option
SmartHub is probably my favorite way to pay the Lumbee River bill It’s available 24/7, and you can access it from anywhere with internet connection!
To use SmartHub
- Visit https://lumbeeriver.smarthub.coop/Login.html
- Register for an account (it’s simple, fast, and convenient)
- Once registered, you can:
- View and pay your bill
- Pay multiple accounts
- Review account history
- Print bills
SmartHub is super user-friendly. I’ve been using it for the past 3 years and haven’t had any issues. You can also download the SmartHub mobile app to manage your account right from your phone!
2. Pay-by-Phone – Perfect When You’re On the Go
If you prefer to make payments over the phone, Lumbee River EMC has a dedicated toll-free payment line. This is separate from their regular customer service line to ensure your payment information remains secure.
To pay by phone
- Call 855-944-3053 (for LREMC electric bills)
- Call 844-827-4761 (for RIVR Tech bills)
I find this option really useful when I’m traveling and don’t have access to a computer. It only takes a few minutes to complete the payment.
3. Visit an Office Location – The Traditional Way
Sometimes, there’s nothing like paying your bill in person. Lumbee River EMC has three convenient office locations where you can pay your bill:
- 6090 NC Hwy 711, Pembroke
- 301 Bailey Rd., Lumberton
- 8344 Fayetteville Rd., Raeford
They accept cash, checks, debit cards, and Visa/MasterCard credit cards. Their offices also have drop boxes by the drive-thru service window for after-hours payments. Just drop your check or money order with the bottom portion of your bill, and your payment will be applied to your account within 48 hours.
4. PaySite Kiosks – Quick and Easy
PaySite Kiosks are one of the fastest ways to pay your LREMC bill. The best part? There’s no processing fee! Payments post immediately to your account, and you can use cash, check, debit, or credit cards.
Kiosks are available at:
- 6090 NC Hwy 711, Pembroke
- 301 Bailey Rd., Lumberton
- 8344 Fayetteville Rd., Raeford
- 240 S. Main St., Raeford (Fresh Foods IGA)
- 116 N. Walnut St., Fairmont (Fresh Foods IGA)
- 1733 N. Roberts Ave., Lumberton (Fresh Foods IGA)
I personally love the kiosk option because it’s so quick – in and out in under 2 minutes usually!
5. Auto Pay/Bank Draft – Set It and Forget It
Do you constantly forget to pay your electric bill? I used to be terrible about remembering due dates until I signed up for Auto Pay. With this option, Lumbee River EMC will automatically draft the amount of your bill from your bank account on the due date.
To sign up:
- Access your account through SmartHub
- Select the “Billing & Payments” option
- Choose “Pay Auto Accounts” to enroll
One important thing to note: your account must go through one billing cycle before Auto Pay/Bank Draft takes effect. Once set up, you’ll still receive your monthly bill, but payment happens automatically. Such a time saver!
6. Mail-in Payments – The Classic Method
If you prefer the traditional approach, you can mail in your payment. With each monthly bill, you’ll receive a courtesy envelope.
For LREMC electric payments:
Mail to Lumbee River EMC
PO Box 223061
Chantilly, VA 20153-3061
For RIVR Tech payments:
Mail to Lumbee River EMC
PO Box 580208
Charlotte, NC 28258-0208
Be sure to include the bottom portion of your bill with your payment and allow enough mailing time for it to reach LREMC before the due date.
7. Western Union – Accessible Payment Locations
Paying through Western Union is another convenient option, especially if you don’t live close to an LREMC office.
To pay via Western Union:
- Visit wu.com or call 1-800-225-5227 to find a participating agent location
- Bring your account number to the service counter
- Tell the clerk you want to pay Lumbee River EMC and the amount
- You’ll receive a Money Transfer Control Number (MTCN) receipt to track your payment
First-time users might need to provide phone number, address, and date of birth to create a sender profile. For future transactions, you’ll only need your phone number, the utility name, and your account number.
8. MoneyGram – Fast and Affordable
MoneyGram offers bill payment services at many convenient locations for a small fee of just $1.50. This is handy if you’re already shopping at places like Walmart or CVS.
To use MoneyGram:
- Use the MoneyGram kiosk or complete the ExpressPayment Blue Form
- You’ll need the Company Name & Code: Lumbee River (15708)
- Bring your electric account number
- Payment methods accepted: Cash or Debit Card with PIN
Payments made before 5 PM are received immediately; after 5 PM, they’re typically credited the next business day.
MoneyGram services are available at:
- Walmart
- CVS/pharmacy
- ACE Cash Express
- Advance America Cash Advance
Visit www.MoneyGram.com to find locations near you.
9. FlexPay – Pay As You Go
Would it be easier to make smaller, more frequent payments rather than one large monthly payment? FlexPay might be perfect for you. Think of it like putting gas in your car – you pay before you use it. You can purchase small amounts every few days or “fill up the tank” all at once.
I’ve found this option really helps with budgeting, especially during months when money is tight. Being able to make smaller payments throughout the month rather than one big payment has been a game-changer for me!
10. Budget Billing – No Surprises
Are you on a tight budget? Does your electric bill vary each month? Budget billing could be the solution! With this option, you pay the same predetermined amount each month.
Lumbee River EMC averages your last 12 months’ bills to determine your monthly payment. Your actual usage and dollar amount for the month will still appear on each statement along with your account balance, so you’ll always know the status of your account.
To see if Budget Billing is right for you, contact Lumbee River EMC directly at 800-683-5571 or 910-843-4131.
