Hey there, fellow trash-service customers! If your searching for how to pay your Altes Sanitation bill, you might notice things have changed a bit. As someone who’s been navigating this system recently, I thought I’d share what I’ve learned about paying your Altes Sanitation bills in 2025.
The Big Change: CARDS Acquisition
First things first – Altes Sanitation isn’t technically Altes Sanitation anymore Back in December 2021, CARDS Recycling & Disposal (a company based in Fayetteville) purchased Altes Sanitation This acquisition was officially announced on January 3, 2022.
What’s this mean for you? Well, if you’ve been an Altes customer for years, your service is now provided by CARDS They took over all the assets, employees, and contracts – adding over 6,400 customers to their growing business in the process
How to Pay Your Former Altes Sanitation Bill
Since CARDS acquired Altes, the billing system has changed Here’s how you can now pay your bill
Online Payment Options
CARDS offers several ways to pay online:
-
TrashBilling.com: This is the primary payment processing platform used by CARDS and many other trash haulers nationwide. Visit trashbilling.com to:
- View your account
- Pay your trash bill
- Recover your Customer ID if forgotten
-
CARDS Direct Payment Portals: CARDS has specific payment portals for different service areas:
- OKC Bill Pay – For Oklahoma City area customers
- Tulsa Bill Pay – For Tulsa area customers
What You’ll Need
To pay online, you’ll typically need:
- Your Customer ID (this should be on your bill)
- Payment method (credit/debit card or bank account info)
- Valid email address for receipt
Service Areas Covered
If your wondering if your area is still covered, CARDS continues to serve the same regions Altes did, including:
- Fort Smith, AR
- Sebastian County areas
- Central City, AR
- Muldrow, OK
- Pocola, OK
Common Questions About Altes/CARDS Billing
“I can’t find my Customer ID!”
Don’t panic! On the TrashBilling website, there’s a “Forgot your Customer ID?” link. Click it and follow the steps. Alternatively, you can contact CARDS customer service directly through their website.
“What’s this charge on my statement?”
If you see a charge from “CARDS” or “TrashBilling” instead of Altes Sanitation, that’s normal! Remember, Altes was acquired by CARDS in 2021. The TrashBilling.com site actually has a specific link for this question.
“Has my service schedule changed?”
CARDS maintains a “Bi-Weekly Map” on their website where you can check your pickup schedule. For holiday schedules, they have a dedicated “Holiday Pickup Schedule” section on their site.
Benefits of Paying Online
I’ve been paying my trash bills online since the switch, and here’s why I think its worth it:
- 24/7 access – Pay anytime, not just during business hours
- Paperless options – Save some trees!
- Payment history – Easy to track for tax purposes
- Auto-pay features – Never miss a payment again
- Immediate confirmation – Get peace of mind with instant receipts
About CARDS Recycling & Disposal
Since they’re now handling what used to be Altes Sanitation, it’s worth knowing a bit about CARDS:
CARDS is based in Fayetteville and operates various waste management services throughout the Midwest, including:
- Hauling companies
- Transfer stations
- Recycling centers
- Recovery facilities
- Landfills
They’ve been growing rapidly, with Altes being their tenth acquisition in just 4 years. Other acquisitions include 4D, Best Trash, R&S, The Trashman, and Bernice Sanitation.
Additional Services Offered
Beyond just trash pickup, CARDS offers several services you might be interested in:
Residential Services
- Regular trash pickup
- Recycling options
Commercial Services
- Business waste solutions
- Scheduled pickups
Specialty Services
- Roll-Off Containers for construction or large cleanouts
- Portable Toilet Rental for events or construction sites
Tips for Managing Your Waste Services
After dealing with this transition myself, here’s some advice I’d offer:
- Update your payment information – Make sure CARDS has your current contact and payment details
- Check your service schedule – Confirm your pickup dates haven’t changed
- Consider auto-pay – Setting up recurring payments prevents missed pickups
- Keep your customer ID handy – Save it somewhere accessible for future payments
- Download receipts – Always good to have proof of payment
Need More Help?
If your still struggling with paying your bill or have questions about your service, CARDS offers several ways to get help:
- FAQ Section – Check their website’s Frequently Asked Questions
- Contact Form – Submit questions through their online form
- Phone Support – Call their customer service line directly
- Location Visits – Stop by one of their physical locations
Technical Details About the Payment System
For those curious about the technology behind the billing system, TrashBilling.com is powered by TrashFlow, which is described as “the leading office management software for Commercial, Residential, Roll-off, Landfill and Transfer Station businesses.” It’s developed by Ivy Computer Inc., which specializes in waste management software solutions.
Final Thoughts
The transition from Altes Sanitation to CARDS might have been confusing at first, but the online payment systems they’ve implemented make paying your trash bill pretty straightforward once you get used to it.
Remember that this acquisition happened back in late 2021, so by now in 2025, all systems should be fully integrated. If your still seeing references to Altes Sanitation on your bills or accounts, you might want to contact customer service to make sure your account has been properly transferred.
Quick Reference Guide
| Former Company | Current Company | Online Payment Options |
|---|---|---|
| Altes Sanitation | CARDS Recycling | TrashBilling.com, CARDS direct payment portals |
Important Links
- Bill Payment: TrashBilling.com
- Company Information: CARDSRecycling.com
- OKC Customers: OKC Bill Pay Portal
- Tulsa Customers: Tulsa Bill Pay Portal
Remember to keep your Customer ID handy when making payments online – it’ll save you time and hassle in the long run!
Also at this address
Altes sanitation is a joke! The worst service ever. I unfortunately live in there service area. I pay my bill on time every time its due. For some reason the drivers are too stupid to complete…
