The City of Durham provides water and sewer, stormwater, and solid waste collection services to Durham residents and businesses.
Are you tired of standing in line at City Hall to pay your water bill? Maybe you’ve forgotten the due date and ended up with a late fee. We’ve all been there! As someone who’s lived in Goldsboro for years, I’ve figured out all the best ways to handle this monthly task Let me share what I’ve learned about paying your Goldsboro NC water bill.
Why Online Payments Make Life Easier
I remember when I first moved to Goldsboro and had to drive downtown every month to pay my utilities. What a hassle! Now, the City of Goldsboro has made it super easy with their online payment system. No more wasting gas or taking time off work to stand in line.
The city recently launched a new water bill payment website that’s much more user-friendly than the old one, You can access it directly at https //goldsboro,qpaybillcom or through the city’s main website
Ways to Pay Your Goldsboro Water Bill
There are several methods to pay your water bill in Goldsboro
1. Online Payments
This is definitely my favorite method! The city’s online payment system is available 24/7, which means you can pay whenever it’s convenient for you. Here’s how:
- Visit https://goldsboro.qpaybill.com
- Select “Utilities” as your Service Type
- Enter your account number
- Input the last 4 digits of your phone number
- Follow the prompts to complete your payment
The system accepts major credit cards and electronic checks. Just be aware that all payments made on the website are final, so double-check your information before submitting.
2. Pay By Phone
If you’re not comfortable paying online, you can call the Water Department directly at 919-580-4340. The staff is usually friendly and can help process your payment over the phone.
3. In-Person at City Hall
You can still pay in person if you prefer:
- Location: 200 North Center Street, Goldsboro, NC 27530
- Hours: Monday-Friday, 8am-5pm
- Important: If you’re paying with cash at City Hall, you’ll need exact change!
4. Mail-In Payments
Send your check or money order to:
- City of Goldsboro
- PO Drawer A
- Goldsboro, NC 27530
Be sure to include your account number on your check!
Understanding Your Goldsboro Water Bill
Your water bill includes charges for:
- Water usage
- Sewer services
- Garbage collection (in most cases)
The city measures water in gallons, and the rates are tiered – meaning the more water you use, the higher your rate may be. This encourages conservation, which is good for both your wallet and the environment!
When to Pay: Avoiding Disconnection
Let’s be real – we all forget sometimes! But missing your water bill payment can lead to service disconnection, which nobody wants. The City of Goldsboro takes water bills seriously, and if you miss the due date, you could face:
- Late fees
- Potential service disconnection
- Reconnection fees
If your service has been disconnected or is scheduled to be disconnected, don’t just make a payment online! The website specifically mentions that you should contact the Water Department at 919-580-4340 for the latest balance information before paying online.
Tips for Managing Your Goldsboro Water Bill
After living here for years, I’ve picked up some tricks that help me save on my water bill:
Set Up Payment Reminders
I set a reminder on my phone a few days before the bill is due. This simple step has saved me from late fees more times than I can count!
Check for Leaks
A running toilet can waste thousands of gallons of water! Check for leaks regularly by:
- Putting food coloring in your toilet tank and seeing if it appears in the bowl without flushing
- Checking under sinks for drips
- Looking at your water meter when no water is being used – if it’s moving, you might have a leak
Be Water-Smart
These simple habits can lower your bill:
- Take shorter showers
- Run full loads of laundry and dishes
- Water your lawn in early morning or evening to reduce evaporation
- Install water-efficient fixtures
What If You Have Questions About Your Bill?
If something doesn’t look right on your bill or you have questions, don’t hesitate to contact the Water Department. They’re actually pretty helpful! Call them at 919-580-4340 or visit City Hall in person.
New to Goldsboro? Setting Up Water Service
If you’ve just moved to our beautiful city (welcome!), you’ll need to set up your water service:
- Visit City Hall at 200 North Center Street
- Bring your ID and proof of residence (like a lease agreement)
- Pay a deposit (varies based on service location)
- Complete the necessary paperwork
The process usually takes less than 30 minutes if you have all your documents ready.
The Future of Utility Payments in Goldsboro
The city is continuing to improve its online services. The new water bill payment system is part of a larger effort to make city services more accessible to residents. While the current system works well, we might see even more features in the future, like automatic payments or text notifications.
What To Do During Emergencies
Sometimes emergencies happen. If you have a water emergency like a main break or no water pressure:
- During business hours: Call 919-580-4340
- After hours: Call the non-emergency police number at 919-580-4200
They can dispatch the appropriate personnel to address the issue.
Final Thoughts on Managing Your Goldsboro Water Bill
Paying your water bill doesn’t have to be complicated! With the city’s online payment system at https://goldsboro.qpaybill.com, you can handle this chore in just a few minutes from anywhere with internet access.
Remember these key points:
- Pay online at https://goldsboro.qpaybill.com for convenience
- If facing disconnection, call 919-580-4340 before paying online
- Visit City Hall if you prefer in-person service
- Call the Water Department with any questions
Living in Goldsboro has many perks – from being home to Seymour Johnson Air Force Base to having the best barbecue in Eastern North Carolina (fight me on this!). While paying bills isn’t the most exciting part of living here, at least the city has made it relatively painless.
Have you tried the online payment system yet? What’s been your experience? I’d love to hear your thoughts in the comments!
Non-City Utilities and Payments
Assessments can be billed for water and sewer, street or roadway improvements, and sidewalks.
- Pay on assessment account online through the Utilities Customer Portal
- Learn more about assessments
General Billing and Payments to the City of Durham
- Pay a general bill (NOT water/sewer) online through the General Billing Portal
Learn about the City’s parking services on the Park Durham website.
Water Bill Payment Options from ep. 193 of City Hall This Week
FAQ
How do I pay my water bill in Wayne County?
Call Toll Free 1-855-385-4840 24 hours a day, seven days a week and pay through Paymentus with a credit or debit card (MasterCard, VISA or Discover) for a fee of $2.95 for each transaction or ACH electronic check for a fee of $1.00 for each transaction.
What is the phone number for Goldsboro water emergency?
Notify the Public Works Department, 919-734-8674 or the Utility Maintenance Division, 919-739-7423 to report water and sewer problems between the hours of 7:30 a.m. and 4:30 p.m. The Utility Maintenance Division has personnel on call 24 hours a day, 7 days a week.
Where can I pay water?
It’s easy to make water bill payments over the counter at any of our 11,500 Post Office branches and in selected Payzone stores.