Special Program: Senior Citizen Pay Plan
I think it’s worth mentioning that Lumbee River EMC offers a special plan for senior citizens and disabled members. This plan provides an exemption from late fees and delinquent penalties.
To qualify:
- Must be 62 years or older OR certified disabled
- The account must be in the name of the person applying
- Proof of age or disability is required
- Members must continue to pay on time to avoid service termination
If you or someone you know might benefit from this program, call Lumbee River EMC for more information.
Why Choose Lumbee River EMC?
Lumbee River Electric Membership Corporation is a not-for-profit electric utility owned by its members. They serve more than 58,000 members across five eastern North Carolina counties with over 66,475 accounts and 5,300 miles of power lines.
As a member-owned cooperative, they’re committed to providing convenient services – including these multiple payment options – to make managing your account as hassle-free as possible.
What About RIVR Tech Bills?
If you also have RIVR Tech services (internet or voice), many of the same payment options apply. The main difference is the mailing address for payments and the toll-free payment line. RIVR Tech customers can:
- Use SmartHub (same platform)
- Pay by phone at 844-827-4761
- Mail payments to PO Box 580208, Charlotte, NC 28258-0208
- Use the same in-person payment locations and kiosks
Final Thoughts on Lumbee River Bill Pay
With so many convenient ways to pay your Lumbee River bill, there’s definitely an option that will fit your lifestyle and preferences. I personally bounce between SmartHub for most months and the kiosk when I’m already out running errands near one of the locations.
The most important thing is finding what works for your schedule and remembering to pay on time! If you’ve been struggling with this, I highly recommend Auto Pay/Bank Draft or Budget Billing for peace of mind.
Have any questions about paying your Lumbee River bill? Feel free to contact their customer service at 800-683-5571 or 910-843-4131. Their representatives are friendly and always happy to help!
How do I report a power outage to Lumbee River EMC?
To report a power outage to Lumbee River EMC, customers can contact their 24-hour Customer Service department. Customers can call 910- 738-5000 to report an outage, or they can submit an outage report online at www.lumbeeriveremc.com/outage-form. When calling or submitting the online report, customers should be prepared to provide their account number, their address and the nature of their outage.
What are the payment options for my Lumbee River EMC bill?
Lumbee River EMC offers customers a variety of payment options when it comes to ensuring that their utility bills are paid on time. Customers can pay their bills online, by phone, by mail, or in person. Online payments can be made through Lumbee River EMC’s secure website. Customers can also use a debit or credit card to pay their bills online. For payment by phone, customers can use a Visa, Mastercard, American Express, or Discover card. Customers who wish to pay their bills by mail or in person can send a check or money order to Lumbee River EMC. In addition, customers can also make payments in person at one of Lumbee River EMC’s customer service centers. All payments should be made payable to Lumbee River EMC, and should include the account number and the customer name.
Lumbee River Electric Membership Corporation Red Springs NC 28377-1668
FAQ
How do I pay my Lumbee River EMC Bill?
Lumbee River EMC will draft the amount of your bill from your bank account on the “DUE DATE” of the invoice. To signup for Auto Pay: Access your account thru SmartHub, select the Billing & Payments option, then choose Pay Auto Accounts to sign up for Auto Pay/Bank Draft. Stop by any of our locations to pay your bill.
How does Lumbee River EMC’s auto pay work?
Lumbee River EMC’s auto pay works by drafting the amount of your electric bill from your bank account on the “DUE DATE” of the bill. To sign up for Auto Pay, access your account through SmartHub, select the Billing & Payments option, then select Auto Pay Accounts.
How can I contact Lumbee River EMC?
Contact Lumbee River EMC directly by phone at 910-843-4131 or via email at [email protected]. For account balance inquiries or to access your bill, visit Lumbee River EMC.
Who is Lumbee River EMC?
Headquartered in Pembroke, NC, Lumbee River EMC provides electricity to over 54,000 homes, farms, and businesses across their service territory. They maintain over 5,900 miles of power lines across the five counties. As a cooperative, Lumbee River EMC is governed by a Board of Directors elected from the membership.
What is Lumbee River EMC’s call center?
Lumbee River EMC’s Call Center offers the highest quality of service to meet our member’s needs. Our Member Account Representatives are readily available to answer any questions regarding your electric account. During regular business hours from 7 AM to 7 PM, Monday through Friday, at 910-843-4131 or 800-683-5571.
How do I pay my Lumbee River bill by phone?
Pay Online: Choose PAY NOW at www.lumbeeriver.com. Pay Mobile: Access SmartHub app (download available @ www.lumbeeriver.com. Pay by Phone: Call Toll Free (844) 827-4761. Pay by Mail: Enclose your payment in the courtesy return envelope provided in your bill.
What is the phone number for Lumbee River Electric?
For assistance over the phone, you can reach a Member Accounts Representative: During regular business hours from 7 AM to 7 PM, Monday through Friday, at 910-843-4131 or 800-683-5571.
Where is the Lumbee River located?
The Lumber River, sometimes referred to as the Lumbee River, is a 133-mile-long (214 km) river in south-central North Carolina in the flat Coastal Plain. European settlers first called the river Drowning Creek, which is still used as the name of its headwater.
How do I transfer my Lumbee River EMC service?
To establish or transfer your electric service with Lumbee River EMC, call us at 910-843-4131 or 800-683-5571 or stop by any of our office locations. One of our Member Accounts Representatives can help you set up your electric service account by answering a few questions.
